Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Beyond Tech: Confusion, Conflict, and Lost Productivity

Riaan Nel: Regional Scrum Gathering South Africa 2019 Presentation - Cape Town

  • Login to see the comments

Beyond Tech: Confusion, Conflict, and Lost Productivity

  1. 1. @rambling_riaan Beyond Tech Confusion, Conflict, and Lost Productivity *The views expressed in this talk are my own and do not represent that of my current or previous employers.
  2. 2. @rambling_riaan Confusion Conflict Lost Productivity!
  3. 3. @rambling_riaan How did I get here? (it was a meeting)
  4. 4. @rambling_riaan Source: Photo by Moose Photos from Pexels “Requirements are changing…”
  5. 5. @rambling_riaan Change isn’t always fun But it’s okay
  6. 6. @rambling_riaan Source: Reddit
  7. 7. @rambling_riaan No ‘us’ and ‘them’ We work towards common goals
  8. 8. @rambling_riaan A story about fixing email (we see things differently)
  9. 9. @rambling_riaan Source:
  10. 10. @rambling_riaan Don’t jump to conclusions Seek to understand before you try to fix
  11. 11. @rambling_riaan Getting out of buildings (it’s a matter of context)
  12. 12. @rambling_riaan Source: Photo by Scott Webb from Pexels
  13. 13. @rambling_riaan Context matters Make sure that you’re on the same page
  14. 14. @rambling_riaan Electronic rodents (and the problems that they create)
  15. 15. @rambling_riaan Source: Photo by Pixabay from Pexels
  16. 16. @rambling_riaan Source: Photo by Pixabay from Pexels Source: Wikimedia Commons
  17. 17. @rambling_riaan Have empathy Your job is to help your customers
  18. 18. @rambling_riaan Into the woods (a happy, cheerful, terrifying place)
  19. 19. @rambling_riaan Source: Photo by Matt Hatchett from Pexels
  20. 20. @rambling_riaan Eliminate uncertainty It’s scary if we don’t know what’s happening
  21. 21. @rambling_riaan A weird, wonderful world (where we find ourselves)
  22. 22. @rambling_riaan Source: Photo by Pixabay from Pexels
  23. 23. @rambling_riaan Different worlds Understand yours
  24. 24. @rambling_riaan Source: Reddit
  25. 25. @rambling_riaan Different languages Learn to speak a common tongue
  26. 26. @rambling_riaan Resources, tips, and tools (specifically, things that I like)
  27. 27. @rambling_riaan Books Domain-Driven Design (Eric Evans) The Mythical Man-Month (Fred Brooks) The Lean Startup (Eric Ries)
  28. 28. @rambling_riaan Reading Mob Programming - OfferZen Source The Collaboration Blind Spot – Harvard Business Review Brown Bag Meeting - Investopedia
  29. 29. @rambling_riaan Video What makes us feel good about our work? (Dan Ariely, Youtube:
  30. 30. @rambling_riaan Learning
  31. 31. @rambling_riaan Information <your company’s website>.com
  32. 32. @rambling_riaan Summary • Change is okay • No ‘us’ and ‘them’ • Seek to understand • Get and provide context • Have empathy for others • Eliminate uncertainty, be transparent • Learn about your world.
  33. 33. @rambling_riaan Questions?