20. Summary
Amazon enters the bookstore marketplace
After starting success, Amazon soon
diversifies and expands into newer segments
and newer markets
Amazon’s customer centric approach
Amazon’s investment in newer technology
Amazon’s successful reinvention of itself
time and again
21. Disclaimer
Created by Sameer Kumar Singh, BITS Pilani, as a part of
marketing internship under Prof. Sameer Mathur, IIM
Lucknow