Recommended
Recommended
More Related Content
What's hot
What's hot (14)
Similar to South Staffordshire Shropshire Healthcare NHS FT- Service user involvement and empowerment in acute mental health and forensic services- PEN 2017
Similar to South Staffordshire Shropshire Healthcare NHS FT- Service user involvement and empowerment in acute mental health and forensic services- PEN 2017 (20)
More from RuthEvansPEN
More from RuthEvansPEN (20)
Recently uploaded
Recently uploaded (20)
South Staffordshire Shropshire Healthcare NHS FT- Service user involvement and empowerment in acute mental health and forensic services- PEN 2017
- 1. @sssftnhs sssft.nhs.uk@sssftnhs sssft.nhs.uk Service User Involvement and Empowerment in Acute Mental Health and Forensic Services • Diane Taylor, Service Improvement Peer Worker • Tyler-Lee Jefferis, Forensics Service User Involvement Representative @sssftinvolve
- 2. @sssftnhs sssft.nhs.uk What was happening? • Trust was largely getting it right • Involving service user and carers at every level • From reviewing leaflets to appointing the Trust’s new chairman • Addressing the CQC @sssftinvolve
- 3. @sssftnhs sssft.nhs.uk CQC on 2 conditions • I can say what I really think • You buy me a coffee @sssftinvolve
- 4. @sssftnhs sssft.nhs.uk How can we do it better? • Employ someone to train service users and carers to do involvement • Employ someone with lived experience to give a voice to the voiceless • Employ someone to break down the barriers and to empower others @sssftinvolve
- 6. @sssftnhs sssft.nhs.uk Training Developed • Introduction to Involvement 50+ • PLACE 10 • Recruitment and interviewing • Meeting etiquette • More to follow @sssftinvolve
- 7. @sssftnhs sssft.nhs.uk How are we doing now? • Service user and carer feedback ‘very good’ • Staff feedback ‘very good’ • Forensics not being heard or included @sssftinvolve
- 8. @sssftnhs sssft.nhs.uk Giving a voice to people using Forensic Services • Identified service user representatives on each ward • Worked within their restrictions to have greatest impact • Taking the training to them in a way that meets their needs @sssftinvolve
- 9. @sssftnhs sssft.nhs.uk Meet Tyler • Presented my personal story to the Trust Board • Presented at community engagement meetings • Reviewed new leaflets and literature • Represent my ward at biweekly meetings @sssftinvolve
- 10. @sssftnhs sssft.nhs.uk Meet Tyler • Presented feedback to service user and carer involvement celebration day • Deliver training to other service users, carers and staff • About to lead PLACE on forensic wards @sssftinvolve
- 11. @sssftnhs sssft.nhs.uk What can you do? • We are the experts because we live it • Give us the tools we need to have the biggest impact • Empower us • Trust us • Work with us @sssftinvolve