1. Food & Beverage Manager
Sunwing Water world Sports Resort Makadi Beach, Egypt – it is 15 outlets, 602 Guest rooms.
October 1st, 2014 till Now
o Managing departmental operationtoreach84% of guestsatisfactionindex
o Managing eventsandbanquetsincludingmenuplanningandentertainment
o Control cost perpersonwitha commitmenttodeliveryof maximumquality
o Followuponfoodsafetypracticesandmaintainmonthlyscore withinthe greenarea
o Developingandmentoringteamtogenerate managers
Assistant Food & Beverage Manager
The Desert Rose resort Hurghada, Egypt – it is 17 outlets, 912 guest rooms.
November 7th, 2013 to September 30th, 2014
o In charge of F&B (Quality,Training,Excellence service &performance scorecard)
o Takinga part of HACCPteam
o Creating& developingF&Bprocessmanuals
o Awardedteamof Top hotels,Holidaycheck&tripadvisorof the year
o Overseasall F&Boperation
Assistant Food & Beverage Manager for two hotels
Stella Makadi Hurghada,”Beach & Garden”, Egypt – it is 17 outlets, 1355 guest rooms.
May 5th, 2012 to November 6th, 2013.
o In charge of F&B operation
o Openingtwonewoutlets“alacarte restaurants”
Saffy Eldin Alsaka 19 Ibrahim Attar St. Ziznea, Glim Alexandria Egypt
Telephone: +201000558021 +201211878162
Email:saffy.alsaka@gmail.com
PERSONAL PROFILE
With a kitchen & catering solid background Iput all my experience to serve our guests with
passion and excellentquality,looking at satisfied customers with WOW expressions drives
me to maintain the winning team.
There is no incompetentperson there is onlyleaders whom can achieve success.
CAREER HISTORY
2. o Closingemergencyproceduresforone hotel duringJune/July2013
o Reopeningaftertwomonths
o Average F&Bguestsatisfactionindexof 90+%
Asst. F&B manager in charge of two hotels
Mirabel Jaz “Park & Club”. Sharm El-Shiekh, Egypt it is 18 outlets, 1001 guest rooms.
Feb 1st, 2012 to March 15th, 2013.
o Responsible forall Restaurants&bars operation
o Creatingpromotionsinordertoachieve targetedsalesbudget
o Responsible forguestsatisfactionGCCsystem
Asst. G.M F&B In charge for two hotels
Amoun Cairo and Amoun Alex 120 rooms, 48 rooms total 10 outlets
July 1st, 2008 July 25th, 2011
o Leadingmajorrenovationforbothhotel kitchensandoutlets.
o Full Opening,includingmenu planning&menuengineering
o Headof NewNormscommittee
Asst. G.M F&B In charge for two hotels
Amoun Cairo and Amoun Alex 120 rooms, 48 rooms total 10 outlets
July 1st, 2008 July 25th, 2011
o Leadingmajorrenovationforbothhotel kitchensandoutlets.
o Full Opening,includingmenu planning&menuengineering
o Headof NewNormscommittee
Asst. G.M F&B In charge for two hotels
Amoun Cairo and Amoun Alex 120 rooms, 48 rooms total 10 outlets
July 1st, 2008 July 25th, 2011
o Leadingmajorrenovationforbothhotel kitchensandoutlets.
o Full Opening,includingmenu planning&menuengineering
o Headof NewNormscommittee
Q/C Food Service Manager
DynCorp International a CSC (DynCorp International under contract with the United States Department of
Defense. U.S.A Government in Iraq)
Jun 1st 2004 July 1st 2007
3. o Responsible forSupplier&cateringcontracting
o Workingina war zone isa challenge regardingstore control
o Managing safetyandsecuritydutiestoinsure safe qualitydelivery
o Up to 3000 pax perday food,beverage &entertainmentincludingevents
o Highestfoodsafetyscore inthe companymiddle east
Project Manager
DariehGeneral TradingCo.(DAMAC) Baghdad,Iraq
June 18th 2003 May 31st 2004
o Openinganewlocationservingelectrical powerandcrude oil service unites
o Up to 1500 pax on dailybases
o That was earlymissioninthe country“Iraq”so I’ve beeninvolvedindesign, construction&
snaggingof the newunites.
o Renewal of cateringcontractsundera service qualityscore condition,managingqualityis
part of the businessnotthe operation
Locations Manager
DariehGeneral TradingCo.(DAMAC) Kuwait
November 1st 2002 May 31st 2004
o In charge of central unitesof the countryincludingstores&kitchen
o Supplyingfourcontractsa school,twooil fieldandhisexcellence palace princeof Kuwait
o Controllingcosttomaximize profit,throughqualityproductthatgainscustomersatisfaction
everytime.
Chief Cook – “Executive chef”
AbuDhabi Companyfor Onshore Oil Operations(ADCO)
(Through DAMAC Al Otaiba, Abu Dhabi)
February 1st 2001 October 1st 2002
o Managing kitchenoperationof 142 cook& stewardall departments
o Workingon menuplanningconcepts
o Organizingeventsforethnicgroupsinthe cityincludingspecialtiesreflectingcultural
occasions
Chief Cook – “Executive chef”
UnitedNationsIraqKuwaitObservationMission(UNIKOM)
(ThroughDamac Al Otaiba,El Saafat,Kuwait)
July 15th
2000 February 1st
2001
o Four differentkitchensservingfourdifferentcosines“Asian,Latin,European&
international”
o 4000+ pax perday
o Maintainingfoodqualitystandardsinordertokeepthe contract penaltyfree.
Asst. Rest, Manager
HardeesInt.FoodAmericanaKuwait
4. November1st
1999 July 15th
2000
Senior Sauce Chef
ConradInternational Hotel Hurghada,RedSea
March 1st
1999 October1st
1999
Chef Du Brigade
Hotel Mercure Alexandria–Romance – Accor
June1st
1992 March 1st
1999
1st Commes
The Grand Hotel Hurghada– RedSea
December 1st
1991 June1st
1992
Trainee
Ramada Renaissance Hotel Alexandria- Result- Degree Excellent
June1st
to September30th
1991
Trainee
AL Mahrousa Army Hotel Alexandria- Result- Degree Excellent
June1st
to December 30th
1991
ThanksLetterfor Tasty Partiesfor5 Continuesyears95,96,97,98 & 99
Damac Official Conference &Parties Award
Mercure romance Alexandria ThanksLetterforQualifiedProductivityinseasonsfor4Continues
years
Mercure romance Alexandria ThanksLetterforopeningthe Classical FrenchRestaurant
ThanksLetterfrom DAMACCo. AbuDhabi,for outstandingservice
Certificate 0f Appreciation excellentserviceDynCorpBaghdad,Iraq
PROFESSIONAL SKILLS
Decision Maker
Team player
Reliable
Planning & organizing
Initiative
KEY COMPETENCIES AND SKILLS
AWARDS
5. FirstAidCourse inthe Kitchen fromMercer, AlexanderRomance Accor.
Health& Nutritioncourse.Hotel MercerAlexandriaRomance Accor.
FoodCost Course at Mercer AlexandriaRomance Accor.
TrainingCourse inDevelopmentof Kitchen,Food,Dietfree of Cholesterol,HighCalorie &
Healthyfood.
Trainingthe TrainerinMercer AlexanderRomance Accor.
Fire TraininginAlexandriaRomance.
TraininginFood& Beverage outinMercerRomance AlexanderAccord.
TraininginH.S.E (Health&SafetyEnvironment) inADCO.
TrainingwithARPALCompanyunderDAMACAl Otaiba.
The Professional ManagementTraininginCreativity&Marketing Inthe Ministryof Tourism,
the EgyptianTourismFederationandInternational DevelopmentIreland(IDI) April,2010
PERSONAL SKILLS
Passionate.
Pressure tolerant
Outgoing personality
Empowering others
ACADEMIC QUALIFICATIONS
1997 B.Sc. from Alexandria Hotel & Tourism, Faculty of Alexandria
Hotel Management Section
1992 Diploma from Hotel Alexandria Institute, E.G.O.T.H 15th
Kitchen Section Graduate Very
TRAINING & COURSES
6. The Professional ManagementTraininginLeadershipand HumanResourcesinthe Ministryof
Tourism,the EgyptianTourismFederationandInternationalDevelopmentIreland (IDI) April,
2010
The Professional ManagementTraininginService Excellence inthe Ministryof Tourism, the
EgyptianTourismFederationandInternational DevelopmentIreland(IDI)March,2010
Language Understanding Reading& writing Spoken
Arabic Native Native Native
English Fluent Fluent Fluent
Software Microsoftoffice:(Word,Excel,PowerPoint,andOutlook)
InternetNavigation
Computerskillsinkitchen
References:
Mr. Loay ElMaghraby – EAMSunWingHurghada +201003007184
Mr. MohamedElSayed – HRM The desertrose resort+201225897424
Mr. Manny Ynestroza– Dyn CorpLLC Miami,FloridaUSA +12398608226
Mr. Sherif Lion – GM +201066699949
Mr. Nabil Saied –DHR StellaMakadi +201002909300
Mr. ShamsElGamal – AmounHotels Owner+201001634233
Mr. AhmedYassien –Damac Projectmanagermohamadyasinm@yahoo.com
LANGUAGE & COMPUTER SKILLS