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Service
Design
Barcelona
Let’s map #sd!
CC BY-3.0
@SD_Barcelona
#mappingsdb
#servicedesign
@wequestion & @adriagm
!

WIFI - apocapoc
PW - pocapocfemtot
Agenda
Introduction
WHAT & HOW to MAP
Making!
Filling
Who’s who
today?
1. I love cats
2. I am a very good cook
3. When I was a child, I belonged to a gang
4. I am extremely superstitious
5. I am a fashion addict
6. I have two sisters
7. I believe we are not alone in the universe
8. I used to ice-skate
9. I play in a band
10. I have lived in Barcelona more than 10 years
What do I need to know
to work on
service innovation
in Barcelona?
BLOC 1 - 15 min
What DATA would help
us to find the answer?

BLOC 1 - 15 min
How could we get
the data?

BLOC 1 - 15 min
(inter) ACTIVE
BREAK
Conceptualise
Prototype
Build

BLOC 2
Conceptualise Prototype

First round - 15 min
Present & Feedback
!

Understanding
GREEN
RED
1,5 min + 2 min
Conceptualise Prototype

Second round - 15 min
Present & Feedback
!

Understanding
GREEN
RED
1,5 min + 2 min
Prototype Build

GO! - 30 min
Present & Feedback
!

Understanding
GREEN
RED
1,5 min + 2 min
(inter) ACTIVE
BREAK
Filling!

BLOC 3 - 15 min
(inter) ACTIVE
BREAK
The public stage
for service design
in Barcelona

Service Design Barcelona
Service Innovation
Collaboration
P2P
Open
Guiding principles
2 activities
96 followers
150+ fb reach
30 year young
woman!
SDBarcelona in numbers
2 activities
96 followers
150+ fb reach
30 year young
woman!
SDBarcelona in numbers
YOUR stage, use it!

Lead an activity
Be true to GP
Have a purpose
Be non profit
Honour participants
and SDB
Share activity & results
Guidelines to lead an activity
Thank you.

:)

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Mapping Service Design in Barcelona