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OSPO ALLIANCE | THIS WORK IS LICENSED UNDER A CREATIVE COMMONS ATTRIBUTION 4.0 INTERNATIONAL LICENSE (CC BY 4.0)
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GOOD GOVERNANCE INITIATIVE
A PROJECT FROM THE OSPO ALLIANCE
<<SFSCon 2023 – 10-11 NOV 2023>>
7
OSPO ALLIANCE | THIS WORK IS LICENSED UNDER A CREATIVE COMMONS ATTRIBUTION 4.0 INTERNATIONAL LICENSE (CC BY 4.0)
2
RIOS – Rete Italiana Open Source
Anetwork of companies created to promote
high-level professional services andOpen
Source products. RIOS represents a point of
reference in Italy for anyone wishing to exploit
the benefits of Open Source with the security,
stability, support, and guarantee of enterprise-
level solutions.
OSPO ALLIANCE | THIS WORK IS LICENSED UNDER A CREATIVE COMMONS ATTRIBUTION 4.0 INTERNATIONAL LICENSE (CC BY 4.0)
3
Free & Open Source Software (FOSS)
Freedom + Opportunities
● Everywhere, unavoidable, fuels innovation : FOSS is the bedrock of all modern and
successful initiatives.
● The freedom to use, modify, execute and share software brings tremendous opportunities
+ Obligations
● FOSS also comes with legal obligations, IPrestrictions.
● Making the most out of FOSS requires deep knowledge of the ecosystems and a clear
strategy.
OSPO ALLIANCE | THIS WORK IS LICENSED UNDER A CREATIVE COMMONS ATTRIBUTION 4.0 INTERNATIONAL LICENSE (CC BY 4.0)
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Open Source Program Office (OSPO)
FOSS is now part of most organizations' software supply chain
OSPOs are structures that organize and promote good use of FOSS inside an organization
Most companies are only starting to realize they need an OSPO
… do not know where to start, where to go, or get lost along the way!
=> Introducing the Good Governance Initiative & OSPOAlliance
OSPO ALLIANCE | THIS WORK IS LICENSED UNDER A CREATIVE COMMONS ATTRIBUTION 4.0 INTERNATIONAL LICENSE (CC BY 4.0)
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The Good Governance Initiative (GGI)
The GGI Handbook
➢ AFramework to create a full blown OSPO
The Resource Center
➢ Collect existing relevant material to address all open source challenges
OSPOAlliance & OnRamp Meetings
➢ Aspace to share and promote OSPOs, and good implementation of the GGI.
OSPO ALLIANCE | THIS WORK IS LICENSED UNDER A CREATIVE COMMONS ATTRIBUTION 4.0 INTERNATIONAL LICENSE (CC BY 4.0)
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GGI Framework - Goals
Proposes a path to a successful OSPO, with a proven method and practical guidance:
○ Lists 25 Activities, from Software Composition Analysis and development best
practices, to training, HR and executives' education.
○ Activities are organized into Goals, from discovery to engagement and strategy.
Usage Goal Trust Goal Culture Goal Engagement Goal Strategy Goal
OSPO Alliance | @OSPOAlliance | ospo-alliance.org License: CC-BY 4.0
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OSPO ALLIANCE | THIS WORK IS LICENSED UNDER A CREATIVE COMMONS ATTRIBUTION 4.0 INTERNATIONAL LICENSE (CC BY 4.0)
7
GGI Methodology - Five Goals
Breaking down the OSPO objectives into 5 goals
UsageGoal:BasicSkillsinUsingOpenSourceSoftware
TrustGoal:SecureandAppropriateUsageofOpenSourceSoftware
CultureGoal:BelongingtotheOpenSourceCommunityatLarge
EngagementGoal:EngagingwiththeOSSEcosystem
StrategyGoal:OpenSourceasaCorporateStrategy
OSPO ALLIANCE | THIS WORK IS LICENSED UNDER A CREATIVE COMMONS ATTRIBUTION 4.0 INTERNATIONAL LICENSE (CC BY 4.0)
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GGI Framework - Activities
● Activities have the following structure:
○ Description
○ Opportunity Assessment
○ Progress Assessment
○ Recommendations
○ Tools & Resources
● Activities are meant as templates, and need
to be translated to the local context through
Scorecards, which enable full adaptation.
OSPO Alliance | @OSPOAlliance | ospo-alliance.org License: CC-BY 4.0
8
OSPO ALLIANCE | THIS WORK IS LICENSED UNDER A CREATIVE COMMONS ATTRIBUTION 4.0 INTERNATIONAL LICENSE (CC BY 4.0)
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GGI Methodology - Scorecards
Scorecards
To describe and assess how each activity is
implemented in a company.
Two flavours:
● Full detailed document
● Light version, integrated to the GGI Board
OSPO ALLIANCE | THIS WORK IS LICENSED UNDER A CREATIVE COMMONS ATTRIBUTION 4.0 INTERNATIONAL LICENSE (CC BY 4.0)
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GGI Handbook
The GGI Handbook comes as a Website and Book
● Under the CC-BYlicence 4.0.
● Hard copies are available for purchase
● Translated into German, Italian and being translated into
French, Portuguese and Spanish
● Openly developed on Git repositories
OSPO ALLIANCE | THIS WORK IS LICENSED UNDER A CREATIVE COMMONS ATTRIBUTION 4.0 INTERNATIONAL LICENSE (CC BY 4.0)
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GGI – Translations Principles & Tools
Translated using Weblate (https://hosted.weblate.org/projects/ospo-zone-ggi/)
● Alibre (GNU GPLv3) translation software
● Free service hosting for open source projects
● Used for 2,500+ libre software projects and companies in over 165 countries (eg. Debian
Handbook, LibreOffice, OpenSuse, F-Droid)
● Allows anyone to suggest new translations
● Linked with GitLab repository
● Easy to interface through local Bash scripts
OSPO ALLIANCE | THIS WORK IS LICENSED UNDER A CREATIVE COMMONS ATTRIBUTION 4.0 INTERNATIONAL LICENSE (CC BY 4.0)
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GGI –Translations Principles & Tools
GGI Handbook Project on Weblate web site Languages and progression of translated text
OSPO ALLIANCE | THIS WORK IS LICENSED UNDER A CREATIVE COMMONS ATTRIBUTION 4.0 INTERNATIONAL LICENSE (CC BY 4.0)
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GGI – My GGI Board
AGitLab Board to kick-start GGI Implementation
Simple setup :
1) Fork repository
2) CreateAPI token
3) Add it in CI/CD variable
4) Initial run of pipeline
What you get :
1) Aspace to track the implementation of theActivities
2) One Issue /Activity with Role, Status and Goal labels
3) AGitLab Board to organiseActivities
4) AWeb Dashboard to track and share your progression
5) Anightly Pipeline to refresh the Dashboard
OSPO ALLIANCE | THIS WORK IS LICENSED UNDER A CREATIVE COMMONS ATTRIBUTION 4.0 INTERNATIONAL LICENSE (CC BY 4.0)
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GGI v1.1 - Translations
Translations of the Handbook are available!
● We are using Weblate (an OSS project) to
crowdsource the translations.
● German and French versions already
available, with others on their way:
Portuguese, Spanish, Italian.
● And more to come!
OSPO Alliance | @OSPOAlliance | ospo-alliance.org License: CC-BY 4.0
14
OSPO ALLIANCE | THIS WORK IS LICENSED UNDER A CREATIVE COMMONS ATTRIBUTION 4.0 INTERNATIONAL LICENSE (CC BY 4.0)
15
GGI – My GGI Board
GitLab Board withActivities
Dashboard website
OSPO ALLIANCE | THIS WORK IS LICENSED UNDER A CREATIVE COMMONS ATTRIBUTION 4.0 INTERNATIONAL LICENSE (CC BY 4.0)
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GGI v1.1 - Deployment
● Easy to deploy: 10mn setup on any GitLab instance.
● Provides complete access to all GGI features: activities,
boards, and a customized dashboard to track and share
progress.
OSPO Alliance | @OSPOAlliance | ospo-alliance.org License: CC-BY 4.0
16
OSPO ALLIANCE | THIS WORK IS LICENSED UNDER A CREATIVE COMMONS ATTRIBUTION 4.0 INTERNATIONAL LICENSE (CC BY 4.0)
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The OSPO Alliance
● Launched in 2021 by European nonprofit organizations to promote an approach to excellence in open
source software management.
● Governed by open source principles: open, collaborative, meritocratic. Everybody is welcome, and we
respect members privacy (no collection of details, no spamming).
● Provides:
○ The OSPOAlliance website and community mailing list.
○ The OSPO OnRamp monthly webinars.
○ The Good Governance Initiative and its associated resources.
● Yearly releases: v1.0 (Nov 2021), v1.1 (Nov 2022)
OSPO Alliance | @OSPOAlliance | ospo-alliance.org License: CC-BY 4.0
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OSPO ALLIANCE | THIS WORK IS LICENSED UNDER A CREATIVE COMMONS ATTRIBUTION 4.0 INTERNATIONAL LICENSE (CC BY 4.0)
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Who?
The OSPO Alliance in a few words:
● A vendor-neutral space, founded by
European nonprofit organizations.
● Participation is open to all.
● Low barrier:
No fees, no commitment.
Just a statement of support.
Our members include organizations of all
sizes & types: SMEs and large companies,
academics, administrations.
OSPO Alliance | @OSPOAlliance | ospo-alliance.org License: CC-BY 4.0
18
OSPO ALLIANCE | THIS WORK IS LICENSED UNDER A CREATIVE COMMONS ATTRIBUTION 4.0 INTERNATIONAL LICENSE (CC BY 4.0)
19
OSPO Alliance & OnRamp meetings
The OSPOAlliance :Action & Collaboration
Organisations join(1) the OSPOAlliance to exchange and learn about the basics on how to set up an
OSPO and get started into open source.
OnRamp meetings: 90 minutes, every 3rd Friday of the month, 10:30 to 12:00
Two moments :
Presentations to share experiences, lessons learned
– recorded sessions
Openly share and discuss challenges, problems or other topics around
establishing Open Source in your organisation
– Chatham House Rules, not recorded.
(1) Only a signature of a statement of support required
OSPO ALLIANCE | THIS WORK IS LICENSED UNDER A CREATIVE COMMONS ATTRIBUTION 4.0 INTERNATIONAL LICENSE (CC BY 4.0)
20
More info - Contact us - Get involved
OSPOAlliance & OnRamp meetings
● Visit the OSPOAlliance page : https://ospo.zone/contribute/
● Subscribe to mailing list: https://accounts.eclipse.org/mailing-list/ospo.zone
Good Governance Initiative
● Visit main page: https://www.ow2.org/view/OSS_Governance/
● Subscribe to dedicated mailing list: https://mail.ow2.org/wws/info/ossgovernance
● Visit the GitLab GGI project: https://gitlab.ow2.org/ggi/ggi
OSPO ALLIANCE | THIS WORK IS LICENSED UNDER A CREATIVE COMMONS ATTRIBUTION 4.0 INTERNATIONAL LICENSE (CC BY 4.0)
21
GGI - Contributing
OSPO Alliance | @OSPOAlliance | ospo-alliance.org License: CC-BY 4.0
21
We are open!
All of our work is public and accessible, and we welcome contributions.
● OSPO Alliance website: https://ospo-alliance.org
● GGI Workplace: https://gitlab.ow2.org/ggi/ggi
● Mailing lists:
○ OSPO Alliance: ospo.zone@eclipse.org
○ GGI: ossgovernance@ow2.org
● Contributing guide: https://gitlab.ow2.org/ggi/ggi/-/blob/main/CONTRIBUTING.md
OSPO ALLIANCE | THIS WORK IS LICENSED UNDER A CREATIVE COMMONS ATTRIBUTION 4.0 INTERNATIONAL LICENSE (CC BY 4.0)
22
GGI Features & Roadmap
OSPO Alliance | @OSPOAlliance | ospo-alliance.org License: CC-BY 4.0
22
The GGI Handbook has received an enthusiastic reception.
● It has already been deployed at various organizations (corps, administrations).
● Feedback is great. We want to continue improving its content and dissemination.
Possible next steps for the roadmap:
● Improving and enriching the handbook with more, and better content.
● More translations, Better deployment on multiple platforms.
● Lack of measurement:
○ Integration of metrics to better track progress and success!
OSPO ALLIANCE | THIS WORK IS LICENSED UNDER A CREATIVE COMMONS ATTRIBUTION 4.0 INTERNATIONAL LICENSE (CC BY 4.0)
23
THANK YOU!
OSPO ALLIANCE | THIS WORK IS LICENSED UNDER A CREATIVE COMMONS ATTRIBUTION 4.0 INTERNATIONAL LICENSE (CC BY 4.0)

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SFSCON23 - Valentina Del Prete Stefano Pampaloni - RIOS (Rete Italiana Open Source) presents latest updates on the OSPO Alliance and the Good Governance Initiative

  • 1. OSPO ALLIANCE | THIS WORK IS LICENSED UNDER A CREATIVE COMMONS ATTRIBUTION 4.0 INTERNATIONAL LICENSE (CC BY 4.0) 1 GOOD GOVERNANCE INITIATIVE A PROJECT FROM THE OSPO ALLIANCE <<SFSCon 2023 – 10-11 NOV 2023>> 7
  • 2. OSPO ALLIANCE | THIS WORK IS LICENSED UNDER A CREATIVE COMMONS ATTRIBUTION 4.0 INTERNATIONAL LICENSE (CC BY 4.0) 2 RIOS – Rete Italiana Open Source Anetwork of companies created to promote high-level professional services andOpen Source products. RIOS represents a point of reference in Italy for anyone wishing to exploit the benefits of Open Source with the security, stability, support, and guarantee of enterprise- level solutions.
  • 3. OSPO ALLIANCE | THIS WORK IS LICENSED UNDER A CREATIVE COMMONS ATTRIBUTION 4.0 INTERNATIONAL LICENSE (CC BY 4.0) 3 Free & Open Source Software (FOSS) Freedom + Opportunities ● Everywhere, unavoidable, fuels innovation : FOSS is the bedrock of all modern and successful initiatives. ● The freedom to use, modify, execute and share software brings tremendous opportunities + Obligations ● FOSS also comes with legal obligations, IPrestrictions. ● Making the most out of FOSS requires deep knowledge of the ecosystems and a clear strategy.
  • 4. OSPO ALLIANCE | THIS WORK IS LICENSED UNDER A CREATIVE COMMONS ATTRIBUTION 4.0 INTERNATIONAL LICENSE (CC BY 4.0) 4 Open Source Program Office (OSPO) FOSS is now part of most organizations' software supply chain OSPOs are structures that organize and promote good use of FOSS inside an organization Most companies are only starting to realize they need an OSPO … do not know where to start, where to go, or get lost along the way! => Introducing the Good Governance Initiative & OSPOAlliance
  • 5. OSPO ALLIANCE | THIS WORK IS LICENSED UNDER A CREATIVE COMMONS ATTRIBUTION 4.0 INTERNATIONAL LICENSE (CC BY 4.0) 5 The Good Governance Initiative (GGI) The GGI Handbook ➢ AFramework to create a full blown OSPO The Resource Center ➢ Collect existing relevant material to address all open source challenges OSPOAlliance & OnRamp Meetings ➢ Aspace to share and promote OSPOs, and good implementation of the GGI.
  • 6. OSPO ALLIANCE | THIS WORK IS LICENSED UNDER A CREATIVE COMMONS ATTRIBUTION 4.0 INTERNATIONAL LICENSE (CC BY 4.0) 6 GGI Framework - Goals Proposes a path to a successful OSPO, with a proven method and practical guidance: ○ Lists 25 Activities, from Software Composition Analysis and development best practices, to training, HR and executives' education. ○ Activities are organized into Goals, from discovery to engagement and strategy. Usage Goal Trust Goal Culture Goal Engagement Goal Strategy Goal OSPO Alliance | @OSPOAlliance | ospo-alliance.org License: CC-BY 4.0 6
  • 7. OSPO ALLIANCE | THIS WORK IS LICENSED UNDER A CREATIVE COMMONS ATTRIBUTION 4.0 INTERNATIONAL LICENSE (CC BY 4.0) 7 GGI Methodology - Five Goals Breaking down the OSPO objectives into 5 goals UsageGoal:BasicSkillsinUsingOpenSourceSoftware TrustGoal:SecureandAppropriateUsageofOpenSourceSoftware CultureGoal:BelongingtotheOpenSourceCommunityatLarge EngagementGoal:EngagingwiththeOSSEcosystem StrategyGoal:OpenSourceasaCorporateStrategy
  • 8. OSPO ALLIANCE | THIS WORK IS LICENSED UNDER A CREATIVE COMMONS ATTRIBUTION 4.0 INTERNATIONAL LICENSE (CC BY 4.0) 8 GGI Framework - Activities ● Activities have the following structure: ○ Description ○ Opportunity Assessment ○ Progress Assessment ○ Recommendations ○ Tools & Resources ● Activities are meant as templates, and need to be translated to the local context through Scorecards, which enable full adaptation. OSPO Alliance | @OSPOAlliance | ospo-alliance.org License: CC-BY 4.0 8
  • 9. OSPO ALLIANCE | THIS WORK IS LICENSED UNDER A CREATIVE COMMONS ATTRIBUTION 4.0 INTERNATIONAL LICENSE (CC BY 4.0) 9 GGI Methodology - Scorecards Scorecards To describe and assess how each activity is implemented in a company. Two flavours: ● Full detailed document ● Light version, integrated to the GGI Board
  • 10. OSPO ALLIANCE | THIS WORK IS LICENSED UNDER A CREATIVE COMMONS ATTRIBUTION 4.0 INTERNATIONAL LICENSE (CC BY 4.0) 10 GGI Handbook The GGI Handbook comes as a Website and Book ● Under the CC-BYlicence 4.0. ● Hard copies are available for purchase ● Translated into German, Italian and being translated into French, Portuguese and Spanish ● Openly developed on Git repositories
  • 11. OSPO ALLIANCE | THIS WORK IS LICENSED UNDER A CREATIVE COMMONS ATTRIBUTION 4.0 INTERNATIONAL LICENSE (CC BY 4.0) 11 GGI – Translations Principles & Tools Translated using Weblate (https://hosted.weblate.org/projects/ospo-zone-ggi/) ● Alibre (GNU GPLv3) translation software ● Free service hosting for open source projects ● Used for 2,500+ libre software projects and companies in over 165 countries (eg. Debian Handbook, LibreOffice, OpenSuse, F-Droid) ● Allows anyone to suggest new translations ● Linked with GitLab repository ● Easy to interface through local Bash scripts
  • 12. OSPO ALLIANCE | THIS WORK IS LICENSED UNDER A CREATIVE COMMONS ATTRIBUTION 4.0 INTERNATIONAL LICENSE (CC BY 4.0) 12 GGI –Translations Principles & Tools GGI Handbook Project on Weblate web site Languages and progression of translated text
  • 13. OSPO ALLIANCE | THIS WORK IS LICENSED UNDER A CREATIVE COMMONS ATTRIBUTION 4.0 INTERNATIONAL LICENSE (CC BY 4.0) 13 GGI – My GGI Board AGitLab Board to kick-start GGI Implementation Simple setup : 1) Fork repository 2) CreateAPI token 3) Add it in CI/CD variable 4) Initial run of pipeline What you get : 1) Aspace to track the implementation of theActivities 2) One Issue /Activity with Role, Status and Goal labels 3) AGitLab Board to organiseActivities 4) AWeb Dashboard to track and share your progression 5) Anightly Pipeline to refresh the Dashboard
  • 14. OSPO ALLIANCE | THIS WORK IS LICENSED UNDER A CREATIVE COMMONS ATTRIBUTION 4.0 INTERNATIONAL LICENSE (CC BY 4.0) 14 GGI v1.1 - Translations Translations of the Handbook are available! ● We are using Weblate (an OSS project) to crowdsource the translations. ● German and French versions already available, with others on their way: Portuguese, Spanish, Italian. ● And more to come! OSPO Alliance | @OSPOAlliance | ospo-alliance.org License: CC-BY 4.0 14
  • 15. OSPO ALLIANCE | THIS WORK IS LICENSED UNDER A CREATIVE COMMONS ATTRIBUTION 4.0 INTERNATIONAL LICENSE (CC BY 4.0) 15 GGI – My GGI Board GitLab Board withActivities Dashboard website
  • 16. OSPO ALLIANCE | THIS WORK IS LICENSED UNDER A CREATIVE COMMONS ATTRIBUTION 4.0 INTERNATIONAL LICENSE (CC BY 4.0) 16 GGI v1.1 - Deployment ● Easy to deploy: 10mn setup on any GitLab instance. ● Provides complete access to all GGI features: activities, boards, and a customized dashboard to track and share progress. OSPO Alliance | @OSPOAlliance | ospo-alliance.org License: CC-BY 4.0 16
  • 17. OSPO ALLIANCE | THIS WORK IS LICENSED UNDER A CREATIVE COMMONS ATTRIBUTION 4.0 INTERNATIONAL LICENSE (CC BY 4.0) 17 The OSPO Alliance ● Launched in 2021 by European nonprofit organizations to promote an approach to excellence in open source software management. ● Governed by open source principles: open, collaborative, meritocratic. Everybody is welcome, and we respect members privacy (no collection of details, no spamming). ● Provides: ○ The OSPOAlliance website and community mailing list. ○ The OSPO OnRamp monthly webinars. ○ The Good Governance Initiative and its associated resources. ● Yearly releases: v1.0 (Nov 2021), v1.1 (Nov 2022) OSPO Alliance | @OSPOAlliance | ospo-alliance.org License: CC-BY 4.0 17
  • 18. OSPO ALLIANCE | THIS WORK IS LICENSED UNDER A CREATIVE COMMONS ATTRIBUTION 4.0 INTERNATIONAL LICENSE (CC BY 4.0) 18 Who? The OSPO Alliance in a few words: ● A vendor-neutral space, founded by European nonprofit organizations. ● Participation is open to all. ● Low barrier: No fees, no commitment. Just a statement of support. Our members include organizations of all sizes & types: SMEs and large companies, academics, administrations. OSPO Alliance | @OSPOAlliance | ospo-alliance.org License: CC-BY 4.0 18
  • 19. OSPO ALLIANCE | THIS WORK IS LICENSED UNDER A CREATIVE COMMONS ATTRIBUTION 4.0 INTERNATIONAL LICENSE (CC BY 4.0) 19 OSPO Alliance & OnRamp meetings The OSPOAlliance :Action & Collaboration Organisations join(1) the OSPOAlliance to exchange and learn about the basics on how to set up an OSPO and get started into open source. OnRamp meetings: 90 minutes, every 3rd Friday of the month, 10:30 to 12:00 Two moments : Presentations to share experiences, lessons learned – recorded sessions Openly share and discuss challenges, problems or other topics around establishing Open Source in your organisation – Chatham House Rules, not recorded. (1) Only a signature of a statement of support required
  • 20. OSPO ALLIANCE | THIS WORK IS LICENSED UNDER A CREATIVE COMMONS ATTRIBUTION 4.0 INTERNATIONAL LICENSE (CC BY 4.0) 20 More info - Contact us - Get involved OSPOAlliance & OnRamp meetings ● Visit the OSPOAlliance page : https://ospo.zone/contribute/ ● Subscribe to mailing list: https://accounts.eclipse.org/mailing-list/ospo.zone Good Governance Initiative ● Visit main page: https://www.ow2.org/view/OSS_Governance/ ● Subscribe to dedicated mailing list: https://mail.ow2.org/wws/info/ossgovernance ● Visit the GitLab GGI project: https://gitlab.ow2.org/ggi/ggi
  • 21. OSPO ALLIANCE | THIS WORK IS LICENSED UNDER A CREATIVE COMMONS ATTRIBUTION 4.0 INTERNATIONAL LICENSE (CC BY 4.0) 21 GGI - Contributing OSPO Alliance | @OSPOAlliance | ospo-alliance.org License: CC-BY 4.0 21 We are open! All of our work is public and accessible, and we welcome contributions. ● OSPO Alliance website: https://ospo-alliance.org ● GGI Workplace: https://gitlab.ow2.org/ggi/ggi ● Mailing lists: ○ OSPO Alliance: ospo.zone@eclipse.org ○ GGI: ossgovernance@ow2.org ● Contributing guide: https://gitlab.ow2.org/ggi/ggi/-/blob/main/CONTRIBUTING.md
  • 22. OSPO ALLIANCE | THIS WORK IS LICENSED UNDER A CREATIVE COMMONS ATTRIBUTION 4.0 INTERNATIONAL LICENSE (CC BY 4.0) 22 GGI Features & Roadmap OSPO Alliance | @OSPOAlliance | ospo-alliance.org License: CC-BY 4.0 22 The GGI Handbook has received an enthusiastic reception. ● It has already been deployed at various organizations (corps, administrations). ● Feedback is great. We want to continue improving its content and dissemination. Possible next steps for the roadmap: ● Improving and enriching the handbook with more, and better content. ● More translations, Better deployment on multiple platforms. ● Lack of measurement: ○ Integration of metrics to better track progress and success!
  • 23. OSPO ALLIANCE | THIS WORK IS LICENSED UNDER A CREATIVE COMMONS ATTRIBUTION 4.0 INTERNATIONAL LICENSE (CC BY 4.0) 23 THANK YOU! OSPO ALLIANCE | THIS WORK IS LICENSED UNDER A CREATIVE COMMONS ATTRIBUTION 4.0 INTERNATIONAL LICENSE (CC BY 4.0)