This document introduces a localization company called Localization Lab, run by Montserrat and Rosa M. The company was founded over five years ago with a vision of using language to help companies communicate with customers around the world in an empathetic, human, and kind way. Localization Lab provides translation and localization services across various mediums like websites, video games, apps, and more. They emphasize integrity, reliability, team spirit, and empathy in their work.