1. SRINIVASARAGAVAN JAYAKUMAR
G 204, Shriram Shankari Appartments,
Pudhuthottam,
Coimbatore 641027
+91 9731999147
srinivasragav@gmail.com
CAREER OBJECTIVE
To advance my career in the field of Software Engineering by utilizing my creativity and talent to the
maximum, coupled with dedication and self-motivation to effectively contribute towards achieving
company’s objectives.
CAREER SUMMARY
 9.5 years of professional experience as a developer, with 3.5 years of experience in Salesforce CRM
as Developer.
 Around 3.5 Years of experience in Salesforce.com CRM platform using Visual force, Apex
classes with substantialexperience in Salesforce.comAdministration,operationalanalytics,project
management, and quality assurance with emphasis on process improveme nt.
 Experience in scope, design, testing, and deployment and follow up on strategic projects within
Salesforce.com as the Salesforce.com Developer and Administrator.
 Experience in SFDC development using Apex classes and Triggers, Visual Force, Force.com
IDE, SOQL
 Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts,
Approvals, Workflows, Validation rules.
 Skilled IT professional specialized in web applications development using C#.NET, ASP.NET, SQL
Server.
 Having good working knowledge in querying databases such as SOQL queries using Force.com
Explorer.
 Experienced in leading a team upto 6.
 Experienced as module lead with excellent interpersonal, mentoring, research and problem solving
skills with passion for technology.
 Experienced in SCRUM methodology
 Implemented and delivered projects under Agile Development Environment and Test Driven
Environments with large and small Team Projects.
Experience
1. Software Engineer in PRA Health Science
Duration: 9 Jun 2015 – Till Date
2. Tech Lead in Connected Value Health Solutions
Duration: 19 Jan 2015 – 8 June 2015
3. Consultant in Capgemini India Private Ltd
Duration: 17 Sep 2007 – 9 Jan 2015
EDUCATIONAL QUALIFICATION
1. Bachelor of Technology in Information Technology (70%), from Anna University, Chennai.
(2002-2006)
2. Higher Secondary: Scored 80% in 2001-2002
3. Matric: Scored 77% in 1999-2000

2. SKILL SET:
Force.com Salesforce CRM, Apex Custom Controllers, Apex
triggers, Apex classes, Apex web services, Visual force
Pages, Eclipse 4.X, Force.com IDE, Apex Data Loader,
SOQL
Programming Languages: C#, .NET, VB.NET, ASP.NET-3.5
Scripting Languages: HTML, XML, JavaScript, JQUERY
Database: SQL Server 2008, Oracle
GUI Tools/Windows Programming: Visual Studio 2008, 2010
Domain: Clinical Research, CRM, Retail, Enterprise Project
Portfolio Management Energy/Utilities
Reporting Tools: Cognos 8.4
Cloud: Salesforce.com, aws.amazon.com, adobeDocument
cloud, docusign Cloud.
CERTIFICATION
 Salesforce.com Administration ADM 201
 Salesforce.com Developer Dev 401
 ITIL V3.0 Certification
EXPERIENCE SUMMARY
ClinTrialMax [Predictivv Study Operations]
A cloud based product that provides an end-to-end system to support the clinical trial process. The
product could replace the existing CTMS systemwith enhanced support to Trailmanagement,Document
management that enables file upload to eTMF without the need to provide access to individual user,
Safety letter distribution that can be done on real-time within a single system, Contract Management,
Milestone Management and etc.
 Involved in Design/Development/Enhancement for various modules.
 Developed Apex Classes,Controller Classes,extensions and Apex Triggers for various functional
needs in the application.
 Used SOQL with consideration to Governor Limits for data manipulation needs of the application
using platform database objects.
 Packaged and Deployed customizations from Sandbox to other environments using Force.com
IDES and Eclipse IDE’s.
 Taking part in designing the deployment strategy.
 Integration with AWS, eTMF [Next docs], adobe & docusign document cloud.
Cloud Max
The Cloud Max software platform incorporates an incremental systematic development approach that
allows users to configure the scope for maximum flexibility. Its versatility enables the incorporation of
evolving complexities inherent in any given project into a successfully synchronized total system.
 Involved in various enhancements related activities.
 Used Eclipse IDE for End-to-End Development process.
 Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for
various functional needs in the application.
 Used SOQL with consideration to Governor Limits for data manipulation needs of the application
using platform database objects.
 Packaged and Deployed customizations from Sandbox to other environments using Force.com
IDES and Eclipse IDE’s.

3. Environment: SaleForce.com platform (Developer & Enterprise Version), Visual Force (Pages,
Component & Controllers), Apex Language, Data Loader, HTML, Java Script, JSON, JQuery, Eclipse
IDE
OCR V2 – Pharma
Client : PRA
The client is one ofthe leading pharmaceuticalCompany,whodigitizes the CSRPdfdocuments manually.
The Client wanted this to be automated. This is done by creating various rules and applying it against
the document. The result is retrieved and updated in database. The rules and the results were initially
stored in sql Database. The project is later updated to support Salesforce.com. The rules are defined in
Salesforce and the result is also placed in Salesforce org.
 Worked with the user group for requirement gathering throughout the planning and
implementation.
 Implemented the requirements on Force.com platform and Force.com IDE Plug-in using Eclipse.
 Created new User Accounts and assigned Profiles as per their role in role hierarchy.
 Customized Page layouts for Standard/Custom objects and assigned Record Types.
 Created Data Validation rules and Formulas as per business requirement.
 Created Apex Classes that performs API Calls.
 Designed, and developed Apex Classes, Controller Classes and extensions for various functional
needs in the application.
 Packaged and Deployed customizations from Sandbox to other environments using Force.com
IDES.
Environment: SaleForce.com platform, Visual Force (Pages, Component & Controllers), Apex
Language, HTML, Java Script, JSON, JQuery, Eclipse IDE, .Net, SQL Server 2008
Campaign Management
Client : Country Road Group
Country Road is a middle market clothing retailer located in Australia and New Zealand with 68 free
standing stores and 77 department store concessions. The company produces women's clothing,
footwear & accessories; men's clothing, footwear & accessories; children's clothing; and homewares.
CRG will run a number of Campaign's during different time period. These Campaigns where executed
with multiple promotion and Offers. These promotions and offers were targeted to different categories
of customers.These Promotions can be made applicable on selected Stores and selected Products.These
details were syncronized with Exact Target a marketing cloud solution from where the customers were
intimated with mails and messages.
 Worked with the user group for requirement gathering throughout the planning and
implementation.
 Implemented the requirements on Force.com platform and Force.com IDE Plug-in using Eclipse.
 Created new User Accounts and assigned Profiles as per their role in role hierarchy.
 Customized Page layouts for Standard/Custom objects and assigned Record Types.
 Created Data Validation rules and Formulas as per business requirement.
 Created Workflow Rules to automate Field Updates, time-dependent actions and Outbound API
Messages.
 Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for
various functional needs in the application.
 Used SOQL with consideration to Governor Limits for data manipulation needs of the application
using platform database objects.
 Responsible for all the activities related to configuring Data Loader, uploading data in CSV files
into salesforce.com, checking for the correctness of the data.
 Packaged and Deployed customizations from Sandbox to other environments using Force.com
IDES.

4. Environment: SaleForce.com platform, Visual Force (Pages, Component & Controllers), Apex
Language, Data Loader, HTML, Java Script, JSON, JQuery, Eclipse IDE
WST V2 - Work Order Scheduling Tool
Client : EFH, Dallas
WSTV2 is an updated version of WST. It is an application that is primarily used to create weekly work
schedules slotting work orders by weeks. This Web based application helps us to create and forecast the
MAXIMO Schedules.
The WSTV2 application does not accomplish this independently and is interfaced with the MAXIMO.
WSTV2 will gather the work order information it needs from the MAXIMO based on the criteria send
from WSTV2. Though the schedules are created by WSTV2, the schedules are created and stored in
MAXIMO though it is taken care by WSTV2 Application. Using the search criteria work order can be
fetched from MAXIMO, the user can then create weekly schedules by selecting a particular work order
into the appropriate work weeks.
As the result of complete rewrite, the performance of the system is improved and we were able to
enhance the user interface with the Telerik’s latest version of controls.
 Involved in Requirements gathering.
 Responsible for re-designing the database.
 Responsible for creating required index, views in Oracle database.
 Responsible for developing the presentation, business and data access layer of the project.
Technologies Used
Programming Languages: C#, ASP.NET 3.5
Scripting Languages: HTML, JavaScript, AJAX
Database: Oracle
GUI Tools/Windows Programming: Toad, Visual Studio 2012
3rd
Party Controls Telerik Controls 2012
Coo (Co-Mo) - Conduct of Operations, Phase 1 – Task Training
Client – Luminant, Dallas
The Conduct of Operations Task Training application is the first phase of an integrated safety, planning,
and tracking application for all of Luminant mining operations. The Task Training application is designed
to fit into the users’business process by providing an automatedsystemto capture andmanage required
training and to track employee progress through training to ensure they are qualified to operate specific
equipment before being assigned as an operator.
 Involved in requirements gathering and analysis.
 Involved in analyzing the database structure suggested by the Business analyst.
 Responsible for developing the database.
 Involved in developing required WCF Services.
 Design review, source code review, test plan review.
 Perform QA to ensure basic functionality is working during release and production deployment.
Technologies Used
Programming Languages: C#, ASP.NET 3.5, WCF
Database: SQL Server 2008
GUI Tools/Windows Programming: Visual Studio 2010

5. WST - Work Order Scheduling Tool
Client : EFH, Dallas
WST is an application that is primarily used to create weekly work schedules slotting work orders by
weeks. Web based application to create and forecast the MAXIMO Schedules, it provides rich user
interface to the clients Uncomplicated and straightforward methodologies adopted to create and
complete the Schedule Process.
The WST application does not accomplish this independently and is interfaced with the MAXIMO.WST
will gather the work order information it needs from the MAXIMO based on the criteria send from WST.
The schedulesfor the future weeks willbe create and store in WST itselfbut for the pervious and current
week the work order schedules stored in MAXIMO. Using the search criteria work order can be fetched
from MAXIMO, the user can then create weekly schedules by selecting a particular work order into the
appropriate work weeks.
The application has been redesigned to support the changes made as part of Maximo migration from
PRISM (Mainframe tool).
 Involved in requirements gathering.
 Responsible for redesigning the Database tables.
 Responsible for creating the required SQL stored procedures, views.
 Responsible for developing the entire Project.
Technology Used:
Programming Languages: C#.NET, ASP.NET-3.5
Scripting Languages: HTML, XML, JavaScript
Database: SQL Server 2008
GUI Tools/Windows Programming: Visual Studio 2008
Source Control: Visual Source Safe
3rd
Party Controls Telerik Controls 2008
Cognos Implementation for Total Integrated Performance System reports
Client – EFH, Dallas
TIPS- Total Integrated Performance System is a Portfolio Project Management Tool used for budgeting
and tracking of the Projects. Projects are generally plant planning activities which includes Installation
or maintenance of Equipments and other related tasks in a Mine or Mine related locations. The
Application has a total of 93 Reports developed in Classic ASP. The organization has adopted Cognos
as their common Reporting tool. Hence the entire set of reports were converted to Cognos based
reports this has also increased the performance of the system.
 Requirement Analysis
 Involved in Data Modeling
 Involved in Report Designing
Technologies Used
Programming Languages: Cognos 8.4
Database: SQL Server 2005
GUI Tools/Windows Programming: Cognos 8
TIPS - Total Integrated Performance System- Phase II
Client : TXU Energy, Texas
TIPS- Total Integrated Performance System is a Portfolio Project Management Tool used for budgeting
and tracking of the Projects. Projects are generally plant planning activities which includes Installation
or maintenance of Equipments and other related tasks in a Mine or Mine related locations. The
Application has several modules out of which the Phase II includes the modules like Commitments and

6. Commitment Tracking, Workorders, Post Project Review. The Application was initially developed in
Classic ASP. Phase II of the project includes re-write of these modules in .Net 3.0.
 Involved in requirements gathering.
 Responsible for the designing the project
 Responsible for developing the required SQL Procedures, Views
 Responsible for development and delivery of the entire project.
Technology Used:
Programming Languages: C#.NET, ASP.NET-2.0
Scripting Languages: HTML, XML, JavaScript
Database: SQL Server 2005
GUI Tools/Windows Programming: Visual Studio 2005
Source Control: Visual Source Safe
TIPS - Total Integrated Performance System- Phase I
Client : TXU Energy, Texas
TIPS- Total Integrated Performance System is a Portfolio Project Management Tool used for budgeting
and tracking of the Projects. Projects are generally plant planning activities which includes Installation
or maintenance of Equipments and other related tasks in a Mine or Mine related locations. The
Application has several modules out of which the Phase I includes the modules like Project Initiation,
Cost Estimator and Work Authorization. The Application was initially developed in Classic ASP. Phase I
includes re-write of these modules in .Net 3.0. As defined by the module names Project initiation
phase helps in Project Creation. Cost Estimator is the module that helps in budgeting the cost of the
project. Budgeting includes projections based on type of spending and projections based on years of
the project duration.
 Writing C# code for business layer, Presentation layer.
 Writing SQL stored procedures, and writing ADO.Net data access layer code to execute the
procedures from the middle tier.
 Perform QA to ensure basic functionality is working during release and production deployment.
Technology Used:
Programming Languages: C#.NET, ASP.NET-2.0
Scripting Languages: HTML, XML, JavaScript
Database: SQL Server 2005
GUI Tools/Windows Programming: Visual Studio 2005
Source Control: Visual Source Safe
TIPS - Total Integrated Performance System
Client : TXU Energy, Texas
TIPS- Total Integrated Performance System is a Portfolio Project Management Tool used for budgeting
and tracking of the Projects. Projects are generally plant planning activities which includes Installation
or maintenance of Equipments and other related tasks in a Mine or Mine related locations. The
Application has several modules out of which the Phase I includes the modules like Project Initiation,
Cost Estimator and Work Authorization. The Application was initially developed in Classic ASP. Phase I
includes re-write of these modules in .Net 3.0. As defined by the module names Project initiation
phase helps in Project Creation. Cost Estimator is the module that helps in budgeting the cost of the
project. Budgeting includes projections based on type of spending and projections based on years of
the project duration.
 Involved in Application Maintenance.
 Responsible for Bug fixing for the bugs being reported.
 Responsible for performing Enhancements being requested for.
Technology Used:

7. Programming Languages: C#.NET, ASP.NET-2.0, Classic ASP
Scripting Languages: HTML, XML, VB Script
Database: SQL Server 2005
GUI Tools/Windows Programming: Visual Studio 2005
Source Control: Visual Source Safe
PERSONAL DETAILS
Birth Date : 30-Oct-1984
Residence : Bangalore
Nationality : Indian
Marital Status : Married
Gender : Male
Passport # : G7952920
Visa: B1 (Valid till 20 July 2019)