1. SAMANTHA BATTY
6052 Walnut View Drive, Kearns, UT 84118 ♦ C: (801) 755-8033 ♦ s_webster13@hotmail.com
_______________________________ PROFESSIONAL SUMMARY _______________________________
To obtain a position within a growing company that helps me utilize and develop my skills, while offering
opportunities to advance my career.
________________________________________ SKILLS ________________________________________
Word, Excel, SalesForce, Data Entry PowerPoint, Lync, Window and Mac operating system, Customer Service, Fast
learner, Skilled multi-tasker
____________________________________ WORK HISTORY ____________________________________
Technical Services Specialist at School Improvement Network
November 2011- September 2016
Worked with sales and clients to service and maintain accounts by setting up licenses to products, scheduling onsite
trainings, holding over the phone product trainings, resolving technical support issues, and more.
Technical Support at School Improvement Network
2013-2014
Managed client accounts and provided customer service and technical support.
Setup Specialist at School Improvement Network
2011-2013
Worked with clients and sales to setup all licenses for all products, and updated licenses as needed.
Shift Leader at Culvers in Midvale, UT
2010-2011
Cross-trained and coordinated scheduling with team members to ensure seamless service. Verified that food products
met all standards for quality and quantity. Prepared foods according to customer instructions following approved
procedures. Handled questions, concerns and complaints.
Crew Lead for Salt Lake County Office in Midvale, UT
2006-2010
Assisted in sanitation and appropriate packaging of containers for the cities within the county. Helped resolve
customer issues and other customer service related needs.
____________________________________EDUCATION ______________________________________
Candidate for Associate of Science: Criminal Justice
Salt Lake Community College, Taylorsville, UT
High School Diploma
St. Francis Senior High School, St. Francis, MN
REFERENCES _____________________________________
Brad Spackman Katie Clayton Brittany Allison Elizabeth Paetsch Kelsey Kerr
Manager Colleague Colleague Colleague Team Lead
Cell: 801-580-1897 Cell: 801-641-1554 Cell: 719-671-1142 Cell: 801-554-3816 Cell:801-503-6655