In 2017, TechBridge worked with Big Brothers Big Sisters of Metro Atlanta to automate processes through implementing online applications, self-service scheduling, and online support chat. Sean represented TechBridge at the 2019 National MENTOR summit, giving a demo of the technologies behind the solution and sharing how time savings from technology automation generated $65,000 in annual cost savings for Big Brothers Big Sisters of Metro Atlanta.

1. PUTTING EASY-TO-USE
TECHNOLOGYAND REPORTING
ATYOUR FINGERTIPS
2018 NATIONAL MENTOR SUMMIT
LEVERAGINGTECHNOLOGYTO
DRIVE MENTORING IMPACT AND
CAPACITY

2. 2
THINK ABOUTTHE POSSIBILITIES…
•Online
Matching
•Mobile Access
to Real Time
Activity Tracking
•Online
Applications
•Online Support
Chat
•Self-Service
Scheduling

3. 3
OUR MISSION
TechBridge is a nonprofit that drives community impact by
bringing transformational technology and operational
improvements to other nonprofits.
WE DELIVER
TECHNOLOGY
To Nonprofits
TO SCALE
NONPROFITS
Efficiently and Effectively
TO ALLEVIATE
POVERTY
Through Community Impact

4. 4
WHO WE ARE
Julio Carillo
Former COO, BBBSMA
Current COO, TechBridge
Sean Williams
Nonprofit Consultant,
TechBridge

5. 5
BIG BROTHERS BIG SISTERS OF
METRO ATLANTA
GEORGIA SUCCESS STORY
Leveraging responsive technologies, such as online scheduling and live chat, to
provide real-time support to volunteers, parents and children is essential to
making them feel more supported by BBBSMA. Employing a comprehensive CRM
system that better manages its client and program data helped propel BBBSMA
toward its goal of doubling the number of children served without increasing staff
or expenses.
$65K SAVINGS
PERYEAR AND
A 78% INCREASE
INTHEIR ABILITY
TO GROW NEW
RELATIONSHIPS

6. 6
ONLINE APPLICATION

7. 7
SELF-SERVICE SCHEDULING
7

8. 8
ONLINE SUPPORT CHAT

9. 9
BIG BROTHERS BIG SISTERS METRO ATLANTA
PROJECT OUTCOMES
• Increased efficiency led to annual
cost savings of $65,000 per year
• 78% increase in ability to grow
new relationships
• 550 new mentor relations
• Additional programs: Bigs in
Blue and Parental Engagement

10. 10
Q&A

11. Julio Carrillo and SeanWilliams
jcarrillo@techbridge.org | swilliams@techbridge.org