This document summarizes the services provided by a large healthcare organization. It processes $85 billion in annual claims for over 115 million individuals. It serves over 100,000 physician practices and other healthcare facilities. The organization uses data and analytics, technology, and expertise to transform healthcare through its core capabilities of business process, product, technology, customer service, and clinical services.

1. to drive smarter decisions.
We power modern health care by combining data and
analytics with technology and expertise. Four core
capabilities are at the heart of how we are transforming
health care:
work with us to
get their populations the care, services
and benefits needed.
31STATE
GOVERNMENTS individuals served through
wellness and coaching programs.
11million
We serve
115 million individuals across
the health system.
We are the 2nd largest
Health Savings Account
bank in the U.S.
We serve over 100,000+
physician practices and
other health care facilities
practices.
66+ million
individuals nationwide receive
safe, convenient access to the
quality medications they need.
T E C H N O L O G Y
D A T A
A C T I O N
P E O P L E
$
85 billion
$85 billion in claims processed annually
1 million
30 million people$
2.5 billion
electronic payments and
statements issued annually
Our global team of experts are among
the most experienced, talented and
dedicated in our industry.
Served through our digital consumer health
platform in early 2016
invested annually in
technology and innovation
Medicaid dollars are managed in our
data warehouses
processed annually with 99% or
greater accuracy
1 out of every 31.5 billion claims
20+
collaborate with us, leveraging
OptumLabs’ clinical insight, health
information and research
expertise to drive innovation
250+ million livesOur data covers
99%
W E S E R V E T H E W H O L E H E A L T H C A R E S Y S T E M
Providers | Employers | Health Plans | Government | Life Sciences | Individuals & Families
Business process
10%Product
12%
Technology20%
Customer service33%
Clinical25%
100,000+
Professionals
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RESEARCH PARTNERS