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SMALL BUSINESS SUCCESS:
MAKING MENTORSHIP
WORK FOR YOU
Creating and growing a small
business is a big challenge.
No matter your experience or background,
you could almost certainly benefit from
finding a business mentor. When you
cultivate a relationship with someone
who’s been in your shoes, they can show
you solutions to everyday challenges,
act as a sounding board for your newest
idea or put you in touch with the right
resources to grow your company.
Still need convincing? Here’s an eye-opening statistic:
Only half of new businesses survive to see
their sixth year. But according to the Small
Business Administration (SBA), 70 percent of
small companies that receive mentoring make
it to the sixth year — double the survival rate
of non-mentored businesses.
Keep reading for tips on finding a mentor and
establishing a successful, beneficial relationship.
1 Make the right connections and own
the vetting process.
TIP #1:
HOW TO MEET
YOUR MATCH
There are many ways to find a mentor,
but the hunt may not be easy — you
need to find someone who is both
trustworthy and a true expert. Mutual
respect and compatibility are key
when settling on the right person.
Here are a couple of ways to
find the right fit with a mentor.
Option A: Dig into the recesses of your
contact list. Is there a former boss,
colleague or professor who motivated
you professionally or inspired you to
achieve more?
Ask them to connect via phone, email
or over coffee. The purpose here is to
reestablish the relationship and see if they
could offer the guidance you’re seeking.
Option B: If no one comes to mind or
you prefer working with someone you
don’t already know, find a local small
business mentor volunteer.
Nonprofit association SCORE, supported by
the SBA, is the nation’s largest network of expert
business mentors with more than 10,000
volunteers in 300 chapters.
SCORE volunteers are trained to serve as
counselors and advisors for aspiring entrepreneurs
and business owners. And it’s free to find a
mentor, so the risk is minimal.
TIP: Read through the wealth of mentor
success stories on SCORE’s website to hear
the journey of other small business owners,
including Andrew Walsh, founder of Terra
Dura Landscapes:
“[My mentor] taught me to keep to the basics. Get through
the transactions, create a system and take it slow. I wanted
to rush ahead, but he kept me focused on the task at hand...
From my first year I have steadily been increasing my
revenue by over 25 percent.”
•	 Small Business Development Centers (SBDCs)
•	 Women’s Business Centers
•	 Office of Veterans Business Development (OVBD)
In addition to SCORE,
there’s a host of
additional mentorship
resources available
from the SBA, including:
2 Like any new relationship, a
mentorship connection needs time
to build and blossom organically.
TIP #2:
HOW TO CULTIVATE
YOUR NEWFOUND
MENTOR
RELATIONSHIP
It’s not always a good idea to
ask someone to be your mentor right
away. Trust and respect take time to
develop, so it’s essential to feel out
the relationship first. It’s possible
after a few informal chats, you’ll
discover the person isn’t right for you.
Once you’ve found the right
fit, cultivate and develop your
relationship so it accommodates
both of you.
Since small business operations are vast
and complex, home in on key goals — e.g.,
marketing strategy, accounting, finding
investors — where you’d like to focus
your growth. This will likely spark ideas
from your mentor’s experience, too.
Next, share those goals with your
mentor and encourage their input.
Also, discuss a meeting schedule that works for
both of you; it may be weekly working groups
with regular, actionable advice, or less-frequent,
quarterly meetings, so there’s time in between to
demonstrate progress.
TIP: One of the best ways to maximize time with your
mentor is to sit down and talk through the nitty-gritty —
but essential — elements of business ownership.
Good topics to discuss include:
•	 How to write a business plan that’s fit for investors’ eyes
•	 Cash flow trends and forecasts
•	 Confusing paperwork, such as loan applications and state certifications
•	 Product or business ideas
•	 Recommendations on everything from accounting software to a
social media strategy
Or, simply ask your mentor to expand on one or two experiences that
blindsided them in their business, or led to unexpected success. You’ll
likely learn several key lessons that you can apply to your own business.
Lastly, be prepared to do the hard work
as you build the bond.
Your mentor can only guide you so far —
it’s up to you to prove you’re serious about
your time together. Whether it’s crafting detailed
agendas for meetings or preparing quarterly
progress reports, prove to your mentor that you
are listening to (and learning from) their advice.
3 After you establish the relationship,
assess the mentor/protégé dynamic
often to guarantee you’re getting
what you need and utilizing the
vital resource you have.
TIP #3:
HOW TO ADVANCE
YOUR MENTOR
RELATIONSHIP
For example, if six months pass and
you have many meeting notes but
little actionable advice, revisit the
structure of your meetings to ensure
you walk away from each meeting with
clear next steps.
It helps to consider some of the positive
traits your mentor has and what you want
to emulate in your business: Do they harbor
loyal customers? Retain staff for years?
Create results-driven marketing strategies?
TIP: Like any relationship, mentorship can fall into
a routine. Enliven your meetings by approaching
conversations differently:
•	 Bring a recent article about a small business success
story or failure and have your mentor weigh in
•	 Research your mentor’s professional achievements and
ask them about key aspects that you’d like to learn from
•	 Pick a component of your business — company culture,
recruitment methods, marketing efforts — and have your
mentor do a deep-dive assessment
•	 Address a specific project or challenge you need a
perspective on
4TIP #4:
HOW TO END
THE MENTORSHIP
Over time, you may feel you’ve
reached a good stopping point
with your mentor, whether you
accomplished a series of business
goals or are more frequently
encountering challenges that are
outside your mentor’s expertise.
There’s nothing wrong with moving
on — in fact, it’s a sign of a successful,
productive mentorship. Explain
your reasoning to your mentor and
remember to thank them for their
time, advice and insights. An effective
mentorship is invaluable — be sure
your mentor knows the effect their
knowledge had on your business.
TAKEAWAYS
Are you ready to build a strong mentor relationship?
Here’s what you need to remember to make the most
of your time and theirs from the beginning:
•	 Be methodical and selective in the vetting process — take
time making your selection in order to find the right match
•	 Use your mentor as a resource — their expertise should
guide you through business ownership
•	 Revisit the working relationship often — regular check-ins
ensure a productive, forward-moving mentorship
A mentor relationship is only as strong as you make it. Put in the
effort to cultivate the relationship, and your business may benefit
for years to come.
To see more tips for the small business savvy,
visit the Staples Small Business Hub.
Small Business Success: Making Mentorship Work For You

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Small Business Success: Making Mentorship Work For You

  • 1. SMALL BUSINESS SUCCESS: MAKING MENTORSHIP WORK FOR YOU
  • 2. Creating and growing a small business is a big challenge. No matter your experience or background, you could almost certainly benefit from finding a business mentor. When you cultivate a relationship with someone who’s been in your shoes, they can show you solutions to everyday challenges, act as a sounding board for your newest idea or put you in touch with the right resources to grow your company.
  • 3. Still need convincing? Here’s an eye-opening statistic: Only half of new businesses survive to see their sixth year. But according to the Small Business Administration (SBA), 70 percent of small companies that receive mentoring make it to the sixth year — double the survival rate of non-mentored businesses. Keep reading for tips on finding a mentor and establishing a successful, beneficial relationship.
  • 4. 1 Make the right connections and own the vetting process. TIP #1: HOW TO MEET YOUR MATCH
  • 5. There are many ways to find a mentor, but the hunt may not be easy — you need to find someone who is both trustworthy and a true expert. Mutual respect and compatibility are key when settling on the right person. Here are a couple of ways to find the right fit with a mentor.
  • 6. Option A: Dig into the recesses of your contact list. Is there a former boss, colleague or professor who motivated you professionally or inspired you to achieve more? Ask them to connect via phone, email or over coffee. The purpose here is to reestablish the relationship and see if they could offer the guidance you’re seeking.
  • 7. Option B: If no one comes to mind or you prefer working with someone you don’t already know, find a local small business mentor volunteer. Nonprofit association SCORE, supported by the SBA, is the nation’s largest network of expert business mentors with more than 10,000 volunteers in 300 chapters. SCORE volunteers are trained to serve as counselors and advisors for aspiring entrepreneurs and business owners. And it’s free to find a mentor, so the risk is minimal.
  • 8. TIP: Read through the wealth of mentor success stories on SCORE’s website to hear the journey of other small business owners, including Andrew Walsh, founder of Terra Dura Landscapes: “[My mentor] taught me to keep to the basics. Get through the transactions, create a system and take it slow. I wanted to rush ahead, but he kept me focused on the task at hand... From my first year I have steadily been increasing my revenue by over 25 percent.”
  • 9. • Small Business Development Centers (SBDCs) • Women’s Business Centers • Office of Veterans Business Development (OVBD) In addition to SCORE, there’s a host of additional mentorship resources available from the SBA, including:
  • 10. 2 Like any new relationship, a mentorship connection needs time to build and blossom organically. TIP #2: HOW TO CULTIVATE YOUR NEWFOUND MENTOR RELATIONSHIP
  • 11. It’s not always a good idea to ask someone to be your mentor right away. Trust and respect take time to develop, so it’s essential to feel out the relationship first. It’s possible after a few informal chats, you’ll discover the person isn’t right for you.
  • 12. Once you’ve found the right fit, cultivate and develop your relationship so it accommodates both of you. Since small business operations are vast and complex, home in on key goals — e.g., marketing strategy, accounting, finding investors — where you’d like to focus your growth. This will likely spark ideas from your mentor’s experience, too.
  • 13. Next, share those goals with your mentor and encourage their input. Also, discuss a meeting schedule that works for both of you; it may be weekly working groups with regular, actionable advice, or less-frequent, quarterly meetings, so there’s time in between to demonstrate progress.
  • 14. TIP: One of the best ways to maximize time with your mentor is to sit down and talk through the nitty-gritty — but essential — elements of business ownership. Good topics to discuss include: • How to write a business plan that’s fit for investors’ eyes • Cash flow trends and forecasts • Confusing paperwork, such as loan applications and state certifications • Product or business ideas • Recommendations on everything from accounting software to a social media strategy Or, simply ask your mentor to expand on one or two experiences that blindsided them in their business, or led to unexpected success. You’ll likely learn several key lessons that you can apply to your own business.
  • 15. Lastly, be prepared to do the hard work as you build the bond. Your mentor can only guide you so far — it’s up to you to prove you’re serious about your time together. Whether it’s crafting detailed agendas for meetings or preparing quarterly progress reports, prove to your mentor that you are listening to (and learning from) their advice.
  • 16. 3 After you establish the relationship, assess the mentor/protégé dynamic often to guarantee you’re getting what you need and utilizing the vital resource you have. TIP #3: HOW TO ADVANCE YOUR MENTOR RELATIONSHIP
  • 17. For example, if six months pass and you have many meeting notes but little actionable advice, revisit the structure of your meetings to ensure you walk away from each meeting with clear next steps. It helps to consider some of the positive traits your mentor has and what you want to emulate in your business: Do they harbor loyal customers? Retain staff for years? Create results-driven marketing strategies?
  • 18. TIP: Like any relationship, mentorship can fall into a routine. Enliven your meetings by approaching conversations differently: • Bring a recent article about a small business success story or failure and have your mentor weigh in • Research your mentor’s professional achievements and ask them about key aspects that you’d like to learn from • Pick a component of your business — company culture, recruitment methods, marketing efforts — and have your mentor do a deep-dive assessment • Address a specific project or challenge you need a perspective on
  • 19. 4TIP #4: HOW TO END THE MENTORSHIP Over time, you may feel you’ve reached a good stopping point with your mentor, whether you accomplished a series of business goals or are more frequently encountering challenges that are outside your mentor’s expertise.
  • 20. There’s nothing wrong with moving on — in fact, it’s a sign of a successful, productive mentorship. Explain your reasoning to your mentor and remember to thank them for their time, advice and insights. An effective mentorship is invaluable — be sure your mentor knows the effect their knowledge had on your business.
  • 21. TAKEAWAYS Are you ready to build a strong mentor relationship? Here’s what you need to remember to make the most of your time and theirs from the beginning: • Be methodical and selective in the vetting process — take time making your selection in order to find the right match • Use your mentor as a resource — their expertise should guide you through business ownership • Revisit the working relationship often — regular check-ins ensure a productive, forward-moving mentorship A mentor relationship is only as strong as you make it. Put in the effort to cultivate the relationship, and your business may benefit for years to come.
  • 22. To see more tips for the small business savvy, visit the Staples Small Business Hub.