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A 21st Century Lunch Bell
Based on Cognitive Services,
Azure IoT and Office365
Thomas Gölles | @thomyg
Stephan Bisser | @cloudguy_pro
SharePoint Saturday Belgium 2018
#SPSBE
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SharePoint Saturday Belgium 2018 A 21st century lunch bell

  • 1. A 21st Century Lunch Bell Based on Cognitive Services, Azure IoT and Office365 Thomas Gölles | @thomyg Stephan Bisser | @cloudguy_pro SharePoint Saturday Belgium 2018 #SPSBE
  • 5. currently best developer or admin that Stephan, Thomy 2018
  • 7. http://bit.ly/LEARN_TO_BOT Thomas Gölles Microsoft MVP (O365) https://thomy.tech @thomyg Head of Modern Workplace Solutions Graz, Austria Stephan Bisser Microsoft MVP (AI) https://www.cloudguy.pro @cloudguy_pro #AskCloudguy Graz, Austria
  • 8. Agenda 1 Background 2 “Business Problem” 3 Architecture Design 4 AI 101 5 Tech geek out aka „Demo“
  • 10. Our Office in Graz, Austria
  • 11. This was Thomy‘s view before he switched rooms
  • 12. Lunchtime at our office (around 10:45)
  • 14. This is Thomy‘s view after he switched rooms (now)
  • 15. How can Thomy solve that problem?
  • 16. Possible solutions • Create a recurrent event in Outlook • “Ping” a colleague everyday • Stand up and have a look • Use technology to solve the problem
  • 17. As a geek you have to do something awesome
  • 18. MOCADESYMO was born • Penny: Well, you know, it’s the Cheesecake Factory. People order cheesecake, and I bring it to them. • Leonard: So, you sort of act as a Carbohydrate Delivery System. • Penny: Yeah, call it whatever you want, I get minimum wage. Mobile Monitor
  • 20. Hi, I‘m MOCADESYMO – your 21st century lunchbell
  • 23. Raspberry Pi + camera module
  • 24. Parts
  • 27. 1. Raspberry PI camera takes photo of food truck, after it has arrived 2. Raspberry PI uploads the taken image into an Azure Blob Storage 3. Raspberry PI triggers an Azure Function after the image has been uploaded successfully 4. Azure Function calls the Custom Vision API in order to check wether the food truck is present or not 5. If Custom Vision API responds with a high probability that the truck has arrived, the Azure Function sends a notification to Teams 6. Users can ask the Lunchbell Bot in Teams wether the food truck has arrived or not or if it is still present 7. Azure Bot Service checks the entries in an Azure Table Storage where the arrival and departure time is stored
  • 29. The future: Conversations • Natural language between people and technology • Conversational canvas • Bots and agents 2000s: Mobile • Social • User download apps from App Stores 1990s: Internet • Search • User “visits” websites 1980s: PC • Desktop The evolution of computers and IT 1989 SQL Server 2001 SharePoint1993 Exchange 2010 Azure
  • 30. Conversational AI Conversational AI is a subfield of artificial intelligence focused on producing natural and seamless conversations between humans and computers • A new user interface paradigm • Exposes software services through conversational interface • In apps, browser and on IoT devices • Pro-active capabilities (Virtual Assistant etc.) • Bots
  • 31. Bots 101 “a computer program designed to have a conversation with a human being, especially over the internet” * * https://dictionary.cambridge.org/dictionary/english/chatbot
  • 32. Bots 101 • It’s one thing: it’s an app that performs an automated task • It solves the user’s needs in the quickest/easiest way compared to any other option... like an app, or a website
  • 33. Bots 101 { Your Code } REST Endpoint
  • 34. Microsoft Conversational AI Landscape Users Direct Line Mail Bing kik Facebook Messenger Web Chat 3rd Party 3rd Slack GroupMe CortanaMicrosoft Teams Telegram Twilio (SMS) SkypeOffice 365 Channels Conversational AI Platform Functions BotWeb App Bot Bot Channels Registration Bot Service Types Bot Builder SDKs C# .NET SDK Java SDK*JavaScript SDK Python SDK* Cognitive ServicesVision Speech Search Language Knowledge Patterns & ConceptsRecognizers CardsMiddlewareState Dialogs HostingMicrosoft Azure On-premises Other Cloud Service Providers * still in preview
  • 35. Conversational AI Azure Bot Service + Cognitive Services AI Capabilities Bot Features: Personality Dialogs Language Model Language Understanding Speech Vision QnA Knowledge Sources Knowledgebases Data Sources General Knowledge Devices Channels Type Speak Tap User Input Adaptive Cards Azure Bot Services LOB Apps Enterprise stores
  • 36. The Lifecycle of your Project Comprehensive framework for the lifecycle of your project Author Dialogs Design Cards Visualize Bot Builder SDK Cognitive Services Getting Started Templates Emulator​ Application Insights Conversation Transcripts DevOps Tools Azure BYO Web Host WebChat Cortana Skype, FB + Custom (DirectLine) Application Insights LUIS Suggestions Plan Build Test Publish Connect Evaluate
  • 37. Modelling your conversation Flexibility Effort to implement Dialogs FormFlow QnA Bespoke FAQs, command & control Data capture, “Web forms” scenarios Multi layered conversations Roll your own state management etc.
  • 38. Conversational mechanisms • Text, with optional media attachments • Traditional chat, can contain media attachments (e.g., image, video, audio, file) • Input prompts • Suggested actions: Buttons, numbered items in a list, etc. • Rich cards, rendered as a list or carousel • Images, buttons, audio, animations, video, user sign-in, etc. • Hero | Audio | Animation | Thumbnail | Receipt | Sign In | Video | Adaptive | Purchase • Speech • Text-based chat using Speech Recognition & Synthesis (TTS)
  • 39. Continuous Improvement • Instrumentation provided by App Insights; added by default in Bot Service • Extend instrumentation through AI SDK • If you are not building bots that will actually be used, then you are not building bots
  • 41. Custom Vision Service • Build a custom image classifier in 10 minutes or less • Diversity of images is key: angles, lighting, backgrounds • Handles tuning model for edge cases (like misses)
  • 42. Custom Vision Service Normal State98,53 % True100 % True99,9 % True
  • 43. Language Understanding [ $LunchBell.Object ] [ $LunchBell.Operation ] „Has the food truck arrived?“ www.luis.ai „Has the food truck arrived?“ Intent = CheckArrivalState
  • 48. Demo
  • 51. SharePoint Saturday Belgium 2018 #SPSBE and checkout http://bit.ly/LEARN_TO_BOT

Editor's Notes

  1. Todays goal is to show a fun and engaging way to learn Azure, Office365 and AI
  2. SBI
  3.  LU converts from the words in a sentence into a machine-readable meaning representation, typically indicating the intent of the sentence and any present entities