Assignment on Travel management

1. Assignment on Travel

2. Submitted By:
SATEESH KUMAR

3. ACKNOWLEDGEMENTACKNOWLEDGEMENT
First and foremost I thankFirst and foremost I thank Almighty.Almighty.
I extend my heartfelt gratitude to our facultyI extend my heartfelt gratitude to our faculty Mrs.Mrs.
Matangi TiwariMatangi Tiwari for her guidance, timely supportfor her guidance, timely support
and encouragement in completing this project.and encouragement in completing this project.
I am grateful to my parents for their support in thisI am grateful to my parents for their support in this
work.work.
I am thankful to my training counselors & who allI am thankful to my training counselors & who all
encouraged me to finish up this work successfully.encouraged me to finish up this work successfully.

4. SPAINSPAIN
FRANCEFRANCE

5. SPAINSPAIN

6. Hitory of Spain
• The history of Spain dates back to the
Early Middle Ages. In 1516,
Habsburg Spain unified a number of
disparate predecessor kingdoms; its modern
form of a constitutional monarchy was
introduced in 1813, and the current
democratic constitution dates to 1978.

7. TOURIST ATTRACTIONS OF SPAINTOURIST ATTRACTIONS OF SPAIN
• Picasso MuseumPicasso Museum
• PamplonaPamplona
• Guell ParkGuell Park
• Caves of DrachCaves of Drach
• ToledoToledo

8. Picasso MuseumPicasso Museum
•The Picasso Museum highlights include: Picasso’s childhood drawingsThe Picasso Museum highlights include: Picasso’s childhood drawings
made in La Coruna between the ages of 10 and 14, his blue periodmade in La Coruna between the ages of 10 and 14, his blue period
paintings, and his 44 cubist Las Meninas studies.paintings, and his 44 cubist Las Meninas studies.
•Barcelona’s Picasso Museum is composed largely from the privateBarcelona’s Picasso Museum is composed largely from the private
collection of the artist’s longtime friend, Jaime Sabartes.collection of the artist’s longtime friend, Jaime Sabartes.

9. • The running of the bulls in Pamplona Spain was first made famous in ErnestThe running of the bulls in Pamplona Spain was first made famous in Ernest
Hemingway’s novel The Sun Also Rises. Since then, tourists have flocked to theHemingway’s novel The Sun Also Rises. Since then, tourists have flocked to the
Basque town of Pamplona Spain every June to sing, dance, drink, and careenBasque town of Pamplona Spain every June to sing, dance, drink, and careen
down the town’s cobbled streets with a herd of angry and confused bullsdown the town’s cobbled streets with a herd of angry and confused bulls
charging behind them during the running of the bulls Pamplona.charging behind them during the running of the bulls Pamplona.
PamplonaPamplona

10. Caves of DrachCaves of Drach
•Of all of the beautiful and adventurous places to go in MallorcaOf all of the beautiful and adventurous places to go in Mallorca
Spain, the most famous tourist attraction is the Caves of DrachSpain, the most famous tourist attraction is the Caves of Drach
(Caves of the Dragon).(Caves of the Dragon).
• The caves consist of 12 main areas and other impressive chambersThe caves consist of 12 main areas and other impressive chambers
such as the Black Cave, the White Cave, and the Luis Salvator Cavesuch as the Black Cave, the White Cave, and the Luis Salvator Cave

11. Guell ParkGuell Park
•Park Guell Barcelona is the perfect setting to enjoy a cold drink, play
a game of Frisbee, or simply take in the fabulous views of the city and
harbor.
•The serpentine bench at Guell Park that encircles the main ground isThe serpentine bench at Guell Park that encircles the main ground is
one of the most unique features of this Alice in Wonderland-like parkone of the most unique features of this Alice in Wonderland-like park

12. ToledoToledo
•Toledo is one of the most important centers of European medievalToledo is one of the most important centers of European medieval
historyhistory
•More than religious architecture, Toledo is known for the imposingMore than religious architecture, Toledo is known for the imposing
Alcazar fortress.Alcazar fortress.

13. FRANCEFRANCE

14. HISTORYHISTORY
France is an independent nation in WesternFrance is an independent nation in Western
Europe and the center of a large overseasEurope and the center of a large overseas
administration. It is the third-largest Europeanadministration. It is the third-largest European
nation (after Russia and Ukraine).nation (after Russia and Ukraine).
Since the 17th century, France has played a majorSince the 17th century, France has played a major
role in European and world events.role in European and world events.
In the 20th century, it has experienced numerousIn the 20th century, it has experienced numerous
crises, including the devastation of two worldcrises, including the devastation of two world
wars, political and social upheavals, and the losswars, political and social upheavals, and the loss
of a large empire in Indochina, Algeria, and Westof a large empire in Indochina, Algeria, and West
and Equatorial Africaand Equatorial Africa

15. TOURIST ATTRACTIONS OFTOURIST ATTRACTIONS OF
FRANCEFRANCE
• Eiffel TowerEiffel Tower
• DisneylandDisneyland
• Flea MarketFlea Market
• Versailles and its ChateauVersailles and its Chateau
• Grand Theatre - Opera National de BordeauxGrand Theatre - Opera National de Bordeaux

16. Eiffel TowerEiffel Tower
•The Eiffel Tower is the most recognizable landmark in Paris and isThe Eiffel Tower is the most recognizable landmark in Paris and is
known worldwide as a symbol of France. known worldwide as a symbol of France.
•The structure was built from 1887 to 1889 as the entrance arch forThe structure was built from 1887 to 1889 as the entrance arch for
the Exposition Universelle (1889), a World's fair marking thethe Exposition Universelle (1889), a World's fair marking the
centennial celebration of the French revolution. centennial celebration of the French revolution.

17. DisneylandDisneyland
•Disneyland Resort Paris, originally known as Euro Disney, is a themeDisneyland Resort Paris, originally known as Euro Disney, is a theme
park run by Euro Disney SCA, 39% of which is owned by The Waltpark run by Euro Disney SCA, 39% of which is owned by The Walt
Disney Company, in Marne-la-Vallée near ParisDisney Company, in Marne-la-Vallée near Paris
•The park also has its own train station where the TGV (named ThalysThe park also has its own train station where the TGV (named Thalys
when coming from Brussels) stops and its own RER (commuter train)when coming from Brussels) stops and its own RER (commuter train)
station, so when visiting Paris you can hop on the RER and stop rightstation, so when visiting Paris you can hop on the RER and stop right
in the park. in the park.

18. Flea MarketFlea Market
• A flea market or swap meet is a type of bazaar where inexpensive orA flea market or swap meet is a type of bazaar where inexpensive or
secondhand goods are sold or bartered.secondhand goods are sold or bartered.
• The origins of the term are disputed, but some have observed thatThe origins of the term are disputed, but some have observed that
buyers and sellers may be as active as fleas, or that the original peoplebuyers and sellers may be as active as fleas, or that the original people
and goods were infested. According to Word and Phrase Origins, theand goods were infested. According to Word and Phrase Origins, the
term was derived from the "Vallie Market" of Manhattan.term was derived from the "Vallie Market" of Manhattan.

19. Versailles and its ChateauVersailles and its Chateau
•Versailles used to be an unimportant village a few miles west ofVersailles used to be an unimportant village a few miles west of
France until May 6, 1682 when King Louis XIV moved his court toFrance until May 6, 1682 when King Louis XIV moved his court to
the Palace of Versailles there. Versailles is now a very bourgeoisthe Palace of Versailles there. Versailles is now a very bourgeois
suburb of Paris. suburb of Paris.

20. GrandTheatreBordeauxGrandTheatreBordeaux
•Considered by many to be the cultural heart of the city, thisConsidered by many to be the cultural heart of the city, this
elaborately carved opera house surprises the senses with its fineelaborately carved opera house surprises the senses with its fine
architecture and interior design as well as its world-class performancesarchitecture and interior design as well as its world-class performances

22. Travel Documents for Spain and France:Travel Documents for Spain and France:
• A valid passport up to 3 months from the expiry ofA valid passport up to 3 months from the expiry of
the visathe visa
• Schengen VisaSchengen Visa
• No compulsory vaccination and immunizationNo compulsory vaccination and immunization
neededneeded

23. CUSTOM RULES IN ITALY, SPAIN,CUSTOM RULES IN ITALY, SPAIN,
FRANCEFRANCE
• Import Allowance:Import Allowance:
a)a) 200 cigarettes or cigars or 250 grams of tobacco200 cigarettes or cigars or 250 grams of tobacco
b)b) 750ml of spirits (over 22% proof) or 2 liters of fortified750ml of spirits (over 22% proof) or 2 liters of fortified
or sparkling wineor sparkling wine
c)c) 60 grams of perfume60 grams of perfume
d)d) 500 grams of coffee or 200 grams of coffee extracts;500 grams of coffee or 200 grams of coffee extracts;
100 grams of tea or 40 grams of tea extracts100 grams of tea or 40 grams of tea extracts
• Prohibited items:Prohibited items:
Gold objects other than personal jewellery below 500Gold objects other than personal jewellery below 500
grams in weightgrams in weight

24. Why European Countries have lessWhy European Countries have less
Documentation ?Documentation ?
• Three of the Countries which I selected needs onlyThree of the Countries which I selected needs only
less Documents because we are carrying a commonless Documents because we are carrying a common
visa that is called Schengen Visa instead ofvisa that is called Schengen Visa instead of
carrying individual Visa’s for each country.carrying individual Visa’s for each country.
A Schengen visa allows the holder to travel freelyA Schengen visa allows the holder to travel freely
within the Schengen countries for a maximum staywithin the Schengen countries for a maximum stay
up to 90 days in a 6 month period.up to 90 days in a 6 month period.

25. What is Schengen VisaWhat is Schengen Visa ??
• The Schengen Visa has made traveling between its 15 EuropeanThe Schengen Visa has made traveling between its 15 European
member countries much easier and less bureaucratic. Traveling on amember countries much easier and less bureaucratic. Traveling on a
Schengen Visa means that the visa holder can travel to any (or all)Schengen Visa means that the visa holder can travel to any (or all)
member countries using one single visa, thus avoiding the hassle andmember countries using one single visa, thus avoiding the hassle and
expense of obtaining individual visas for each country. This isexpense of obtaining individual visas for each country. This is
particularly beneficial for persons who wish to visit severalparticularly beneficial for persons who wish to visit several
European countries on the same trip. The Schengen visa is a “visitorEuropean countries on the same trip. The Schengen visa is a “visitor
visa”. It is issued to citizens of countries who are required to obtainvisa”. It is issued to citizens of countries who are required to obtain
a visa before entering Europe.a visa before entering Europe.
The purpose of the visit must be leisure, tourism, or business. UponThe purpose of the visit must be leisure, tourism, or business. Upon
the issuance of the visa, the visa holder is allowed to enter allthe issuance of the visa, the visa holder is allowed to enter all
member countries and travel freely throughout the Schengen area.member countries and travel freely throughout the Schengen area.

26. Countries Accepting Schengen VisaCountries Accepting Schengen Visa
• AustriaAustria MaltaMalta
• BelgiumBelgium the Netherlandsthe Netherlands
• The Czech RepublicThe Czech Republic NorwayNorway
• DenmarkDenmark PolandPoland
• EstoniaEstonia PortugalPortugal
• FinlandFinland SlovakiaSlovakia
• FranceFrance SloveniaSlovenia
• GermanyGermany Spain andSpain and
• GreeceGreece SwedenSweden
• HungaryHungary
• ItalyItaly
• IcelandIceland
• LatviaLatvia
• LithuaniaLithuania
•

27. INFLIGHT MEALINFLIGHT MEAL
SERVICESSERVICES

28. Vegetarian Meal(VGML)Vegetarian Meal(VGML)
•Meats, fish, poultry or eggs will be avoided.Meats, fish, poultry or eggs will be avoided.
•Food included will be pure vegetarian in any style likeFood included will be pure vegetarian in any style like
Indian, Chinese, Continental etc.Indian, Chinese, Continental etc.

29. SeafoodSeafood MealMeal
•Seafood is served in the main course.Seafood is served in the main course.
•Meal includes Appetizer , salad , Pan Fried Cod , FreshMeal includes Appetizer , salad , Pan Fried Cod , Fresh
fruit , Bread roll, cheese and biscuitsfruit , Bread roll, cheese and biscuits

30. Child meal (CHML)Child meal (CHML)
•Strong spices, big pieces, gravies etc will be avoided.Strong spices, big pieces, gravies etc will be avoided.
•This will include Bite-sized pieces of food liked by children,This will include Bite-sized pieces of food liked by children,
as they are easy to and digest and also it will nutritionallyas they are easy to and digest and also it will nutritionally
balanced.balanced.

31. Veg-Lacto meal (VLML)Veg-Lacto meal (VLML)
•Meats, fish, poultry or eggs will be avoided.Meats, fish, poultry or eggs will be avoided.
•The meal will include vegetarian meal with diary products inThe meal will include vegetarian meal with diary products in
it.it.

32. INFLIGHT FACILITIESINFLIGHT FACILITIES
OTHER THAN MEALS ARE :OTHER THAN MEALS ARE :

33. How The Itinerary Is Good For The Client ?How The Itinerary Is Good For The Client ?
• The countries which I mentioned are one of the best touristThe countries which I mentioned are one of the best tourist
destinations of the world.destinations of the world.
• The client and his family can enjoy the wide range ofThe client and his family can enjoy the wide range of
cuisine that are provided during the flight.cuisine that are provided during the flight.
• The whole family can learn more about the history andThe whole family can learn more about the history and
visit the historical places of Spain and France.visit the historical places of Spain and France.
• The client can enjoy the different domestic flight exposureThe client can enjoy the different domestic flight exposure
in Spainin Spain
• They can have pleasure and enjoy the places in France.They can have pleasure and enjoy the places in France.

34. DEL -DEL - MADMAD• India to SpainIndia to Spain
• Jet Airways 9W212Jet Airways 9W212
• Airline Code: JAIAirline Code: JAI
• DepartureDeparture:: NewNew
Delhi at 17:45 onDelhi at 17:45 on
09 Oct.09 Oct.
• ArrivalArrival:: Spain,Spain,
Madrid at 20:15 onMadrid at 20:15 on
10 Oct.10 Oct.
• Class:Class: FirstFirst

35. MAD - ORYMAD - ORY• Spain to FranceSpain to France
• Iberia Flight 075Iberia Flight 075
• Airline Code: IBAirline Code: IB
• DepartureDeparture::
Madrid-BarajasMadrid-Barajas
at 11pm on Oct.at 11pm on Oct.
1414
• ArrivalArrival:: France,France,
Paris at 1:30amParis at 1:30am
on Oct. 15on Oct. 15
• Class:Class: FirstFirst

36. ORY - COKORY - COK
• Paris to IndiaParis to India
• Air India flight 098Air India flight 098
• Airline code: AIAirline code: AI
• Departure:Departure:
France, Paris atFrance, Paris at
2am on Oct. 182am on Oct. 18
• Arrival:Arrival: Cochin ,Cochin ,
India at 12pm onIndia at 12pm on
Oct. 18Oct. 18
• Class:Class: FirstFirst

37. • Day 1 – (Oct 10)Day 1 – (Oct 10)
Visit to Toledo by 9am. Sight seeing till afternoon. BackVisit to Toledo by 9am. Sight seeing till afternoon. Back
to hotel by 4pm. Depart to Pamplona in domesticto hotel by 4pm. Depart to Pamplona in domestic
flight by 7pm. Night stay at hotel .flight by 7pm. Night stay at hotel .
• Day 2 – (Oct 11)Day 2 – (Oct 11)
Pamplona visit at 8.30am. Depart to Barcelona inPamplona visit at 8.30am. Depart to Barcelona in
domestic flight by 3pm.Refresh at hotel. Head to Picassodomestic flight by 3pm.Refresh at hotel. Head to Picasso
museum by 5pm.Night stay at Barcelona.museum by 5pm.Night stay at Barcelona.
• Day 3 – (Oct 12)Day 3 – (Oct 12)
Visit to Guell park by 9am.Enjoyment at park tillVisit to Guell park by 9am.Enjoyment at park till
4pm.Depart to Palma in 8pm flight. Night stay at4pm.Depart to Palma in 8pm flight. Night stay at
Palma.Palma.

38. • Day 4 – (Oct 13)Day 4 – (Oct 13)
Visit to Caves of Drach at Mallorca by 8am.Visit to Caves of Drach at Mallorca by 8am.
Utilizing some hours at caves. Back to Madrid inUtilizing some hours at caves. Back to Madrid in
5pm flight from Palma. Depart to France by 11pm.5pm flight from Palma. Depart to France by 11pm.
• Day 5 – (Oct 14)Day 5 – (Oct 14)
Arrival at Paris by 1.30am.Our representative, Mr.Arrival at Paris by 1.30am.Our representative, Mr.
Richard will guide in France. Refresh and nightRichard will guide in France. Refresh and night
stay atstay at Le Méridien EtoileLe Méridien Etoile. Disney land visit at. Disney land visit at
9am. Fly to Bordeaux by 8pm.9am. Fly to Bordeaux by 8pm.
• Day 6 – (Oct 15)Day 6 – (Oct 15)
Grand theatre visit by 9.30am and shopping. Fly toGrand theatre visit by 9.30am and shopping. Fly to
Paris by 6pm. Night stay in Paris.Paris by 6pm. Night stay in Paris.

39. • Day 7 – (Oct 15)Day 7 – (Oct 15)
Visit to Eiffel tower by 10am. Shopping at Flea marketVisit to Eiffel tower by 10am. Shopping at Flea market
and sight seeing at Paris.and sight seeing at Paris.
• Day 8 – (Oct 16)Day 8 – (Oct 16)
Versailles Palace visit by 10am. By evening 6pm, checkingVersailles Palace visit by 10am. By evening 6pm, checking
out the hotel and moving to airport.out the hotel and moving to airport.
• Day 9 – (Oct 17)Day 9 – (Oct 17)
Depart to India by 2am. Arrival at India by 12pm.Depart to India by 2am. Arrival at India by 12pm.

40. Why my package is better than somebody else ?Why my package is better than somebody else ?
• The tour spot offered is not so commonThe tour spot offered is not so common
• We have designed the package purely depending on personalWe have designed the package purely depending on personal
interest of the client.interest of the client.
• Another thing, that we have given priority to your safetyAnother thing, that we have given priority to your safety
and security. We have selected the countries keeping theand security. We have selected the countries keeping the
political condition prevailing there in mind. So we makepolitical condition prevailing there in mind. So we make
sure that you and your family is safe.sure that you and your family is safe.
• And we make sure that you get the best service through outAnd we make sure that you get the best service through out
your journey and you have a pleasant holiday.your journey and you have a pleasant holiday.

41. WHAT IS IATA ?WHAT IS IATA ?
 IATA is an international organization for Air TransportIATA is an international organization for Air Transport
Association.Association.
 It was founded by the airlines in April 1945 in Havana, Cuba.It was founded by the airlines in April 1945 in Havana, Cuba.
 The main objective of the organization are to promote safe,The main objective of the organization are to promote safe,
reliable, secure travel and to assist airline companies to achievereliable, secure travel and to assist airline companies to achieve
lawful competition and uniformity in prices.lawful competition and uniformity in prices.

42. Activities Of IATAActivities Of IATA
• Promote the global harmonization of aircraftPromote the global harmonization of aircraft
equipmentequipment
• Reduce concerns for environmental emissionsReduce concerns for environmental emissions
• Develop plan to address future airline training andDevelop plan to address future airline training and
qualification requirementsqualification requirements
• IATA offers a suite of financial services to theIATA offers a suite of financial services to the
airline industry and associated partners to helpairline industry and associated partners to help
them contain costs, improve their cash flow andthem contain costs, improve their cash flow and
maximise revenues.maximise revenues.

43. WHAT IS UFTAA ?WHAT IS UFTAA ?
 The United Federation of Travel Agents’ AssociationsThe United Federation of Travel Agents’ Associations
(UFTAA) originate from the Universal Federation of Travel(UFTAA) originate from the Universal Federation of Travel
Agents’ Associations created in Rome, Italy, on NovemberAgents’ Associations created in Rome, Italy, on November
22nd, 1966. UFTAA was originally founded as a result of a22nd, 1966. UFTAA was originally founded as a result of a
merger of two large world organizations, IFTA andmerger of two large world organizations, IFTA and
UOTAA, recognizing the need to unify travel agencies andUOTAA, recognizing the need to unify travel agencies and
tour-operators into one international federation.tour-operators into one international federation.

44. Activities Of UFTAAActivities Of UFTAA
• To unite and consolidate the Federations of TravelTo unite and consolidate the Federations of Travel
Agents National AssociationsAgents National Associations
• To represent the travel agents’ activities beforeTo represent the travel agents’ activities before
various world-wide bodies, governmentalvarious world-wide bodies, governmental
authorities and suppliersauthorities and suppliers
• UFTAA encourages the preparations andUFTAA encourages the preparations and
publications of legal, economical and socialpublications of legal, economical and social
surveys in connection with the travel agency.surveys in connection with the travel agency.

45. WHAT IS PATA ?WHAT IS PATA ?
 The Pacific Asia Travel Association (PATA) is aThe Pacific Asia Travel Association (PATA) is a
membership association acting as a catalyst for themembership association acting as a catalyst for the
responsible development of the Asia Pacific travel andresponsible development of the Asia Pacific travel and
tourism industry. In partnership with PATA’s private andtourism industry. In partnership with PATA’s private and
public sector members, we enhance the sustainable growth,public sector members, we enhance the sustainable growth,
value and quality of travel and tourism to, from andvalue and quality of travel and tourism to, from and
within the region.within the region.

46. Activities Of PATAActivities Of PATA
• PATA promotes developing and facilitating travelPATA promotes developing and facilitating travel
within the Pacific area region and the South-Eastwithin the Pacific area region and the South-East
Asia region including India.Asia region including India.
• It provides the meeting point for all the peopleIt provides the meeting point for all the people
involved in the travel trade and all the activitiesinvolved in the travel trade and all the activities
related to it from a large number of countries.related to it from a large number of countries.
• It provides up to date information on the field ofIt provides up to date information on the field of
tourism and the practical and theoretical experiencetourism and the practical and theoretical experience
in the field of tourism.in the field of tourism.

47. WHAT IS ICAO ?WHAT IS ICAO ?
The International Civil Aviation Organization (ICAO), anThe International Civil Aviation Organization (ICAO), an
agency of the United Nations, created as a permanent body onagency of the United Nations, created as a permanent body on
April 4,1947 for codifying the principles and techniques ofApril 4,1947 for codifying the principles and techniques of
international air navigation and fosters the planning andinternational air navigation and fosters the planning and
development of international air transport to ensure safe anddevelopment of international air transport to ensure safe and
orderly growth.orderly growth.
Its headquarters are located in the Quartier International ofIts headquarters are located in the Quartier International of
Montreal, Canada.Montreal, Canada.
The ICAO is composed of 185 member nationsThe ICAO is composed of 185 member nations

48. The ICAO Council adopts standards andThe ICAO Council adopts standards and
recommended practices concerning air navigation,recommended practices concerning air navigation,
prevention of unlawful interference, and facilitationprevention of unlawful interference, and facilitation
of border-crossing procedures for international civilof border-crossing procedures for international civil
aviation.aviation.

49. Activities Of ICAOActivities Of ICAO
• Ensure the safe and orderly growth toEnsure the safe and orderly growth to
international civil aviation throughout the world.international civil aviation throughout the world.
• Encourage the arts of the aircraft design andEncourage the arts of the aircraft design and
operation for the peaceful purposes.operation for the peaceful purposes.
• Encourage the development of the railways,Encourage the development of the railways,
airports and navigation facilities for ICAOairports and navigation facilities for ICAO
• Meets the needs of the people of the world forMeets the needs of the people of the world for
safety regular efficient, economical air transport.safety regular efficient, economical air transport.

50. WHAT IS CHICAGO CONVENTION ?WHAT IS CHICAGO CONVENTION ?
In the year 1944 The Chicago Convention onIn the year 1944 The Chicago Convention on
International Civil Aviations developed.International Civil Aviations developed.
The Convention on International Civil Aviation, alsoThe Convention on International Civil Aviation, also
known as the Chicago Convention, established by theknown as the Chicago Convention, established by the
International Civil Aviation Organization (ICAO), aInternational Civil Aviation Organization (ICAO), a
specialized agency of the United Nations charged withspecialized agency of the United Nations charged with
coordinating and regulating international air travel.coordinating and regulating international air travel.
The Convention establishes rules of airspace, aircraftThe Convention establishes rules of airspace, aircraft
registration and safety, and details the rights of theregistration and safety, and details the rights of the
signatories in relation to air travel. The Convention alsosignatories in relation to air travel. The Convention also
exempts air fuels from tax.exempts air fuels from tax.

51. Activities Of Chicago ConventionActivities Of Chicago Convention
• It governs relations between states on technical asIt governs relations between states on technical as
well as commercial subjects connecting ICAO.well as commercial subjects connecting ICAO.
• They govern the air services, customs, Facilitation,They govern the air services, customs, Facilitation,
Documentation, Technical assistances etc..Documentation, Technical assistances etc..

52. WHAT IS WARSAW CONVENTION ?WHAT IS WARSAW CONVENTION ?
 The principal purpose of the Warsaw Convention is toThe principal purpose of the Warsaw Convention is to
determine the liability of air carriers in the case of andetermine the liability of air carriers in the case of an
accident, both in regards to passengers and also baggage andaccident, both in regards to passengers and also baggage and
cargo.cargo.
 Originally signed in 1929 in Warsaw (hence the name), itOriginally signed in 1929 in Warsaw (hence the name), it
was amended in 1955 at The Hague and in 1975 inwas amended in 1955 at The Hague and in 1975 in
Montreal. United States courts have held that, at least forMontreal. United States courts have held that, at least for
some purposes, the Warsaw Convention is a differentsome purposes, the Warsaw Convention is a different
instrument from the Warsaw Convention as Amended byinstrument from the Warsaw Convention as Amended by
the Hague Protocol.the Hague Protocol.

53. Activities Of Warsaw ConventionActivities Of Warsaw Convention
• It deals with claimants which includes theIt deals with claimants which includes the
liability of airlines death or injury to passengersliability of airlines death or injury to passengers
and for loss, damage or delay to baggage and cargoand for loss, damage or delay to baggage and cargo
in most international travel.in most international travel.

54. How IATA & UFTAA Play An ImportantHow IATA & UFTAA Play An Important
Role In Travel IndustryRole In Travel Industry ??
 International Air Transport AssociationInternational Air Transport Association
(IATA).(IATA).
 Universal Federation of Travel Agent’sUniversal Federation of Travel Agent’s
Association (UFTAA).Association (UFTAA).

55. International Air Transport AssociationInternational Air Transport Association
(IATA)(IATA)
• Air transport is one of the most dynamic industriesAir transport is one of the most dynamic industries
in the world. The International Air Transportin the world. The International Air Transport
Association (IATA) is its global tradeAssociation (IATA) is its global trade
organization.organization.
• Over 60 years, IATA has developed the commercialOver 60 years, IATA has developed the commercial
standards that built a global industry. Today,standards that built a global industry. Today,
IATA’s mission is to represent, lead and serve theIATA’s mission is to represent, lead and serve the
airline industry. Its members comprise some 230airline industry. Its members comprise some 230
airlines - the world’s leading passenger and cargoairlines - the world’s leading passenger and cargo
airlines among them - representing 93 percent ofairlines among them - representing 93 percent of
scheduled international air traffic.scheduled international air traffic.

56. IATA’s aim is to help airlines help themselves byIATA’s aim is to help airlines help themselves by
simplifying processes and increasing passengersimplifying processes and increasing passenger
convenience while reducing costs and improvingconvenience while reducing costs and improving
efficiency. The groundbreaking Simplifying theefficiency. The groundbreaking Simplifying the
Business initiative is crucial in this area. Moreover,Business initiative is crucial in this area. Moreover,
safety is IATA’s number one priority, and IATA’ssafety is IATA’s number one priority, and IATA’s
goal is to continually improve safety standards,goal is to continually improve safety standards,
notably through IATA’s Operational Safety Auditnotably through IATA’s Operational Safety Audit
(IOSA). Another main concern is to minimize the(IOSA). Another main concern is to minimize the
impact of air transport on environmentimpact of air transport on environment

57. Universal Federation of TravelUniversal Federation of Travel
Agent’s AssociationAgent’s Association
(UFTAA)(UFTAA)
The United Federation of Travel Agents’ AssociationsThe United Federation of Travel Agents’ Associations
(UFTAA) emanates from the Universal Federation of(UFTAA) emanates from the Universal Federation of
Travel Agents’ Associations created in Rome, Italy, onTravel Agents’ Associations created in Rome, Italy, on
November 22nd, 1966. UFTAA was originally founded as aNovember 22nd, 1966. UFTAA was originally founded as a
result of a merger of two large world organizations, FIAVresult of a merger of two large world organizations, FIAV
and UOTAA, recognizing the need to unify travel agenciesand UOTAA, recognizing the need to unify travel agencies
and tour-operators into one international federation.and tour-operators into one international federation.

58. • UFTAA’s mission is to be an international forum whereUFTAA’s mission is to be an international forum where
matters affecting the world travel industry are addressed,matters affecting the world travel industry are addressed,
representing and defending the interests of incoming andrepresenting and defending the interests of incoming and
outgoing tour operators, travel and tourism agencies beforeoutgoing tour operators, travel and tourism agencies before
the governmental bodies, suppliers and other entities ofthe governmental bodies, suppliers and other entities of
international scope. It also aims at strengthening itsinternational scope. It also aims at strengthening its
members’ image and enhance the world travel and tourismmembers’ image and enhance the world travel and tourism
industry and a sustainable tourism.industry and a sustainable tourism.
- To comply with its mission, the Confederation develops the- To comply with its mission, the Confederation develops the
following functions :following functions :
- To unite and consolidate the Federations of Travel Agents’- To unite and consolidate the Federations of Travel Agents’
National Associations and to globally enhance the interestsNational Associations and to globally enhance the interests
of their members ;of their members ;
- To represent the travel agents’ activities before various- To represent the travel agents’ activities before various
world-wide bodies, governmental authorities and suppliers ;world-wide bodies, governmental authorities and suppliers ;

59. - To work towards the adoption of measures that will ease- To work towards the adoption of measures that will ease
travel for the consumer and to offer services to its membertravel for the consumer and to offer services to its member
federations ;federations ;
- To be an investigation and information centre supporting the- To be an investigation and information centre supporting the
member Federations’ work and to offer information formember Federations’ work and to offer information for
technological development ;technological development ;
- To offer, as a voluntary mechanism, an arbitration service- To offer, as a voluntary mechanism, an arbitration service
which assists in solving conflicts resulting from commercialwhich assists in solving conflicts resulting from commercial
relations for which amicable settlement cannot be reached ;relations for which amicable settlement cannot be reached ;
- To organize a world congress of travel agents and other- To organize a world congress of travel agents and other
meetings necessary to the exchange and transmission ofmeetings necessary to the exchange and transmission of
knowledge.knowledge.

60. WhyWhy IATAIATA Is Considered As One Of TheIs Considered As One Of The
Best Organizations?Best Organizations?
• IATA is an acronym for International Air TransportationIATA is an acronym for International Air Transportation
Association, and is an organization which is self owned.Association, and is an organization which is self owned.
• IATA identifies and develops operational solutions for allIATA identifies and develops operational solutions for all
areas affecting aircrafts and airlines, either on ground or inareas affecting aircrafts and airlines, either on ground or in
flight.flight.
Key Features of IATA’s are as follows :Key Features of IATA’s are as follows :
Promote the global harmonization of aircraft equipment.Promote the global harmonization of aircraft equipment.
Identify and mitigate priority operational cost issues.Identify and mitigate priority operational cost issues.
Identify reduction opportunities in fuel consumption.Identify reduction opportunities in fuel consumption.
Reduce concerns for environmental emissions.Reduce concerns for environmental emissions.

61. BENEFITS INVOLVED IN IATABENEFITS INVOLVED IN IATA
• ForFor consumersconsumers, IATA simplifies the travel and shipping processes,, IATA simplifies the travel and shipping processes,
while keeping costs down. Passengers can make one telephone call towhile keeping costs down. Passengers can make one telephone call to
reserve a ticket, pay in one currency and then use the ticket onreserve a ticket, pay in one currency and then use the ticket on
several airlines in several countries.several airlines in several countries.
• IATA allowsIATA allows airlinesairlines to operate safely, securely, efficiently andto operate safely, securely, efficiently and
economically under clearly defined rules.economically under clearly defined rules.
• IATA serves as an intermediary between airlines andIATA serves as an intermediary between airlines and passengerpassenger asas
well aswell as cargo agentscargo agents via neutrally applied agency servicevia neutrally applied agency service
standards and centralized financial systems.standards and centralized financial systems.
• A large network ofA large network of industry suppliersindustry suppliers andand service providersservice providers
gathered by IATA provides solid expertise to airlines in a variety ofgathered by IATA provides solid expertise to airlines in a variety of
industry solutions. industry solutions.
• ForFor governments,governments, IATA seeks to ensure they are well informedIATA seeks to ensure they are well informed
about the complexities of the aviation industry to ensure better, long-about the complexities of the aviation industry to ensure better, long-
term decisionsterm decisions

63. FREEDOMS OF AIRFREEDOMS OF AIR
First FreedomFirst Freedom - The right to fly and- The right to fly and
carry traffic over the territory ofcarry traffic over the territory of
another partner to the agreementanother partner to the agreement
without landing. Almost allwithout landing. Almost all
countries are partners to thecountries are partners to the
Convention but some haveConvention but some have
observed this freedom better thanobserved this freedom better than
others. When the Korean airlinerothers. When the Korean airliner
lost its way over Soviet air spacelost its way over Soviet air space
a few year ago and was shota few year ago and was shot
down, the Soviet Union (amongdown, the Soviet Union (among
other offenses!) violated this Firstother offenses!) violated this First
Freedom.Freedom.
Second Freedom –Second Freedom –
The right to land in thoseThe right to land in those
countries for technical reasonscountries for technical reasons
such as refueling withoutsuch as refueling without
boarding or deplaning passengers.boarding or deplaning passengers.

64. • Third FreedomThird Freedom - The- The
right of an airline fromright of an airline from
one country to land in aone country to land in a
different country anddifferent country and
deplane passengersdeplane passengers
coming from thecoming from the
airline’s own country.airline’s own country.
• Fourth FreedomFourth Freedom - The- The
right of an airline fromright of an airline from
one country to land in aone country to land in a
different country anddifferent country and
board passengersboard passengers
traveling to the airline’straveling to the airline’s
own country.own country.

65. • Fifth FreedomFifth Freedom - This freedom is- This freedom is
also sometimes referred to asalso sometimes referred to as
''beyond rightsbeyond rights'. It is the right of'. It is the right of
an airline from one country toan airline from one country to
land in a second country, to thenland in a second country, to then
pick up passengers and fly on to apick up passengers and fly on to a
third country where thethird country where the
passengers then deplane. Anpassengers then deplane. An
example would be a flight byexample would be a flight by
American Airlines from the US toAmerican Airlines from the US to
England that is going on toEngland that is going on to
France. Traffic could be pickedFrance. Traffic could be picked
up in England and taken toup in England and taken to
France.France.
• Sixth FreedomSixth Freedom - The right to carry- The right to carry
traffic from one state through thetraffic from one state through the
home country to a third state.home country to a third state.
Example: traffic from EnglandExample: traffic from England
coming to the US on a US airlinecoming to the US on a US airline
and then going on to Canada on theand then going on to Canada on the
same airline.same airline.

66. CONCLUSIONCONCLUSION
• After doing “TRAVEL” in the form of anAfter doing “TRAVEL” in the form of an
assignment I learned more the tourism and theassignment I learned more the tourism and the
rules and regulations while traveling from onerules and regulations while traveling from one
country to other.country to other.

67. DECLARATIONDECLARATION
• I hereby declare that the assignment “TRAVEL”I hereby declare that the assignment “TRAVEL”
is done according to the best of my knowledge .is done according to the best of my knowledge .

68. THANKTHANK YOUYOU