MORE is a suite of solutions specifically designed to meet the critical requirements of different actors in the mobile market and take up their challenges combining the latest devices and technologies.
2. .
Our suite of solutions is specifically designed to
meet the critical requirements of different actors
in the mobile market and take up their challenges
combining the latest devices and technologies.
Give your business
a competitive advantage
3. Our services
Head of Digital
1
e-Commerce
3
We help you provide exceptional experiences, by analyzing and optimizing
end-user performances of your mobile apps, websites and services.
Our products
We deliver quality throughout your organization with flexible support
options that meet your unique business needs.
LocalizationTesting and
Certification
OTA Device
Configuration
Mobile Performance
Benchmarking
Device Features
Reporting
Monitoring
Device Connection
Testing
4. Spread value across your organization
Anne G.
VAS Director
Luana F.
Customer Service
Manager
Our tools and services enable different business functions to improve their
performances with guaranteed effectiveness and comprehensive functionalities.
Andrea D.
Senior VAS
Specialist
Giorgio S.
Head of
Marketing Dept.
Roberto C.
Chief Tecnology
Officer
Alfredo M.
Client Services
Director
5. Testing and Certification
"I want to ensure the best possible end-user experience for our customers,
continuously testing our services across a wide range of devices."
Anne G., VAS Director
We offer comprehensive professional device certification services, before and
after the introduction into complex business environments or prior to commercial
deployment.
Our team verify the complete reliability of services, applications and devices, assessing compliance with
industry standards and customer requirements.
• Devices, Internet Keys, Routers, SIM cards certification - from basic features (CLIP, CLIR, etc.) to SMS,
MMS, web, native apps and email client usability;
• IOP testing – we conduct the development and validation of interoperability tests;
• Load testing simulating real use cases at given time or with random frequency:
o overall performance under different load types and behavior analysis on both static and
dynamic resources (PHP, Java, ASP.NET);
o monitoring of response time, server and content availability, access and download speed;
o simulation of pages access, services subscription, contents downloads, heavy loads on servers,
groups of servers, networks or objects.
6. We let your customers, everywhere, enjoy the user experience you designed: we
check the process of linguistic and cultural adaptation to regional standards and
languages, providing the expertise and support you need to complete your global
value chain.
We define device performances on the target markets and we make sure terminals work with different
hardware and software components.
• Time zone coverage;
• Tests of terminals on multiple platforms and in multiple languages;
• Identification of usability problems end users may experience;
• Simulation of a heavy load from different sources in different countries and continents, with different
parameters (frequency, peeks, delays).
"I would like to increase our market share and win over international
audiences."
Anne G., VAS Director
Localization
7. Monitoring
We identify the weaknesses and the critical aspects of Operators and Customer
systems that are generally out of their direct control. We replace the end user to
test the quality of services from different points of view.
We pay special attention to security issues and wireless infrastructure loading.
We provide 24/7/365 services monitoring portals and mobile sites.
Our own stock of devices (more than 1000 items) is constantly updated with the most popular devices and
new entries, in order to offer complete turn-key services.
• Adv banners monitoring in apps, mobile and web sites - unauthorized billing, T&C, landing pages;
• Editorial control of Adult videos content with rating max CS9.5;
• Premium SMS monitoring - according to the flow “activation / deactivation / use”;
• Use of VAS (Value Added Services) monitoring – reporting of streaming, downloads, faults like
inaccessibility or malware for mobile portals and applications.
“Our VAS portal requires a proactive, continuous monitoring service: any
period of interruption or suspension leads to unsustainable revenue losses.”
Andrea D., Senior VAS Specialist
8. With MORE Provision we ensure:
• coverage of the main international Vendors and Operating Systems (Android,
iOS, Windows Phone);
• continuously updated database to ensure the configuration of new devices;
• fast remote assistance in case of system or configurations malfunctions;
• configuration of devices commercialized even before 2005 (not OMA
compliant).
OTA Device Configuration
The OTA platform for Internet and MMS
configurations with a broad range of available brands
and models.
“What we need to ensure a positive subscriber experience and prevent customer
churn is a reliable platform providing timely access to mobile services.”
Luana D., Customer Service Manager
9. OTA Device Configuration
Customer base
analysis
End-to-end tests on
each real device
Integration of new
configurations
in the platform
Customized
configuration
service
Push correct settings to new users with a platform tailored to your
customer base.
Our key to successful deployments is a 5-step process to size your target market
and keep up with your customers.
Configuration
of new devices
10. With MORE Rank you can get access to:
• tests on User Experience, CPU, memory, I/O and 2D/3D graphics, performance;
• cross-platform comparisons (iOS, Android, Windows Phone);
• objective benchmark reports in various common format (pdf, doc, ppt);
• easy-to-use web applications;
• support to marketing and device management activities.
Mobile Performance
Benchmarking
The multi-OS testing and benchmarking platform that
facilitates performance comparisons of devices.
"I have always been looking for a benchmarking tool enabling cross-platform
comparisons, based on real device testing.”
Roberto G., Chief Tecnology Officer
11. With MORE Preview we provide:
• guaranteed and reliable technical information from Vendors;
• different device types supported (handset, datacard, tablet, PC);
• quick evaluation of product portfolios;
• dynamic reports specifically prepared for technical or commercial audience;
• optimization of device selection processes and faster time-to-market.
Device Features Reporting
The complete, continuously updated archive of a huge
number of devices with different technical features.
"I need to support the decision-making process of my department when
evaluating both technical and commercial aspects of our product portfolio."
Giorgio S., Head of Marketing Dept.
12. With MORE Connect you can get:
• data on dBm level, signal strength of mobile coverage, roaming, geolocation,
battery (percentage and temperature), Cell ID, GSM/UMTS protocol, mobile
operator;
• cross-platform comparisons (iOS, Android, Windows Phone);
• dynamic benchmark reports on different test scenarios;
• support to mobile network quality monitoring.
Device Connection Testing
Field testing tool to check the actual quality of
network provided by carriers.
" It is vital for us to ensure customers always receive a reliable and adequate
mobile signal strenght ."
Alfredo M. Client Services Director
8Monitoring
parameters
1Scan per
second
6Types of reports
13. Sogetel is an Italian company focused on developing
solutions for the telecommunication market, with in-
depth knowledge in this sector thanks to long-lasting
partnerships with some of the major international
Telco operators.
Since the mid-1990s, we have been delivering
projects and services to MNOs and MVNOs, being
continuously involved in consulting and technical
support for VAS design and deployment. We truly
understand the unique issues related to this dynamic
industry, in a way that lets us design best practice
solutions to latest trends.
Sogetel S.r.l.
Via Giunio A. Resti, 63
00143 Rome
+39 065153 0393/4
+39 065153 0382
www.sogetel.it