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Beyond Tech: Confusion, Conflict, and Lost Productivity
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Scrum User Group South Africa
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Riaan Nel: Regional Scrum Gathering South Africa 2019 Presentation - Cape Town
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Beyond Tech: Confusion, Conflict, and Lost Productivity
1.
@rambling_riaan Beyond Tech Confusion, Conflict,
and Lost Productivity *The views expressed in this talk are my own and do not represent that of my current or previous employers.
2.
@rambling_riaan Confusion Conflict Lost Productivity!
3.
@rambling_riaan How did I
get here? (it was a meeting)
4.
@rambling_riaan Source: Photo by
Moose Photos from Pexels “Requirements are changing…”
5.
@rambling_riaan Change isn’t always
fun But it’s okay
6.
@rambling_riaan Source: Reddit
7.
@rambling_riaan No ‘us’ and
‘them’ We work towards common goals
8.
@rambling_riaan A story about
fixing email (we see things differently)
9.
@rambling_riaan Source: techjourney.net
10.
@rambling_riaan Don’t jump to
conclusions Seek to understand before you try to fix
11.
@rambling_riaan Getting out of
buildings (it’s a matter of context)
12.
@rambling_riaan Source: Photo by
Scott Webb from Pexels
13.
@rambling_riaan Context matters Make sure
that you’re on the same page
14.
@rambling_riaan Electronic rodents (and the
problems that they create)
15.
@rambling_riaan Source: Photo by
Pixabay from Pexels
16.
@rambling_riaan Source: Photo by
Pixabay from Pexels Source: Wikimedia Commons
17.
@rambling_riaan Have empathy Your job
is to help your customers
18.
@rambling_riaan Into the woods (a
happy, cheerful, terrifying place)
19.
@rambling_riaan Source: Photo by
Matt Hatchett from Pexels
20.
@rambling_riaan Eliminate uncertainty It’s scary
if we don’t know what’s happening
21.
@rambling_riaan A weird, wonderful
world (where we find ourselves)
22.
@rambling_riaan Source: Photo by
Pixabay from Pexels
23.
@rambling_riaan Different worlds Understand yours
24.
@rambling_riaan Source: Reddit
25.
@rambling_riaan Different languages Learn to
speak a common tongue
26.
@rambling_riaan Resources, tips, and
tools (specifically, things that I like)
27.
@rambling_riaan Books Domain-Driven Design (Eric Evans) The
Mythical Man-Month (Fred Brooks) The Lean Startup (Eric Ries)
28.
@rambling_riaan Reading https://www.offerzen.com/blog/mob-programming-memoirs-agile-collaboration-on-steroids Mob Programming -
OfferZen Source The Collaboration Blind Spot – Harvard Business Review https://hbr.org/2019/03/the-collaboration-blind-spot https://www.investopedia.com/terms/b/brown-bag-meeting.asp Brown Bag Meeting - Investopedia
29.
@rambling_riaan Video What makes us
feel good about our work? (Dan Ariely, Youtube: https://www.youtube.com/watch?v=5aH2Ppjpcho)
30.
@rambling_riaan Learning udemy.com edx.org coursera.org
31.
@rambling_riaan Information <your company’s website>.com
32.
@rambling_riaan Summary • Change is
okay • No ‘us’ and ‘them’ • Seek to understand • Get and provide context • Have empathy for others • Eliminate uncertainty, be transparent • Learn about your world.
33.
@rambling_riaan Questions?
Download now