Managing reconfiguration, delivering change

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A description of how West Lothian Council is regenerating communities through integration and localisation of its services. Presented by Alex Linkston at the CILIPS Centenary Conference on 3 Jun 2008.

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  • Closely involved with Library Service over the years Delighted to watch them adapt to changing circumstances Very proud of libraries in West Lothian Performance Culture Maximising partnership working Working with community in service redesign Customer focus/Charter Mark Cost effective/Sustainability
  • Managing reconfiguration, delivering change

    1. 1. Managing Reconfiguration, Delivering Change Alex Linkston Chief Executive
    2. 2. Library Services – Supporting Communities <ul><li>‘ Books on Prescription’ </li></ul><ul><li>Health Information Points </li></ul><ul><li>Homebound Outreach Services </li></ul><ul><li>Bookstart with Surestart </li></ul><ul><li>PC taster sessions </li></ul>
    3. 3. Blackburn Connected <ul><li>Unique Service in West Lothian </li></ul><ul><li>Integration of CIS and Library Services </li></ul><ul><li>Community Engagement and Involvement </li></ul><ul><li>Community Facility </li></ul>
    4. 4. Regenerating Communities - Context <ul><li>14 datazones in the most deprived 15% in Scotland – remain differences in health, prosperity, education and overall quality of life </li></ul><ul><li>Benefit Culture – 17,500 currently receiving out of work benefit (16.7% of working age population compared to 17.4% in Scotland) </li></ul><ul><li>High level of More Choices More Chances group in Scotland – 19.6% of school leavers unemployed or destination not known compared to 13.6% in Scotland as a whole </li></ul><ul><li>Health Inequalities </li></ul>
    5. 5. Regenerating Communities - Structure Plan <ul><li>24,000 new homes before 2020 </li></ul><ul><li>50% in New Communities </li></ul><ul><li>Infrastructure near capacity – unique in Scotland </li></ul>
    6. 6. Regenerating Communities – Integrating Services <ul><li>High levels of health deprivation and benefit dependency </li></ul><ul><li>Provide comprehensive range of health, well-being and leisure services </li></ul><ul><li>Improved access to integrated health, social, fitness and employment information services </li></ul>
    7. 7. Facilities include 2 GP Practices, Dental Practice, Community Health, CIS and Library, Community/Youth Room, Pharmacy, Police, Community Café, Refurbished pool and Games Hall, changing Village, multi purpose rooms available to local groups Fauldhouse Partnership Centre
    8. 8. Regenerating Communities – Localising Services <ul><li>Daisy Drop In Centre </li></ul><ul><li>Craigshill had highest level of deprivation in West Lothian </li></ul><ul><li>Increase access to appropriate and better co-ordinated services to parents and young children </li></ul><ul><li>Voluntary Organisation Status – managed by local parents group </li></ul>
    9. 9. Regenerating Services – Outcome Agreement West Lothian Outcome Planning Model <ul><li>5 Life Stages </li></ul>Adults of Working Age Older people Young People in Transition School Age Early Years
    10. 10. The future is not a place we are going but one we are creating… …The paths to it are not found but made……. …And the activity of making them changes both the makers and the destination………… American futurologist

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