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Simplyco Client Satisfaction Survey
Every month, we ask our clients what they think of the services we provide so
that we can continue to provide them with a fantastic service.
The feedback is closely monitored and every response we receive is taken on
board. We’re delighted to share the past year’s results below:
We’d like to thank everyone who
took part in our survey over the past
year, and we will continue using
your feedback to enhance our
service.
If you’re interested in learning how
Simplyco can make your life less
complicated, please don’t hesitate
to email us at hello@simplyco.co.uk
or freephone 0808 149 2941.
4.5 / 5
THE OVERALL RATING
OUR CLIENTS GAVE US
“Great service, very
helpful. My mind is at
ease with any accounting
matters being with you.”
Of our clients thought that the
information we provided was
easy to understand - no
confusing jargon here!
THOUGHT WE
WERE EASY TO
CONTACT
FOUND OUR
STAFF
KNOWLEDGEABLE
WOULD
RECOMMEND US
TO A FRIEND
88% 88%
Found our service to be
and our staff members
CONVENIENT
KNOWLEDGEABLE
90%
93%
Here to help.
of clients who contacted
us found the person they
spoke with to be helpful.
To the point.
86%
found that we provided
them with simple, clear
& concise information.
93% 90% 89%

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Simplyco Client Satisfaction Survey 2015/16

  • 1. Simplyco Client Satisfaction Survey Every month, we ask our clients what they think of the services we provide so that we can continue to provide them with a fantastic service. The feedback is closely monitored and every response we receive is taken on board. We’re delighted to share the past year’s results below: We’d like to thank everyone who took part in our survey over the past year, and we will continue using your feedback to enhance our service. If you’re interested in learning how Simplyco can make your life less complicated, please don’t hesitate to email us at hello@simplyco.co.uk or freephone 0808 149 2941. 4.5 / 5 THE OVERALL RATING OUR CLIENTS GAVE US “Great service, very helpful. My mind is at ease with any accounting matters being with you.” Of our clients thought that the information we provided was easy to understand - no confusing jargon here! THOUGHT WE WERE EASY TO CONTACT FOUND OUR STAFF KNOWLEDGEABLE WOULD RECOMMEND US TO A FRIEND 88% 88% Found our service to be and our staff members CONVENIENT KNOWLEDGEABLE 90% 93% Here to help. of clients who contacted us found the person they spoke with to be helpful. To the point. 86% found that we provided them with simple, clear & concise information. 93% 90% 89%