Important People Skills of Insurance’s Top Producers

1. Important People Skills of
Insurance’s Top Producers
By: Scott G. Sink

2. Important People Skills of Insurance’s Top
Producers
Scott G. Sink is a longtime senior executive vice president of Birmingham-based McGriff, Seibels &
Williams, Inc. He provides oversight to 60 people responsible for placing and servicing property
and casualty insurance programs for electric and gas utilities, gas pipeline companies, and
merchant power companies across the US. Scott G. Sink is a top producer and is a five-time
awardee of the McGriff Cup.

3. Important People Skills of Insurance’s Top
Producers
To be a top producer in a very competitive environment such as the insurance agency entails a lot
of hard work. To succeed, every top producer possesses important people skills such as:

4. Important People Skills of Insurance’s Top
Producers
1. Client-first mentality. An insurance agent who puts the client’s needs and concerns above
potential commissions is on the road to be a top producer. An agent who listens to what his or her
client has to say earns the clients’ trust.

5. Important People Skills of Insurance’s Top
Producers
2. Availability. A productive insurance agent is available and approachable to answer inquiries and
resolve problems as quickly as possible. The agent must be organized and timely when
communicating updates to insurance policies.

6. Important People Skills of Insurance’s Top
Producers
3. Emotional intelligence. An insurance agent who can listen and empathize with his or her clients -
including their financial state - has a better chance of providing tailored services and exceeding
client's expectations.