Presentation on getting a return on your investent, by Lesley Allport, Conflict Management Plus, at CMP's 'Aiming for excellence' conference, 5 December 2008, London.
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
Workshop H: Lesley Allport, Conflict Management Plus
1. Aiming for mediation excellence Advanced Practitioner Workshop Lesley Allport, Conflict Management Plus Ltd
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3. Achieving Mediation Excellence Maximising Return on Investment – making sure you get the most effective service for the money you have invested. Mediator Practice Standards – ensuring that your mediators are supported and developed to provide mediation that meets emerging best practice Mediation Service Management – making sure that your service is quality-driven, effectively coordinated, managed and marketed. Equality and Diversity
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14. Aiming for mediation excellence Advanced Practitioner Workshop Lesley Allport, Conflict Management Plus Ltd
Editor's Notes
The aims of this workshop are to: Give participants more detail about AME Encourage critical discussion about AME Encourage participants to think about how they could utilise AME Reflect on what the risks / hurdles to AME are Explain the pilot and update on any results so far (if we have any)