Donor Ambassadors and a change in behaviour among the BAME communities towards donation in United Kingdom
1. Donor Ambassadors and a change in
behaviour among the BAME
communities towards donation in
United Kingdom
Shibu Chacko
Specialist Nurse Organ Donation
NHS Blood and Transplant, UK
Email: shibu.chacko@nhsbt.nhs.uk
2. Disclosure of conflicts of interest
The speaker has no financial or other conflicts of
interests to report concerning this presentation.
3. Background
• Deceased donation in the UK relies upon family consent
• Currently over 6500 people waiting
• 3 people die every day while waiting
• 21 million in NHS Organ Donor Register – 32% of the
population
• Cultural issues and religion are one of the important
influencing factors – Research findings
4. What is the issue?
• 14% of the UK population is BAME (Black, Asian, Minority Ethnic
Community)
• Only 3.5% representation on NHS Organ Donor Register
• Only 4% of the actual deceased donors (52 last year)
• Less than 30% consent rates Vs 65% in Caucasians
• Around 35% of patients on the transplant waiting list are
BAME
• BAME recipients wait a year longer for a transplant (Blood and
tissue type match)
5. New initiative – Donor Ambassadors
• Introduced the programme in 2015
• Initially recruited 6, then a further 14 from BAME and non
BAME background.
• Extensive training – complex communications
• DA supported the marketing teams in various campaigns
• Role involved with active engaging with communities,
resource person, a community leadership role and being
an advocate for donation
6. Skills & Behaviours Demonstrated by DA
• Communicator – positively promote donation
• Collaborator - with various sectors of the community
• Leader - towards the NHSBT 2020 strategy
• Customer focussed
• Performance based feedback from others
• Innovative ways of working with BAME communities
8. Results
• DA worked among various communities and attended events
all around the country.
• Current active DA’s average over 6 events a year
• Supported by the BAME Network of the organisation
• Achieved over 500 new registrations to NHS Organ Donor
Register and to the Blood donor register specifically from the
BAME communities
• And the work continues!
Good after noon. My name is Shibu Chacko and I work as a specialist Nurse in Organ Donation with NHS Blood and Transplant UK. Today I am going to present the success in the change of behaviour among the Black Asian and ethnic minority communities towards organ donation through the donor ambassador programme.
What is the issue?
14% of UK population is BAME – But only 3.5% representation on NHS Organ Donor Register
Out of the 1300 donors we had last year, only 52 were from the BAME communities.
And the consent rates are only 30% compared to 65% in Caucasians.
But around 35% patients on the transplant waiting list are BAME and they tend to wait a year longer for transplant.
In order to address the issue, NHS Blood and Transplant has introduced the donor programme in 2015.
Initially recruited 6 volunteers from the staff members, then a further 14 were recruited.
The volunteers were given extensive training on complex communications, collaboration, leadership skills and other innovative ways of working with communities.
Then the trained DA organised campaigns in their own communities and acted as an advocate and resource person for organ donation.
The results were very impressive.
The active DA organises on average 6 events a year.
We have achieved over 1000 new registrations from the BME communities over the last 12 months.
Which we are really proud off and the work continues!