Santu Mandal is currently working as an OMCR Engineer at Dishnet Wireless Limited since April 2016. He has over 2 years of experience in roles involving configuration management, fault management, alarm monitoring, network monitoring, and complaint resolution. Previously he worked as a TSG Engineer for Bharti Airtel from June 2015 to April 2016 where he was involved in troubleshooting voice and data calls, MNP and LRN issues, and digit analysis. He also has experience designing and manufacturing panel instruments and accessories from September 2014 to June 2015. Santu holds a B.Tech in Electrical and Electronics Engineering and is proficient in English, Hindi, Bengali, and computer skills like Windows and MS Office.

1. SANTU MANDAL
C/o:Bijoy Mandal, Lapuria Danga Para, Garhbeta, Paschim Medinipur, West Bengal – 721127.
: +919046953796/9804199340; : santumandal650@gmail.com,
PPRREESSEENNTTLLYY WWOORRKKIINNGG AATT NNOOCC –– TTEELLEECCOOMM
2years 1 month of experience in deliveringoptimal results & business valuein high-growth environments.
Ability to work in a wide variety of environments, both teams oriented and independently, Time management and
organizational skills.
DISHNET WIRELESS LIMITED since April/ 26
2016
Payroll of Adecco India Private Limited
OMCR Engineer,
 Configuration Management & Fault Management.
 Alarm monitoring of Nokia MSS, Nokia MGWs & escalation & troubleshooting including Power alarms.
 Complain Resolution.
 Monitoring of network KPIs daily basis, Network Utilization, Call failure etc.
NOKIA SIEMENS NETWORKS PVT LTD from Jun/ 2015
To April/2016
Payroll of Blue Ocean Personnel & Allied Service Private Limited
TSG Engineer Bharti Airtel Project (Managed Service)
Involving in troubleshooting Voice calls, Data calls.
MNP LRN related issue.
Digit analysis in MSS.
Different types of Complain handling.
Work with different portal like ICRM, ECMS, PACS Supervisor & PACS Agent .
Well known about basic parameters check in HLR and VLR.
ADVANCE CONCEPTS from Sep/ 2014
To Jun/2015
Engaged in designing & manufacturing of Panel Instruments & Accessories
and Sequence Timer/ Controllers.
Implementation of weighing applications products (such as conveyer belt weigher, pay-
load batch weigher, concrete batch mix controller).
Implementation & manufacturing of Panel instruments (like alarm annunciator, 8-
channel temperature scanner, Auto/manual selector switch, Programmable flow & level -
indicator, Programmable characteristic ratio controller, Counter/totalizer).
Communication with field instrument from the control unit in the plant

2. AACCAADDEEMMIIAA
B.Tech, Electrical & Electronics Engg 2014
Camellia Institute of Technology, 79.40%
XII 2010
Garhbeta High School(WBCHSE); 70%
X 2008
Garhbeta High School (WBBSE), 81%
Computer Skills
WINDOWS XP, 7 / 8, C, MS OFFICE.
Subject of interest
Basic Electronics
Electronics communication
Microcontroller 8051
Date of Birth: 06-02-1993
Languages Known: English, Hindi and Bengali