1. Shipra Gupta
E mail: shipra.gupta1808@gmail.com
Mobile: +917507217755
PROFESSIONAL SUMMARY
 Total 2 years of professional I.T. experience which includes Software maintenance and Business Analytics.
 Good Querying Skills in SQL Server, C#.
 Decentunderstanding ofbusiness reports analysis and business insights writing.
 Good understanding ofobjectoriented concepts.
 Excellent problem solving skills with a decenttechnical background and good interpersonal skills.
TECHNOLOGYSKILLS
Operating Systems Win 7,Win 8
Languages C#
Tools Visual Studio 2010/2012/2013,MicrosoftOffice Suite
RDBMS SQL Server 2008 / 2012,SQL Server Data Tools
EDUCATION SUMMARY
Degree and Date Institute Grade/Percentage
Bachelor Of
Engineering,May 2013
G.H.Raisoni College Of Engineering,
Nagpur
73.08
HSC, June 2009 New Digambar Public School
Indore, C.B.S.E.
64.83
SSC, June 2007 Kendriya Vidyalaya
Balaghat, C.B.S.E
87.26
EXPERIENCE SUMMARY
 Working as a System Engineer in TCS from Feb 2014 to Till Date
ACHIEVEMENTS & ACCOLADES
 Won the global “Special Recognition” for the best individual performance in Microsoft Account.
 Achieved the “Kudos” Card award for the best individual performance during Initial Learning program in TCS.

2. PROJECT DETAILS
C + E Analytics & Insights for Azure Business:
Company : TCS Ltd.
Duration : Sep 15 – Till Date
Designation : Business Analyst
Client : Microsoft
Team Size : 25
Tools : SQL SERVER 2012, Team Foundation Server, Microsoft Excel 2013.
Description:
C+E Analytics & Insights team is responsible for providing a comprehensive view of the Azure Business and ProductGroups
and driving advanced analytics for business optimization as well as optimizing customer experience.It empowers C+E
Engineering and Marketing Teams to take the bestbusiness decisions.
Responsibilities:
 As per business and client’s requirements, created several reports using MS Excel and Power BI.
 Extracted the data for the required report by complex querying in SQL Server.
 Worked on Facts and Dimensional pattern data warehouse.
 Wrote business insights by visual observation of charts and graphs for the client.
 Automated trails of SQL snippets in stored procedures to reduce the manual efforts.
MSG Quality User Support:
Company : TCS Ltd.
Duration : June 14 – Aug 15
Designation : SupportAdministrator
Client : Microsoft
Team Size : 25
Tools : SQL SERVER 2012,Team Foundation Server
Description:
MSG user supportfocuses to increase visibilityinto service, future or function short-comings enabling targeted improvements
for user or business benefit.It improves user experience through educating and providing on time ly expertise on services and
resolution to the issues directly effecting them.
Responsibilities:
 Resolve user issues that needs backend investigation/correction through use of T-SQL queries.
 Creation of complex metadata update queries.
 Identifying and Logging DCR/BUGs via triage meetto improve overall user experience/expectations with Datacenter
Operation set of Tools.
 Identification of process improvement initiatives.
 Continuous refinement of team knowledge repository base by creating a rich set of TSGs.
PERSONAL DETAILS
Date of Birth 18/08/91
Nationality Indian
Gender Female
Marital Status Single
Location Pune, MH, India