etiquette

1. ETIQUETTE
BY SAKSHI RAWAT

2. • Etiquette Is DefinedAsPoliteness,
Consideration, Thoughtfulness,
Good MannersAnd Behavoiur.
• “It IsTreating OthersAsYou Would
Like ToBe Treated With
ConsiderationAndThoughtfulness
And Courtesy.It Is Being Polite And
Caring.”

3.  Etiquette IsWhat We Should Do In
Different Situations AndWith
DifferentPeople.
 It IsThe Rules That One
Should Follow.
 Etiquette HasBeenAround
For Centuries.
 TheFirst Book EverWritten On
Etiquette WasIn 2400
B.C ByPtah-hotep

4.  “Etiquette” Is Believed To Be
Derived From TheFrench Word
“Une Equitte” (Ticket OrPlacard).
 It CameInto Prominence During
The Reign Of King Louis XivOf
France, PopularlyAbout
Behaviour For Every
Action/Situation.

5. In Short Etiquette Is….
• The Manner One Handles People Around
Him.
• Do Unto Others As You Would Like Them
Do To You.
• Consideration
• Good Manners
• Thoughtfulness
This Creates Goodwill Not Only For The
Individual But Also For His Company

6. “Acting InAMannerAppropriate To
The SituationAnd Recognizing
Cultural Differences While Doing So
IsWhat Business Etiquette
IsAll About”

7. ThereAre Two Types OfEtiquette
• SocialEtiquette
-Is BasedOn Chivalry
-Concept That The AgedAnd Women HaveToBe
Protected
• Business Etiquette
-Is BasedOn Hierarchy & Power
• TodayBusiness Etiquette Is More In Practice.
• Men And WomenAre TreatedAsPeers
• GenderIs No More Of AnIssue.
• In The EastSocial Etiquette Is Still LargelyPracticed

8. BusinessEtiquette Is The Manner In Which One Should
BehaveInABusiness Environment. How One Should
Interact With ColleaguesAndCustomers.
Appropriate Behavior In Every Situation Is Reflected In
The Manner:
• Y
ouDress
• Y
ouGreet People
• Y
ouIntroduce People
• Y
ouAddress People
• Y
ouBehaveWith People
• Y
ouTalk To People
• Y
ouLook
• Y
ouEntertain And Be Entertained
• Y
ouHandle Other BusinessImperatives

9. • BeingConsiderate To Others
• TreatingThe Others The WayYouWould Like
To Be Treated
• BeingOnTime
• Not Making Personal RemarksAboutSomeone
• Using Handkerchiefs WhenCoughing
• Not Using Mobile PhoneTo Intrude Into
Another’s Space
• Opening Doors ForOthers
• GivingCompliments
• AvoidingVulgarity
• Not Interrupting While Someone IsTalking
• Not Talking To The Person Next To YouWhileA
Presentation Is On

10. • Differentiates Them In ACompetitive
Market
• Honors Commitments To Quality And
Excellence
• EnablesThem ToBe Confident In
Various SituationsAround
Variety Of People
• Modifies DistractingBehavior
• DevelopsAdmired Conduct

11. THANK
YOU