Culture refers to the beliefs, customs, and behaviors of a population group. Understanding the culture of the country a business is operating in, and respecting its traditions, is important for business success. The socio-cultural environment of international business consists of factors like values, education, language, demographics, female workforce participation, religion, and social organization. Failing to understand these socio-cultural elements could be very costly for a business.
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Socio cultural environment
1.
2. Culture refers to a set of beliefs, customs,
practices and behavior that exists within a
population group.
Understanding the culture of a country and
respecting its customs and traditions is of
paramount importance for the success of
any business.
3. Various elements of culture are:-
a) Customs and traditions
b) Values and beliefs
c) Attitude
d) Religion
The cost of ignoring the above elements
could be very high.
4. The Socio-Cultural Environment of International
Business consists of a number of major
components. Some of these components are:-
1. Values and Beliefs
2. Education
3. Language
4. Demography
5. Female Workforce
6. Double income Families
7. Religion
8. Social Organisation
5. The values and beliefs are the guiding
principles that dictate behavior and action.
Values often have a religious foundation
which fundamentally affects the beliefs and
mind-sets we hold.
Thus, it is very important for the firm entering
the foreign nation to understand the
significance of different colors and designs in
different countries.
6. The level of education affects the business
in a number of ways:-
a. Labeling of product
b. Marketing research
c. Relation with distributors and suppliers
All these are affected by the literacy rate.
7. Language reflects the nature and values of
society.
Some countries have two or three
languages.
Language can cause communication
problems – especially in the use of media
or written material.
It is best to learn the language or engage
someone who understands it.
8. The demography of a region includes
population size and composition as well as
key socio economic attributes such as –
a. Age
b. Sex ratio
c. Family size
d. Occupation.
Demographic factor plays an important
role in the success of a business.
9. The proportion of female work-force in total
work-force has a greater influence on the
buying behavior and demand patterns for
the products of the company.
Today, due to economic empowerment,
women can take their decisions
independently.
10. The large the income of a family, more will be
the demand for the product.
Further, the increased income leads to
increase in demand for the luxury products.
The proportion of double income families
helps the business in deciding as to what type
of products to be launched in the market.
11. Religion provides the best insight to the
business into a society’s behavior and
helps answer the question why people
behave rather than how they behave.
12. Social organization refers to the way
people relate to each other.
For example:-
a. Extended Families
b. Units
c. Kinship
In some countries, kinship may be a tribe
and so segmentation may have to based
on this.
13. Socio-cultural environment is the important
determinants of human behavior. All the
culture and sub-cultural elements influence
the decision making process and the
buying habits of customers.