The document discusses Lewin's model of change which includes three stages: unfreeze, move, and refreeze. It explores various management tools and models that can help at each stage of change including force field analysis, appreciative inquiry, and sticky change. It also looks at how leadership and addressing resistance can help support people through the process of change.

1. Kotter1
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BCG Dice
Lewin
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Model
Unfreeze
Refreeze
Move
Lead
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MyLearningPath
Let us first try to understand the process of
change with the help of some management
models …

2. Kotter1
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BCG Dice
Lewin
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Burning Platform
Force Field Analysis
Appreciative Inquiry
Influencing Style
Model
Unfreeze
Refreeze
Move
Lead
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MyLearningPath
So far, we’ve discussed models that help us understand
the process of change. Now, we are going to take a look at
tools that help us manage it effectively and get people’s
support at each stage, using Lewin’s model as a guide. We
start with the stage of Unfreeze

3. Kotter1
2
3
BCG Dice
Lewin
5
6
4
7
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17
Burning Platform
Force Field Analysis
Appreciative Inquiry
Influencing Style
Communication
Team Shield
Problem Solving
Model
Unfreeze
Refreeze
Move
Lead
16
MyLearningPath
So far, we’ve discussed management tools that
help us during the Unfreeze stage. Now, we are
going to take a look at tools that help us during
the Move stage of change.

4. Kotter1
2
3
BCG Dice
Lewin
5
6
4
7
8
9
10
11
12 13
14
15
17
Burning Platform
Force Field Analysis
Appreciative Inquiry
Influencing Style
Communication
Team Shield
Problem Solving
Sticky Change
Story-telling
Model
Unfreeze
Refreeze
Move
Lead
16
MyLearningPath
Having looked at management tools that can help
us during the Unfreeze & Move stages, let us now
explore the final stage of the change process, the
Refreeze stage.

5. Kotter1
2
3
BCG Dice
Lewin
5
6
4
7
8
9
10
11
12 13
14
15
17
Burning Platform
Force Field Analysis
Appreciative Inquiry
Influencing Style
Communication
Team Shield
Problem Solving
Sticky Change
Story-telling
Model
Unfreeze
Refreeze
Move
Lead
16
MyLearningPath
Leadership
Style Resistance to
Change
Kubler
Ross
Mental
Traps
How to
Dialogue
Having looked at change as a process, let us
now explore the subject of leading and
supporting people in times of change