Enhancing the Power of Salesforce with DevOps & Copado Webinar | SoftClouds DevOps Webinar

|| OPTIONS REDEFINED || Copyright © 2022 SoftClouds - All Rights Reserved
IDEAS
INNOVATION
INSPIRATION
Enhancing the Power of
Salesforce with DevOps & Copado

Digital Transformation
• Ability to constantly analyze & optimize business
processes & activities
• Empowers decision-making by deepening data analysis
• Improved team collaboration, communication &
productivity
• Increases the speed of response to changes in demand
in the market
• Making better & faster decisions
• Decentralizes production by facilitating mobility &
remote communication
WHAT

● 79% corporate strategists claim to be digitizing
their businesses to create new revenue streams
● 87% companies think digital will disrupt their
industry, but only 44% are prepared for it
● 70% customer interactions will include emerging
technologies
● 40% organizations won't survive in 10 years
● 20% CEOs named “digital” their primary
concern, compared to 17% in 2020 & 15% in 2019
Source: gartner | East Innovations | Statista
Digital Transformation Spending Worldwide 2017-2025
DATA

• Unclear digital transformation goals
• Ignoring customer experience
• Not changing the internal culture
• Implementing new technology in broken systems
• Not keeping up with competitors
• Not understanding the customers’ needs
• Lack of metrics & measurements
WHY

Solution = DevOps

• Set of Practices that Works to Automate &
Integrate Processes between Development &
Operations Teams
• Cloud Computing, Microservices & Containers
Implemented Concurrently
Agile & DevOps are for harnessing INTEGRATION, INTERACTION & INNOVATION
What’s DevOps?

More Software
Deployments
Less Lead-Time
Code to Deploy
Less Likely for
Changes to Fail
46x 7x
2555x 2604x
DevOps Advantages
Faster Recovery
Accelerate Time-to-Resolution
Collaboration & Trust
Work Smarter & Release Faster
More Stable Operating Environments

DevOps
Top 7 Advantages
• Release faster & work smarter
• Dynamic iteration cycle
• Accelerate time-to-resolution
• Transparency leads to high productivity
• Breaking down the silos
• Minimal cost of production
• Reliability & scaling with minimum risks

Need for DevOps in
Salesforce

7 Reasons for DevOps
in Salesforce
1. Information doesn’t flow smoothly
2. Inherent problems in the code & multiple deployments
3. Manual DevOps increase overheads & complexity overtime
4. Experience to master the concept of Salesforce metadata
5. Not integrated with version control systems
6. Not all metadata types are up-to-date
7. Organizations fail to adopt a DevOps culture

Introducing Copado
• DevOps solution for Salesforce apps
• Enables lifecycle DevOps orchestration
• End-to-end SDLC processes in Salesforce
• Unites admins, architects & developers
• Delivers better visibility & traceability
• Manages multiple projects in parallel
• Decreases problem resolution time

|| OPTIONS REDEFINED || Copyright © 2022 SoftClouds-All Rights Reserved
Copado, Inc. @2022
Integrated Digital Experiences
Must be Unbreakable
Customers & Employees Need Speed, Security & Resilience
Register
New User
Browse
Catalog
Add to Cart Checkout
Order
Fulfillment
Order
Delivery
Order Processing
Customer Data Billing
Inventory Check API Calls Customer Support

Copado, Inc. @2022
Exponential Cost to Repair
Defects in Production
92%
2022 State of Salesforce Testing Report
Poor quality is more expensive
to correct, especially when
caught later in the release cycle

CONFIDENTIAL - Copado, Inc. @2021 |
Teams are a Blend of
Pro-Coders & Low Coders
What's the balance of skills on your team?

Copado, Inc. @2022
BUILD DELIVER
PLAN MONITOR
Continuous Quality
Across All of Your Pipelines
Continuous Quality Should be:
Embedded in, Orchestrated by, & Enforced by the CI/CD DevOps Pipeline
Organized Around the Agile Object Model
Inclusive of Functional Testing, Security, & Compliance
CONTINUOUS TESTING, SECURITY, COMPLIANCE

Copado, Inc. @2022
DevSecOps++
Compliance
Testing
Quality
Driven
Pipelines
Security
API Testing
Unit Testing
Quality is More than
Just Functional Testing

Copado, Inc. @2022
Continuous Testing
High-Quality Software Builds Account for All Changes
“Test” is No Longer a Discreet Stage in DevOps

Copado, Inc. @2022
Dev
Dev
Int Test Stage Prod
Continuous Integration Continuous Delivery
Long Running Regressions
Slack/Teams Notification
Fast & Simple
Real Time
Automated Risk & Dependency Analysis
Execution Based on the Types of Changes Made
Right Size for Your Tests
Don’t Slow Your Developers Down!

Copado, Inc. @2022
• End-to-End Business Processes are What Matters to Users
• Change is Managed Through User Stories, Features, & Epics
• Production Iterations Managed Through Releases
Places Order
Stock
Confirm
Purchase &
Invoice
Inform
Customer
Yes
No
Shipping
(End User)
Distribution
Center
Advise
Marketing
Organize Your Tests Using
Agile Object Model

Copado, Inc. @2022
Different Teams
Different Technology Stacks
Legacy Tool Transition
Support All of the Proper Tools
Use the Tools Your Team Knows & Loves

Copado, Inc. @2022
Ensure Separation of Duties
Foxes Shouldn't Guard Hen Houses –
Let Alone Build Them
• Security & Quality Team Sets Quality
• Rules & Defines Acceptance Criteria
• Pipeline Enforces the Rules

Copado, Inc. @2022
Speed
20x
more frequent
releases
2x
fewer unused
features
Source: Forrester Total
Economic Impact of Copado
Devops, July 2021
DEVELOPER
ADMIN
ARCHITECT
RELEASE MGR
QA MANAGER
CONSULTANT
BIZ
ANALYST
SCRUM MASTER
DEVOPS COE
DEV MANAGER
Value
307% ROI
$45m NPV
<6mo
Payback
Quality
3x
fewer production
issues
10x
faster time to
restore
Low-Code Delivery Teams Lead
the “Innovation Engine” that
Fuels a Digital Business
• 1,300+ hours saved via automation
• 70% less time spent on fix issues
• $300K+ capabilities per year
Copado DevOps Drives
Continuous Business Innovation

DevOps Solution Implementation
for a Global Manufacturer

The client had many different & complex
projects going on simultaneously:
● Had a small team managing all projects
● 89 sandboxes for products; 18 of the sandboxes
were FULL
● Some of the project were going back to 2015
● ECR/off-cycle releases costs were: $222,480
Challenges
Issue of Dependency Spaghetti

M1 M2 M3
M1
M2 M3
Q1 Q2
Planned releases cost us $88,992 ECR/off-cycle releases cost us $222,480
Change Management: Planned & Off-Cycle
Shut Down
Challenges

Existing Salesforce
Development Using Copado
Production Deployments Production Deployments
Per Day
844
Development Deployments
Product Specific (Single Tenant)
Sales Main
CS One (pipeline)
Customer Essentials
Partner Experience
Collaboration
Deploy Org
2.2
Development Teams
15
Org User Licenses
17,476
Seat Licenses
238
112,254
100% Usage
Active Pipelines
6
Challenges

Before After
5-13 days <24
hours
Before After
4x a
month
2.3x a
day
Before After
20%+ 1.8%
Before After
Hours
15
minutes
Solutions Org Software Delivery Performance

Panel Q&A from Audience

Founded
2005
Other Locations
Hyderabad, India
Delhi, India
Tokyo, Japan
Headquarters
San Diego, CA
Target Market
Majors &
Enterprise
About SoftClouds

Implementation Services Integration Services DevOps Services
• Evaluation & licensing strategy
• Customer journey mapping
• Business process re-engineering
• Proven implementation methodology
• Quality management
• Data mapping & migration
• Change management & training
support
• Health check
• Real-Time
• Batch
• Point-to-Point
• Orchestration
• MuleSoft Anypoint
• MuleSoft Salesforce Composer
• Tibco
• Continuous integration
• Deployment of metadata using OAuth
• Change management
• Version control & branch management
• Compare, deploy metadata differences
• Automated metadata backups
• Apex testing of Salesforce org(s)
Sales Service Marketing Community CPQ Lightning Platform Einstein MuleSoft Heroku
Our Service Areas

Brian J. Friedman
GVP – Global Strategic Sales
415.378.7400
brianf@softclouds.com
www.softclouds.com

Thank You

Enhancing the Power of Salesforce with DevOps & Copado Webinar | SoftClouds DevOps Webinar

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