3 different flavours of building chatbots with Microsoft

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Slides connected to my session at the Tech Train in Mechelen. Session discussing 3 different ways of building chatbots with Microsoft

Technology

Building chat bots with Microsoft
3 different flavors
Sammy Deprez

• Husband, Father of 2
• Partner at
• Core Member at
• Passionate about #Data and #AI
• Belgian
organizer
• “AI Talk” Host
Hi There!

• What are chat bots
• Bot Framework SDK
• Bot Framework Composer
• Power Virtual Agent
• Tools
• Qna Maker
• LUIS
• Voice
• Pricing

An app
• Different
• Input
What are bots?

An app
• Different
• Input
• UX
What are bots?

Bot Framework SDK
The Bot Framework SDK v4, part of the Bot Framework, provides the
most comprehensive experience for building conversation
applications. With the Bot Framework SDK, developers can easily
model and build sophisticated conversation using their favorite
programming languages. With the Bot Framework SDK, you can build
bots that converse free-form or your bot can also have more guided
interactions where it provides the user choices or possible actions.
The conversation can use simple text or more complex rich cards
that contain text, images, and action buttons. You can add natural
language interactions and questions and answers, which let your
users interact with your bots in a natural way.

• Open Source
• 4th of March 206
• 2.310 commits , 155 contributors
• 124 releases
• Programming Languages
• C#
• Java (preview)
• JavaScript
• Python
Bot Framework SDK

• Microsoft Teams (A)
• Skype (A)
• Exchange (A)
• Direct Line (A)
• Web Chat (A)
• Cortana (A)
• Facebook (A)
• Slack (A)
• Kik (A)
• Telegram (A)
• Line (A)
• GroupMe (A)
• Twilio (SMS) (A)
• WhatsApp (via Twilio)
• Alexa
• Google Home
• Google Hangouts
• WebEx
• Console
Channels & Adapters

SDK +
• A visual editing canvas for conversation flows
• In context editing for language understanding (NLU)
• Tools to train, test and manage language understanding (NLU) and QnA
components
• Language generation and templating system
• A ready-to-use bot runtime executable

• Power to the business
• Natural Conversations
• Take Action
1-2-3

What company of “Elon Musk” makes
flamethrowers

• No Code
• Automatic Extraction
• Multi Turn Conversations
• Active Learning
• Scaling
• Supports +50 languages
• Dutch included ;)
QnA Maker

Language Understanding
I want to book a flight INTENT
I want to book a flight tomorrow to SEA INTENT + MULTIPLE ENTITIES
I want to book a flight to JFK INTENT + ENTITY
I want to book a flight from BRU to JFK INTENT + ENTITY (ROLES)

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3 different flavours of building chatbots with Microsoft

1. Building chat bots with Microsoft 3 different flavors Sammy Deprez

2. • Husband, Father of 2 • Partner at • Core Member at • Passionate about #Data and #AI • Belgian organizer • “AI Talk” Host Hi There!

3. • What are chat bots • Bot Framework SDK • Bot Framework Composer • Power Virtual Agent • Tools • Qna Maker • LUIS • Voice • Pricing

4. A Chatbot

5. An app What are bots?

6. An app • Different • Input What are bots?

7. An app • Different • Input • UX What are bots?

8. Nothing new

9. Bot Framework SDK

10. Bot Framework SDK The Bot Framework SDK v4, part of the Bot Framework, provides the most comprehensive experience for building conversation applications. With the Bot Framework SDK, developers can easily model and build sophisticated conversation using their favorite programming languages. With the Bot Framework SDK, you can build bots that converse free-form or your bot can also have more guided interactions where it provides the user choices or possible actions. The conversation can use simple text or more complex rich cards that contain text, images, and action buttons. You can add natural language interactions and questions and answers, which let your users interact with your bots in a natural way.

11. • Open Source • 4th of March 206 • 2.310 commits , 155 contributors • 124 releases • Programming Languages • C# • Java (preview) • JavaScript • Python Bot Framework SDK

12. • Microsoft Teams (A) • Skype (A) • Exchange (A) • Direct Line (A) • Web Chat (A) • Cortana (A) • Facebook (A) • Slack (A) • Kik (A) • Telegram (A) • Line (A) • GroupMe (A) • Twilio (SMS) (A) • WhatsApp (via Twilio) • Alexa • Google Home • Google Hangouts • WebEx • Console Channels & Adapters

13. Coding…..

14. Bot Framework Composer [PREVIEW]

15. SDK + • A visual editing canvas for conversation flows • In context editing for language understanding (NLU) • Tools to train, test and manage language understanding (NLU) and QnA components • Language generation and templating system • A ready-to-use bot runtime executable

16.

17. Power Virtual Agent

18. • Power to the business • Natural Conversations • Take Action 1-2-3

19. Monitoring

20. Tool - QnA Maker

21. What company of “Elon Musk” makes flamethrowers

22.

23. • No Code • Automatic Extraction • Multi Turn Conversations • Active Learning • Scaling • Supports +50 languages • Dutch included ;) QnA Maker

24. Tool - LUIS

25. Language Understanding I want to book a flight INTENT I want to book a flight tomorrow to SEA INTENT + MULTIPLE ENTITIES I want to book a flight to JFK INTENT + ENTITY I want to book a flight from BRU to JFK INTENT + ENTITY (ROLES)

26. Tool – Voice Enabling

27. Let’s get …. practical

28. Let’s talk money!

29. Questions? Now or @sammydeprez

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