This document provides a suggested template for an online survey about EBSCO databases, asking end-users about their search experiences and the usefulness of results. The survey questions ask about the type of information searched for, the helpfulness of results, ease of use of the EBSCOhost platform, how the information compares to internet search engines, whether they would recommend EBSCO databases to others, and suggestions for librarian education.

1. EBSCO Online Database Survey
Looking for feedback from end-users? Here’s a suggested template. Feel free to edit or add questions
specific to your institution.
1. What type of information were you searching for?
2. Were the results returned from the EBSCO databases helpful and appropriate for your needs?
Yes No
Comments?
3. On a scale of 1 (difficult) to 5 (easy), how easy was searching when using the EBSCOhost?
1 2 3 4 5
Comments?
4. On a scale of 1 (worse) to 5 (better), was the information found in the EBSCO databases better/more specific than
what you could find using internet search engines?
1 2 3 4 5
Comments?
5. Would you recommend the use of EBSCO online databases to others?
Yes No
Comments?
6. Do you have any suggestions for the librarian to help educate people about these resources/databases?