The document discusses the Veterans Health Administration diabetes management program. It notes that diabetes patients constitute a quarter of VHA patients and the program focuses on centered care for diabetes and endocrine disorders. The program aims to improve quality of life through early detection, lifestyle changes, testing, counseling and reducing complications. It utilizes the VHA's sophisticated electronic health system to monitor outcomes and identify high-risk patients in order to improve cost-effectiveness and health outcomes for veterans with diabetes.
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Veterans Diabetes Management Program
1. Running head: DIABETES MANAGEMENT PROGRAM
Suzette Phillips
MHA/626 Managed Health Care
February 25, 2013
Jack Lazarre
2. Diabetes
Constitute a quarter patients in the VHA
Focus centered care
Unique laboratory electronic health record
Transforms health care
Accelerate discovery
3. U.S. Dept of Veterans Affairs Diabetes Program
Patients with diabetes, thyroid, and skeletal health
Collaborates
National Prevention Center
Food and Nutrition Services
Office of Research and Development
Develop clinical guidelines
Prevention
Treatment
Endocrine disorders
Improving health of Veterans with diabetes and
endocrine disorders
4. • Veterans Health Administration
• Veterans Diabetes Management Program
What is diabetes
Role preventing diabetes
Patient and physician incentives
Case Management
Facilities
Quality of care
Prescription benefits
The future of data use
Conclusions
• Disease Management Programs are implemented to educate and
guide patients to live a healthier lifestyle and learn tools to keep
this disease under control.
5. Diabetes
Body does not make enough insulin
Body does not use insulin properly
Untreated has many permanent effects to body
Heart disease
Kidney disease
Amputations,
Blindness,
Other serious issues
Insulin
Hormone helps body use glucose for energy
6. Early detection
Lifestyle changes
Education
Improve physical activity
Decrease obesity through health diet
Match Veterans with individual treatments
Providing management support
Decrease cardiovascular
Developing programs indentify risk of diabetes
Improving quality of life and reducing complications
7. Veterans Integrated Service Network
Decision making and accountability providing care
Receives money based on number of veterans cared for
Keeping patients healthy better outcomes
Lower costs
Data collections and feedback performance improve its
care
Patient incentives improve care
Patient center care
Preventative care
8. Proactive case management intervention
Glycemic control
Intermediate cardiovascular outcomes
Adherence to specific care standards
Short term resource utilization
Using Simulation models establishing the impact of
change
Satisfaction
9. Location Veterans Health Administration
VISNs (Veterans Integrated Service Networks
Twenty-one regions
Location
Facility types
10. Hemoglobin tests
Examined process of quality of care
Measure to adjust patient level differences
Performance monitoring program
Statistical Analysis
Collect medical records
Patient surveys
Recognizing multitude of complex factors influence ideal
hemoglobin
Difference between clinical practice and guidelines
For each quality measure calculate percentage of patients
who met recommended quality standard
11. Veterans Affairs Provider Network
Complete Medical care
Over the counter medications
Supplies
Prescription medications
Medical and surgical supplies
12. VHA - Electronic Health System
Most sophisticated system
Enabled rapid learning
Increased number of veterans seen
Decreased costs
EHS -National diabetes registry
Operational data transfer into useful information
Tracking diabetic complications
Identify patients “high-risk”
Monitor quality outcomes
14. Veterans Health Administration-diabetes program
Improve quality of life
One quarter veteran patients diagnose diabetes
Focus on diabetes and endocrine
Reduce diseases
Early detection
Lifestyle changes
Testing, counseling, and reducing complications
Cost effective
Improve outcomes
Benefits
Prescription, medications, and supplies
EHS
Most sophisticated system improve data performances
15.
16. Ashish, K. (September 2006). What can the rest of the health care system learn from the
Veterans quality and safety. Web M & M. Revised from;
http://www.webmm.ahrq.gov/perspective.aspx?perspectiveID=31
Kerr, E. A., et. (August 17, 2004). Diabetes care quality in the Veterans affairs health
care system and commercial managed care: They triad stud. Annals of
Internal Medicine. Revised from;
http://annals.org/article.aspx?articleid=717756
Kerr E. A., et. (December 2011). Diabetes Queri center 2011 strategic plan. VA Ann Arbor
Healthcare System VA Center for Clinical Management Research. Revised from;
http://www.queri.research.va.gov/about/strategic_plans/dm.pdf
Kupersmith, J. (2007). Advancing evidence-based care for diabetes: lessons from the
Veterans health Administration. Health Affairs Revised from;
http://content.healthaffairs.org/content/26/2/w156.full
N.A. (2012-). What is diabetes? WakeMed Health & Hospitals. Revised from;
http://www.wakemed.org/landing.cfm?id=132
U.S. Dept of Veterans Affairs. (July 23, 2010). Vet Centers Specialty Care Services.
Revised from; http://www2.va.gov/directory/guide/vetcenter_flsh.asp
U.S. Dept of Veterans Affairs. (April 12, 2011). Your VA drug coverage. VA Heart of Texas
health Care Network. Revised from;
http://www.heartoftexas.va.gov/drug_policy.asp
U.S. Department of Veterans Affairs. (February 8, 2013). Diabetes and endocrinology s
ervices. Specialty Care Services. Revised from;
http://www.medicalsurgical.va.gov/
U.S. National Institutes of Health. (August 1, 2012). Department of VA , proactive case
management. U.S. National Library of Medicine. Revised from;
http://clinicaltrials.gov/ct2/show/NCT00013208
Editor's Notes
Veterans Health Administration
(Kupersmith, 2007).
The United States Department of Veterans Affairs has many types of specialty care services anywhere from preventative, clinical, spiritual, and nutritional available to Veterans. Program directors lead each program, each program has members for Field Advisor Committee (FAC) who work as advisory board members for specific purpose workgroups. The Diabetes management program was developed to improve the health of veterans with diabetes and endocrine disorder by supporting timely diagnosis and appropriate treatment (U.S. Department of Veterans Affairs, February 8, 2013).
Diabetes is a significant burden on healthcare systems and is the primary objective for disease management programs. Causes are lifestyle and heredity. Diabetes Management programs are implemented for a comprehensive program by educating patients, improve costs and outcomes, while increases improvement continually. This PowerPoint will explain in brief diabetes, prevention, incentives, case management, facilities, quality of care, prescription benefits, and future data use.
According to Wake Med (2012), Diabetes is a condition where the body does not make enough or use insulin properly. Insulin is a hormone that allows the body to use glucose for energy. The disease has many permanent effects to the body and left untreated can lead to heart and kidney disease, amputations, stroke, blindness and other serious conditions (N.A., 2012).
Early diagnosis is critical for treatment to be successful. According to WakeMed (2012), studies show that type 2 diabetes can be prevented or delayed by losing 7 percent of body weight through regular physical activity along with healthy eating. Understanding one’s risk can help he or she take necessary step to prevent pre-diabetes. Ultimately preventing type 2 diabetes is through lifestyle changes and patients at higher risks can use medications such as people overweight. The approach to prevent diabetes share other characteristics with obesity and cardiovascular, thus this research implemented programs that focus on diabetes, obesity, cardiovascular risk prevention, with treatment and promotion of physical activity (Kerr, et, December 2011).
In 2010 the VA created a patient-centered programs. Improving chronic disease management focuses to increase access, intensify preventive, and improve coordination of care as patients move toward specialty care. Veterans Integrated Service Networks became the decision-making and accountability in charge of all care that is provided to veterans in its own region and each network funded on a captivated basis. VISN receives money based on the number of veterans cared form, to focus on long term welfare of the patient. By keeping patients healthy by providing preventive services and enhanced disease management program with better outcomes and lower costs. Some VA programs drove quality improvement and other facilitated quality improvement. Data collections and feedback with performance contracts and incentives move organization to improve its care. While the VA programs incentives are to get more money for amount of care. The incentive for patients is the patient centered and preventative care to help improve veterans care and decrease costs. (Ashish, K., September 2008).
VA Diabetes program intervention is a behavioral case management. although the growth of therapeutic options, treatment strategies, and intervention to improve diabetes care outcomes has been disappointing. Over the years case management has widely advocated as cost effective to improve outcomes, however little evidence that demonstrates the benefits of this type of intervention. A study was conducted as a prospective randomized control trial (U.S. National Institutes of Health, August 1, 2012).
All VA medical facilities and Vet Centers are ran by the Veterans Health Administration of the U.S. Department of Veteran Affairs. Community based outpatients clinics are run by civilian medical practitioners who serve the veterans in the community. The VA focuses on post-ware adjustments, counseling, and outreach services. Facility types include; Network System Headquarters (HQ)Network Health Care System (HCS)VA medical centers (VAMC)Division (Inpatient/Outpatient) (DIVIO)Domiciliary Care (DOM)Outpatient Clinic (OPC)Community Based Outpatient Clinic (CBOC)VA Independent Outpatient Clinic (IOC)VA/DoD Joint Venture Site (VADOD)Vet Center (VC)Mobile Vet Center (MVC)VA Outreach Clinic (ORC)VA Rehabilitation Center (REHAB)Community Service Program (CSP) (U.S. Dept of Veterans Affairs, July 23, 2010).Picture VA Livingston. Revised from; co.livingston.mi.us
According to Kerr et (August 2004), A study compared between 1285 patients inn 5 VA systems and 6920 patients in 8 commercial managed care sites. The results were the patients in VA system more often to receive hemoglobin A, testing, counseling, aspirin use, and eye and foot examinations; also had better lipid control. Both systems patients had poor blood pressure but higher satisfaction with care from the VA and better diabetes care than the other commercial managed care organizations (Kerr, et, August 17, 2004). Picture . www.ultracare-dialysis.com
Through the VA and state sponsored drug program, prescription drug benefits are strongly associated with the use of recommended medication by older adults under Disease Management Program. Mainly any medication that is needed is prescribed by a VA provider in order to get full benefits for all medications, supplies, and medical care (U.S. Dept of Veterans Affaires. (April 12, 2011). Picture syringe insulin pictures. Revised from; en.wikipedia.org
Adding computers to the delivery system to leverage the advantages of health information, the VHA implemented its EHR system and the number of veterans increased nearly five million while costs per patients and full time employee costs decreased. The Veterans Health Administration (VHA) electronic health records (EHR) data helps to refine and measure performances. The greatest advantage is the ability to improve performance by influencing the behavior of patients, clinicians, and health care system. The diabetes registry constructs performance profiles for administrators, managers, and clinicians. Including comparing facilities and identifying the proportion of veterans with increasing of HbA1c, cholesterol, and blood pressure. Data from the EHR system and diabetes registry demonstrates critical importance defining levels of accountability reporting quality of care for diabetics. The data shows most measure in the VHA system. The HER system can identify high risk populations and facilitated targeted interventions (Kupersmith, 2007). Picture Electronic Health Record www.ehealthworkx.com
Diabetes Process Quality In The Veterans Health Administration (VHA), Selected Years 1995–2005 (Kupersmith, 2007).
In conclusion, Veterans Health Administration are located all over the United States with many branches and clinics broke up into regions, locations, and facility types. Each facility provides many disease management programs. One quarter of the veteran patients have diabetes. The U.S. Department of Veterans Affairs and are in charge of the Veterans Health Administration, providing patients with a program that focuses on diabetes and endocrine disorders. To help reduce diseases and improve veterans life. With early detection and lifestyle changes will also help to improve the quality of life and reduce any complications. Proactive Case management intervention helps to control the glycemic index and cardiovascular complications to name a few while cost effective and improve outcomes. The VHA diabetes management program has many tests, counseling, aspirin usage, and eye and foot examination, to help improve quality of life for veterans. Prescriptions, medications, and supplies benefits are provided through the Veterans Affairs Provider Network. The Electronic Health System is the most sophisticated system greatest advantages is to help measure and improve data performances.