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Paul Campbell
SVP Customer Service and Logistics
PepsiCo Europe, Sub Saharan Africa
The volatility
and uncertainty of
the change is
unprecedented
The World is more Uncertain
Commodities SecurityClimate
Political Social
- Fortnightly big format shop with fresh
top upShopper Habits
- Focussed on efficiency
- Large store format leading supply chain
strategy
- Service important
OT Retailer
From To
- eComm, lower freq big format,
discounter, convenience blend
- Service Critical
- Present in multi channel
- One price point
- Efficiency focus shifting to waste
and value
VALUE PRICE TIME QUALITYEXPERIENCE
Moving Supply Chain from simply driving Costs
and Quality to a broader value chain
* Kantar Retail
Range Implications
AVAILABILITY
AT
THE POINT OF NEED
CUSTOMISATION
DATA
Thank You

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