KFC follows the principles of management in its operations. It engages in strategic and operational planning to increase market share and launch new products. KFC organizes its structure into departments like marketing, operations, finance, HR, and quality control. Managers are responsible for leading employees by addressing issues and providing feedback. They control tasks by monitoring progress, inventory, employee activities and evaluations to ensure goals are met. KFC also implements principles like division of work, authority and responsibility, and discipline among its employees.
6. KFC Management is following the “POLCA”
1. Planning and Decision Making :
• Planning is decision making, regarding the goals and setting the future course of action from a
set of alternatives to reach them.
(I)Strategic planning:
• KFC has strategic planning to increase its market worth value of the market and its market
share. They work on a well defined strategic planning for this.
(II) Operational planning:
• KFC has launch a new product to change or innovate its product line for the customers.
7. 2. Organizing : Coordinating Activities and Resources
• Organizing can be defined as the process by which the established plans are moved closer
to realization.
• Concerns with Organizational structure, segmentation and targeting of customers.
• KFC concerned with the restaurant business and management and the Cooperate level
management is concerned with the business activities
3. Leading : Managing, Motivating and Directing People
• Related with staff behavior towards employees, Feedback by the employees to manages
and other top level offices and customers issues.
• HR manager of KFC are responsible for the all related issues of employees and customers.
8. 4. Controlling – Monitoring and Evaluating Activities
• Monitoring the organizational progress toward goal fulfilment is called controlling.
Monitoring progress is essential to ensure the achievement of organizational goals.
• Related with the controlling the task and its evaluation that how KFC manager control all
inventory management, all employees activities, assign tasks to employees and evaluate
them with desired goals and objectives.
9. 1. Division Of Work
Departments
in
KFC
Marketing
Department
Operation Department
Finance Department
HRM Department
Quality Control
Department