Mobile application for field
workforce

FarEye – Dispatch tool for service companies
Lets you schedule, dispatch and monitor job to mobile workers.
FarEye is the easiest mobile workforce management tool for
companies. Online application to dispatch jobs to workers phone
on the fly.
Map view to locate live location of workers and schedule jobs
accordingly. Report of trips and analytics to understand the
shortest route.
Real time job updates are provided to dispatcher and proof of
completion by worker (location, signature and picture) are
recorded.

Challenges faced by the organization
FarEye – Field Workforce Management
Features of the application
Benefits to Dispatcher, Manager and Worker
Implementation Process
AGENDA

The Problem addressed by FarEye
& how FarEye solves it.

 Difficult to get real time
information from field
worker
 Difficult to verify proof of
completion of job
 Difficult to locate executive
 Difficult to calculate worker
efficiency
 Difficult to optimize and
increase performance
 Difficult to choose
nearest worker for the
job
 Difficult to monitor
trips and travel route

FarEye – Painless Dispatch ‘n’ Delivery
First android based dispatch application
• Map view to see current location of executives
• Dispatch jobs to mobile workforce
• Live updates of job progress
• Proof of delivery sent back to online system
• Better control on the executives
• Accurate & timely information for better planning
FarEye is a dispatch tool for service companies for mobile
workforce management

How it works ?
Android, GPS, GPRS??

LIFECYCLE OF A JOB
It just works !!

Mobile App for field executive
Login screen to
enter PIN and
Password
Screen to add job
/event
Check box to fill in
type of job with small
description

Job reporting screens
Capture as many
details as required.
Add details of job and
nature of work
Capture digital
signature and option
to attach 3 pictures.

 Proof of JOB is a breeze with FarEye. Once a
signature has been captured, it is automatically
sent to the dispatcher. Take a photo and attach
it to the job.
 Executive’s exact location is captured.
Real time communication and updates from
the field executives.
 Real time accurate customer feedback score
highly valuable for planning
Dispatcher gets details of Job Proof

Features of FarEye Optimizing operations
Live tracking: View
the live location of all
executives on a map
and job status. Search
the best executive for a
job on basis of his
location and pending
tasks
Daily statistics summary of
workers to improve productivity

FarEye helps you in optimization
Route Tracking:
Track the route taken by
Field Executives for each
job.
Job wise updates showing
km travelled, time taken,
halt for each job.
Customer’s exact location is
captured. This way you can
see exactly where most of
the orders are jobs/calls are
done.
Data to analyze and reduce operational expenses

FarEye gets transparency
Summary:
Provides you an analysis of the km
travelled and time taken by the executive
for the day.
List out halts/stoppage in the route.
 Track Movement History
 Stalled History
 Activity status
 Location accuracy

Features of FarEye MIS Reports
Transactional report for a day– Useful tool for MIS and CRM team
Rider Summary report – Efficiency, Attempt and Success Rate

MIS and Reporting capabilities
Heat Map:
A graphical representation of the DENSITY of jobs done, over Google maps. This
helps you in taking critical business decision like:
1. Deciding outdoor advertisement locations
2. Placement of new branch
3. Target audience, etc.

Features of FarEye
Smart Battery Use:
Keeps you updated with the battery level & low
battery alarm shown to warn the worker.
FWM application
QR Code based encrypted login:
Allows the user to authenticate the application
without typing even a single click.
Contact customer:
Place a call to the customer, send pre-defined
template messages directly from the application.
Reports to see phone activity:
Provides you with Call logs, SMS logs and battery
information of the worker.

INCREASE EFFICIENCY
Reduce your fleet operating expenses by limiting out-of-route
miles and calculate accurate estimated arrival times
SAVE TIME AND MONEY
Reduce your fuel usage, minimize carbon emissions and
enable drivers to anticipate on traffic congestion
IMPROVE CUSTOMER SATISFACTION & LOYALTY
Enhance the customer experience with jobs tracking, lesser
calls to reach customer.
GAIN MORE INSIGHTS
Get more insights on location data essential for planning &
NPS score stating customers feedback
Take the pain out of your processBenefits of FarEye

FarEye: Implementation Process
Easy Starting up – No Setup
FarEye is a SAAS (Software as a Service) product, this means you don't need to worry
about setting up servers or software, just login to the website and start using it today.
Easy App Navigation
The App is designed in a way that it requires minimal click to get started to use. Most users
will self-train or with the help of a small demo. Auto-upgrade on new release
Tech Work Bench – Android OS
Gone are the days of purchasing and installing expensive, specialized equipment. Modern
smartphones are packed with technology - we put it all to good use! We currently support
using Androids version 2.2 and above. Phone agnostic. Minimal Setup.

about the company

RoboticWares: A leader in technology and thought
Established in the year 2009,
RoboticWares is one of the
fastest growing technology
solutions company in South
Asia.
RoboticWares (P) Limited is ISO
certified organization which is
currently into 5th year of
operations.
Office Locations
• Bhubaneswar & New Delhi, India
• California, US
• MIT awarded co-founder FarEye as
Social innovator of the year
• Bengal Chamber of commerce and
Industry awarded Young achiever’s
award
• CII & DST rewarded the solution in I3
2013 national innovation challenge
• Nasscom recognized FarEye in Top 3 for
ICT led social innovation by a corporate
across the nation
Awards

22
Clients of FarEye

Clients of RoboticWares Partial list of brands who trusts’ us

Co-founder FarEye awarded Social Innovator of the year
In 2010, Technology Review
announced the India TR35
list that recognizes the
outstanding innovators
under the age of 35 for their
continuing work in India that
has the highest impact
locally and globally.
Here they highlight
innovators in India whose
work is changing our world.
http://www.technologyrevie
w.in/TR35/Profile.aspx?TRID
=1047
Since 1999, the editors of Technology Review have honored the
young innovators whose inventions and research were found
most exciting; today that collection is the TR35, a list of
technologists and scientists, all under the age of 35.

FarEye PR & News FarEye well-received in media
THE ECONOMIC TIMES 22-09-2011

THANK YOU.
For any related queries
Kushal Nahata
+91 88000 92561
kushal@roboticwares.com