1. SIMONA L. BRICKERS
Phone: 609-474-6523 ⎪ Simona.Brickers@gmail.com
LEADERSHIP PROFILE
Led 22-direct reports and 420-member team administering $38 million annual budget.
Achieved $2.5 million cost savings by restructuring operations for performance optimization.
Drove operational efficiency by 30% within 6-months implementing best practices. Reduced
sick leave by 38% within 1-year. Finalizing dissertation requirement to acquire Doctor of
Management in Organizational Leadership in 2015.
PROFESSIONAL EXPERIENCE
UNITED STATES POSTAL SERVICE (USPS), Philadelphia, PA ⎪ 1986-2009
Distribution & Operations Manager, 1998-2009
Operations and Customer Service Initiatives:
 Increased productivity by 50% in several operations,
 80% reduction in overtime within a year
 Administered attendance reduction program saving $5 million over 3-years
 Drove 25% increase transferring manual operations into existing automated
Key Employee Performance and Productivity Accomplishments:
 Spearheaded team cohorts focused on cost improvements saved 10% annually
 Cut workers’ compensation by 20% or $850,000 annually
 Decreased accident frequency by 67% over 5 years
 Led facility participation in OSHA’s Voluntary Protection Program (VPP) approved
for STAR status
EDUCATION
Doctor of Management in Organizational Leadership (expected 2015 graduation)
Master of Management, 2006
Bachelor of Science in Business Administration, 2004
UNIVERSITY OF PHOENIX, Phoenix, Arizona
CERTICATIONS
Building Better Work Relationships
How to Communicate with Diplomacy, Tact and Credibility
American Management Association (AMA) 2007
Wisdom for Success: Leadership/Balance/Power
American Management Association (AMA) 2005
AMA Project Management (Mercer County Community College) 2004

2. Brickers, Simona L. PAGE 2
VOLUNTEERISM
Board Lawrence League of Women Voters 2013 – present
Vice President Campaign to End the New Jim Crow 2013 – present
Fund Raiser NAACP 2012 – present
Literacy Teacher Mercer County Literacy Program 2011 – present
Fund Raiser Aids 2007 – 2013
Board Child Protection Program 2005 – 2012
RECOGNITION AND AWARDS
Certificate of Appreciation from Superior Court of New Jersey – National Volunteer
Week 2005
Outstanding Leadership Ability; USPS Advanced Leadership Program (ALP)
sponsored through Center of Creative Leadership 2004