2. 2 Baltimore Group - Facilities Management & Property Services
3 Flexible Solutions
4 Who We Are
5 Our Reach
6 Outsourcing Support
7 Setting Standards
8 Our People
10 Service Map
11 Our Approach to FM
13 Total FM
15 Building Maintenance & Estate Management
16 Mechanical & Electrical
17 Fire & Security
20 Cleaning & Environmental Health
22 Building & Design
23 Health & Safety
24 Baltimore Telecomm
25 Baltimore Parking Solutions
26 Sustainability
Contents
3. 3call us on: 0203 714 2025 alternatively you can email us: enquiries@baltimoregroup.co.uk
The facilities management industry is continuously
changing, from expansion to wider service models, current
regulations, the latest accreditations and new
technologies. For us, there is one thing that will never
change and that is our commitment to delivering
client-focused services of a consistently high standard.
Our clients vary in size, sector and industry, meaning that our
approach to facilities management needs to be flexible and
adaptable. We work for managing agents, facilities managers,
procurement managers and businesses directly, helping their
facilities to run like clockwork day in day out.
At Baltimore Group we are dedicated to meeting the needs of our
clients and will go the extra mile to make things happen. We pride
ourselves on the personalised service we deliver, through
dedicated account managers and support teams.
Understanding the specific requirements of each and every client
is vital to our personalised approach to service delivery. We
achieve this by building strong relationships with our clients from
day one, so that we can work closely together to achieve key
business objectives.
Our focus on client relationships is implemented across the board
from senior management through to call-out engineers and our
administration teams. Our approachable teams of technical,
service and management professionals are key to maintaining our
company values, ensuring all services are consistently based on;
trust, safety, reliability and quality.
We provide a consistently high level of service across the Group
and have implemented a comprehensive training system that
combines industry accreditations with relevant qualifications.
We also ensure that we are continuously up to date with changes
in the facilities management industry and are always improving
how we do things, this is supported by our membership with
industry bodies such as BIFM, ECA, FSA and BICSc.
Our dependable reputation for quality has developed from our
commitment to excellent communication. To maintain effective
levels of communication we focus on being accessible and
transparent across the Company. Senior Management have a
hands-on approach to business and are heavily involved with
the supervision of service quality as well as being assigned as
account managers for continuous client support.
www.baltimoregroup.co.uk
For us, there is one thing that
will never change and that is
our commitment to delivering
client-focused services of a
consistently high standard.
Flexible Solutions
4. 4 Baltimore Group - Facilities Management & Property Services
Baltimore Group is a leading provider of facilities management and property
services to a large number of well-established organisations across the UK.
Baltimore Group is a privately owned company specialising in multi-discipline facilities
management and property services. From security and cleaning, to building
maintenance and IT support, Baltimore Group offer a wide range of services to
support businesses with their day-to-day operations.
Since the Company was established in 2005, Baltimore Group has grown significantly
both in size and scope. In 2012 the Company extended its service offering with the
additions of the sub-companies Baltimore Parking Solutions and Baltimore Telecomm,
which now form part of Baltimore Group. Now operating at a national level with high
profile clients in a range of different sectors, Baltimore Group has become a key player
in the facilities management and property services industry.
Within Baltimore Group we have three key Departments;
01 - Fire & Security
02 - Cleaning
03 - Facilities Management
Each specialist division has its own unique markets with the ability to integrate service
requirements to meet customer needs and expectations. We provide a
‘one-stop-shop’ solution to your facilities management needs, allowing you to focus
on your core business, while we focus on what we do best.
Who We Are
5. Petersfield
London
Upminster
Ipswich
Newcastle
OUR
REACH
Manchester
5call us on: 0203 714 2025 alternatively you can email us: enquiries@baltimoregroup.co.uk
We’ve got it covered
From remote countryside locations to bustling city centres,
our teams work across the UK on a variety of buildings and
estates.
Whether you own, occupy or manage a premises, we will
ensure to provide a bespoke service that covers the needs
of your building and organisation. Whether you have a single
site or multiple locations we have implemented a set of
standards and procedures to ensure a consistently high-level
of service which meets our ISO 9001 Quality Standard.
We operate from a strategic network of offices located
around the UK which work together to deliver efficient
facilities management to the Nation
Sectors
We work in a wide range of commercial and residential
buildings across the following sectors;
• Corporate
• Retail
• Transport & Logistics
• Education
• Leisure & Hospitality
• Property Professionals
• Construction & Design
• Public Sector
• Industrial & Trade
Where We Work
6. 6 Baltimore Group - Facilities Management & Property Services
Outsourcing Services
Why outsource your services with Baltimore Group?
There are many benefits to outsourcing your support services to Baltimore Group, as the supplier of choice for all your facilities
management needs;
Focus: By outsourcing one or more facilities management services to us, we leave you to focus on your core
business activities.
Trust: Trusted companies like us minimise stress for businesses by providing services that are consistent, reliable,
accessible and transparent.
Partnerships: By integrating or bundling services together, companies can focus on the management and
administration of fewer contractor partnerships. This not only eliminates timeline constraints and maximises
efficiencies but also allows core contractor partnerships to grow stronger and more secure.
Expertise: Our vast experience and expertise allows us to get on with what we do best and that is to service the
needs of our customers. At Baltimore Group we endeavour to provide a quality level of service through our team of
fully qualified and highly-skilled individuals.
Flexibility: The flexible work processes that we commit to allow us to adapt to client preferences and individual
needs. This allows us to build strong relationships with our clients so that we can exceed expectations and work
seamlessly with their organisations.
Health & Safety: We are committed to ensuring a safe environment for our staff, clients and all those that come
in contact with our work. We are accredited by a number of third party certification bodies to satisfy the need to
comply with UK Health and Safety Law, whilst promoting best practice in all we do.
Compliance: Stringent regulations and legislations have made managing organisational compliance a challenge
in itself. With our industry knowledge and extensive list of health and safety accreditations, we support our clients
with their own legislative and regulatory compliance.
7. 7call us on: 0203 714 2025 alternatively you can email us: enquiries@baltimoregroup.co.uk
Setting Standards
Setting Standards
Managing facilities involves managing risk.
At Baltimore Group we are committed to providing a high level of service quality in everything we do. We are accredited by a number of
recognised bodies, such as;
To ensure we are up to date with industry changes and developments, we are also members of
industry bodies such as;
BIFM – The British Institute of Facilities Management
BICSc – The British Institute of Cleaning Science
ECA – Electrical Contractors’ Association
FSA approved – Fire and Security Association
8. 8 Baltimore Group - Facilities Management & Property Services
“Our people are
important to us.
Together we make
up the team that is
the secret to our
success”
9. 9call us on: 0203 714 2025 alternatively you can email us: enquiries@baltimoregroup.co.uk
We believe that that best way to maintain high levels of
customer service, is to continuously improve the way we
do things. In order to achieve this we encourage innovation
from our employees and work together with them to better
company processes and procedures.
We have implemented a free thinking company culture that
highlights the importance of teamwork as well as empowering
individuality.
Our teams are from various professional backgrounds and have
a wide range of skillsets. We encourage continual profession-
al development through recognised educational and technical
schemes.
Our training opportunities benefit everyone involved, the employee
widens their skillset, we extend our capabilities and in turn the
client gets the best possible service. Recruitment and selection
is one way that we ensure we have the best team for the job but
we are also committed to encouraging personal development and
career aspirations in order to maximise an employee’s potential.
Every member of our team is accessible, approachable and
accountable which allows us to deliver an exceptional level of
customer service.
Our senior management team take a hands-on approach to
business, with quality processes, quality people and quality
service levels. Our managers are some of the best in the industry,
each varying in skillsets, backgrounds and technical know-how.
Recycling Talent
We are doing our bit to create next generation engineers.
Apprenticeships ensure that we as a Company contribute to the
creation of the next generation of industry professionals, who can
learn in a practical and safe environment. We also look to take on
graduates and highly-trained professionals to bring future ideas to
the Company.
Our People
“An apprenticeship is a great
way to begin your dream
career, getting you the
experience you need to
progress in your field”
11. 11call us on: 0203 714 2025 alternatively you can email us: enquiries@baltimoregroup.co.uk
Our Approach to Facilities Management
It is not always straightforward for businesses to decide on the most adequate
solution for the management of their property and facilities. Fortunately, at
Baltimore Group we help you to determine the right solution for your individual
needs by creating bespoke service packages that work seamlessly alongside
your organisation.
We provide you with an opportunity to outsource all or some of your business
support services, leaving you to concentrate on your core business activity.
Self-Delivery
Self-delivery is important to us and so we are continuously working to deliver more
of our services inhouse. We manage our supply chain through a set of key
partnerships and ensure that any contractors or suppliers we work with, act in
accordance with our company values.
Integration
At Baltimore Group, we have the capability to provide single, bundled or integrated
services. We understand that no two clients are the same and in order to provide
effective service solutions, we treat every requirement as unique. For clients with
complex requirements, we aim to simplify things by providing easily integrated
solutions, managed by us.
Integrating the outsourcing of services can not only help to reduce service costs
but will also increase efficiency in your workplace.
Account Management
Our account managers are on hand to ensure that we are continuously meeting
the needs of our clients while exceeding their expectations.
Key account managers offer a single point of contact which allows us to build
strong partnerships with our clients and helps us to better understand their needs.
Service Overview
13. 13call us on: 0203 714 2025 alternatively you can email us: enquiries@baltimoregroup.co.uk
At Baltimore Group we provide single services right through to completely
integrated Total Facilities Management contracts.
Whether it is for a single building or multi-site portfolio, we deliver a consistent
standard of service quality across the Company.
Maximising Efficiencies
Total Facilities Management contracts provide ultimate support for property owners
or property/facilities managers by collaborating a number of building maintenance
services together from one provider.
The TFM contracts that we offer our clients maximise outsourcing efficiencies
both in terms of cost and time. We ensure that such contracts are bespoke to
each client’s needs and that we work seamlessly alongside the people within their
organisations.
Integrating both planned and reactive services allows for full coverage, ensuring
your operations run as smoothly as possible at all times.
Simplifiying Supply Chains
An integrated approach to facilities management offers our clients a way to simplify
their supply chain by reducing the need for multiple administration and
management of subcontractors.
We aim to make the transition to integrated facilities management as easy as
possible for our clients by offering a ‘one-stop-shop’ approach.
Total Facilities Management
14. 14 Baltimore Group - Facilities Management & Property Services
“For many years, Baltimore Group have provided us with an integrated facilities management service, covering
our diverse property portfolio. Excellent customer service, coupled with a single point of contact, has allowed
us to build a lasting partnership with Baltimore Group, based on trust, reliability and quality. Baltimore Group is
an ideal solution for both short and long term facilities management contracts for a wide range of
commercial and residential properties. For us, Baltimore Group are an obvious choice of service supplier
due to their integrated service offering, expertise and extensive experience in the industry”.
Richard Gammie, Partner at Montagu Evans.
15. 15call us on: 0203 714 2025 alternatively you can email us: enquiries@baltimoregroup.co.uk
Property Maintenance & Estate Management
Managing your premises. Maintaining Your Image.
At Baltimore Group, we understand the lifecycle of buildings and what it takes
to maintain them. By keeping up with planned property maintenance, owners
can avoid long term damage and costly repairs, whilst minimising disruption.
From minor works to complex projects, we offer an extensive list of property and
estate management services that will help keep your facilities operating efficiently.
Planned preventative maintenance (PPM) schedules help to prolong the life of your
equipment, avoid wasted energy and ensure your equipment is effective and safe to
use. Your maintenance schedule will be delivered against monitored targets and key
performance indicators to ensure it is working effectively towards your business
objectives. As well as planned preventative maintenance, we provide a range of
one-off property maintenance services from handyman jobs to specialised services
such as locksmiths and roofing.
We understand that sometimes, you cannot be prepared for everything, so our
maintenance team is responsive to building maintenance issues 24 hours a day,
7 days a week, 365 days a year.
Estate Management
At Baltimore Group we deliver comprehensive estate management for commercial and
residential sites across the UK, combining a wide range of maintenance services.
Our property maintenance and estate management services include;
• Ground Maintenance & Landscaping
• Reactive Building Maintenance
• Waste Management
• Graffiti Removal & Pressure Washing
• Planned Preventative Maintenance (PPM)
• Window & Canopy Cleaning
• Car Park Management
• Pest Control
• Handyman Services
• Fire & Security System Maintenance
Building Maintenance
16. 16 Baltimore Group - Facilities Management & Property Services
Reactive Maintenance
Our inhouse mechanical and electrical teams work on both reactive and planned
maintenance. Engineers are on call 24 hours a day, 365 days a year to ensure coverage
for clients on out of hours and emergency requirements when the unforeseen
breakdowns arise.
Planned, Prevantative Maintenance (PPM)
(PPM) Planned preventative maintenance will provide the servicing required at intervals
stated by manufacturer’s recommendations, maximising the lifespan of your technical
assets and minimising the risk of technical and mechanical breakdowns. Regular servicing
visits by skilled and experienced engineers to monitor the buildings systems will keep a
building and its floor space running at its full potential.
Our PPM service helps to keep plant and electrical systems running efficiently as well as
increasing their usable life. By maintaining and regularly monitoring systems the risks of
costly emergency repairs and downtime of plant is greatly reduced. The PPM maintenance
of existing systems is only a small part of what we do, we also undertake complete
mechanical and electrical installation projects, however complex. Our mechanical and
electrical engineers are equipped with the latest PDA equipment so that they have access
to the information and resources they need on or off site. This allows our team in the office
and the engineers in the field to work more efficiently and effectively together to deliver a
quality level of service.
We provide all M&E services from replacing a tap or servicing a chiller or A/C unit to
installing commercial boiler systems or L.V (Low Voltage) main switch panels. With our
qualified inhouse engineers we can provide full condition reports for most plant and
machinery.
Other mechanical and electrical services that we provide are;
• PAT Testing
• Installation or Replacement of Systems
• Plumbing & Heating
• Refrigeration & Air conditioning
• Servicing & Maintenance
• Electrical Installation Conditional Reports
Mechanical & Electrical Services
17. 17call us on: 0203 714 2025 alternatively you can email us: enquiries@baltimoregroup.co.uk
There is never a ‘one size fits all’ solution to fire and
security and so we adopt a flexible approach.
We understand that each client has individual needs and
requirements and once we understand what you want from
your fire and security equipment, we are the ones who can
make it happen.
All commercial fire and security systems are installed to the latest
British and European Standards and are future proofed to ensure
they adhere to legislative and insurance requirements.
The foundation of our success lies within the expertise of our
team, from management through to administrators. Our technical
teams have been carefully selected for their skill base, experience
levels and ability to build strong relationships with clients.
With a state of the art management information system, we can
ensure complete client and customer confidentiality in
accordance with National Codes of Practice.
Security
Businesses cannot afford to take chances on security.
At Baltimore Group we provide the latest in cost-effective security
systems, tailored to meet the needs of your business.
Depending on the size of your premises, access points, the
nature of your business and your levels of risk, your security
requirements will be treated as bespoke. Our experienced system
designers will work with you to create the right system for your
needs, whatever the size or complexity.
We use state of the art electronic security systems designed to
ensure the effective protection of your building, your belongings
and most importantly your people. On top of this protection, we
also assist you in your compliance with legislative and insurance
requirements.
We install and maintain the following security systems, which can
be sourced as either single services or fully integrated solutions
for maximum security.
Surveillance
CCTV (Closed Circuit Television) systems are ideal security
solutions for the visual protection of property. Video surveillance
systems are an invaluable method of recording crime, violence or
anti-social behaviour and also act as a visual and in some cases
a verbal deterrent to unwanted visitors. In order to create a
surveillance system that works for you, we provide bespoke
solutions that maximise your security. Our experts can create
a system for virtually any scenario, taking into consideration all
aspects of your business.
Fire & Security
18. 18 Baltimore Group - Facilities Management & Property Services
Not only will we discuss your security needs, we will also look at
what you want from your CCTV system and evaluate impacting
factors such as; environment, location and lighting. Whether it
is a simple system with one or two cameras or a fully integrated,
digital system with Internet Protocol, Wi-Fi and cloud storage,
every system is made to measure.
Whilst standalone cameras can offer basic surveillance, IP
cameras offer high definition and better resolutions.
Systems can be monitored by our Alarm Receiving Centre, and
images can be viewed anywhere in the world online via IP, either
of live real-time streaming or of recorded video from an IP DVR.
Video data can also be recorded and stored onto ‘the cloud’
and can be accessed remotely with an online connection.
Access Control Systems
Monitoring and controlling peoples access to your premises is
another effective security tool used to prevent unwanted visitors
in your property. Access control systems allow you to manage
building entry or exit points through nominated doors via a
central control panel. Our experienced system designers will
look at various factors of your business to ensure you are getting
the level of security you require through access control.
We will look at the number of entry/exit points, use of the
building, movement of staff, disabled access, turnover of
employees and other systems you may wish to integrate.
These factors are used to ensure your access control system is
right for you, making it easy for those with access to manoeuvre
around the building easily, whilst keeping those without
access out.
Systems are managed through a control panel and an
electrical locking facility but can also be controlled remotely
either by yourself or our security team. Access control systems
are not always as simple as controlling entry and exit to a
building, they can also be complex enough to control the
internal boundaries to which people can and can’t access.
High level complex systems can also act as a valuable
management tool by incorporating integrated functions such
as; attendance and payroll systems, car park management
and even vending machines. On top of this, access control can
provide valuable data, allowing you to measure who accessed
areas of your building, when and where.
Intruder Detection Systems
All intruder alarm systems are installed to the latest British and
European Standards by our fully qualified and experienced
technicians. It is becoming increasingly common for insurance
companies to insist that both occupied and vacant premises
are protected by intruder alarms. We aim to assist you in both
compliance and protection of your property.
We comply with the National Security Inspectorate (NSI) Codes
of Practice for the design, installation, commissioning,
maintenance and monitoring of our intruder detection systems.
With our technical expertise and comprehensive product range
we are confident that we can meet your specific needs and
expectations.
Fire & Security (Continued)
19. 19call us on: 0203 714 2025 alternatively you can email us: enquiries@baltimoregroup.co.uk
Fire
Not only is fire safety a legal requirement for commercial
buildings, it is critical for the protection of your people and
your premises.
Our fire division offers a variety of services to the BS 5839 series
of standards and BAFE SP203-1 for; design, installation,
commissioning, handover, verification, servicing and maintenance.
Appropriate fire prevention and protection solutions will differ
according to the nature of your business, the number of people
within your building and the size and layout of your premises.
Like every other facilities service we offer, we treat each building
as a bespoke need, ensuring a seamless fit with your
organisation. All of the fire safety products that we use at
Baltimore Group carry the CE marking, to prove manufacturing
quality and testing.
Fire Detection & Protection
We offer you a comprehensive fire protection and detection
package from risk management surveys through to the installation
of effective fire protection solutions.
From fire extinguishers and sprinklers to the latest fire detection
equipment, you can reinforce the prevention and protection from
fire in your premises.
We offer the full fire alarm package from design to, installation,
commissioning, handover, verification, servicing and maintenance,
to the BS 5839 series of standards. Our systems range from
providing basic property protection to full life protection systems
with options of remote monitoring.
At Baltimore Group we offer a comprehensive service for the
supply, installation, commissioning and servicing of water, foam,
powder and CO2 fire extinguishers. Besides fire extinguishers we
also supply fire and safety signage, extinguisher stands, fire
blankets and alarms. Fire extinguishers must be commissioned
before use to ensure they qualify to the lastest British Standards.
Commisioning is undertaken by our qualified fire extinguisher
technicians, who will ensure each fire extinguisher is fit
for purpose.
Our fully trained and BAFE SP101/104 qualified technicians will
visit your premises to give you and your employees, practical
advice on danger and risk within your premises according to the
Regulatory (Fire Safety) Reform Order 2005.
20. 20 Baltimore Group - Facilities Management & Property Services
A clean and hygienic environment is a
reflection of a professional and
responsible business.
Minimum Disruption, Maximum Efficiency.
At Baltimore Group we specialise in a wide range of
professional cleaning services, from contract cleaning to
one-off deep cleans. Like all services we provide, we will
ensure to adapt each service to meet individual
requirements whilst ensuring consistency of quality and
value for money.
Whether your cleaning requirements are one off, contract
or periodic, we will put together a bespoke service
package that suits you.
Our team of professional cleaners undergo
comprehensive training in the use of equipment to
ensure safety at work and quality workmanship.
At each site we carry out comprehensive risk
assessments and ensure that our teams are trained
to detect, report and avoid hazardous risks.
As a member of The British Institute of Cleaning Science
(BICSc), we take the issues of waste management and
environmentally responsible cleaning extremely seriously.
In order to contribute towards a more environmentally
friendly future, we work closely with our clients to actively
reduce their waste generation and ensure that we too
act responsibly when carrying out our services.
Cleaning & Environmental Health
21. 21call us on: 0203 714 2025 alternatively you can email us: enquiries@baltimoregroup.co.uk
The cleaning services we provide include;
• Window Cleaning
• High Reach Cleaning
• Contract Cleaning
• Deep Kitchen Cleaning
• High Pressure Cleaning
• Housekeeping
• Computer Equipment Hygiene
• Graffiti Removal
• Fire and Flood Restoration
• Builders Cleans
• Carpet & Upholstery
• Waste Management
• Residential Cleans such as; Landlord and end of
tenancy cleans
• Janitorial Supplies & Washroom Services
Contract Cleaning
We operate contract cleaning hours when it suits you and have
extensive experience across a number of sectors including; retail,
corporate, hospitality and local authority. For contract cleaning,
price is not the only factor that should be considered. Companies
should ensure that their contract cleaners are reliable, flexible and
work to a consistently high standard. We have implemented a set
of strict company policies and procedures to ensure we deliver a
high standard of work across the Group at all times, while
maintaining competitive prices.
Pest Control
Our teams specialise in the prevention and control of infestation
and pests, in and around your building. It is essential that
infestation problems are dealt with quickly and effectively to
ensure they are kept under control. We will do regular
inspection visits to ensure your pest control is functional and
effective and will be on call for any nuisance occurrences that
may happen.
Carpet Cleaning
Our professional carpet cleaning system allows deep cleaning
and deodorising of carpets all in one process. With our specialist
system your carpets are guaranteed not to stretch, shrink or split
any seams, also allowing most carpets to be dry within just 30
minutes.
High Reach Cleaning
Our team are experienced in cleaning at heights and in cases
where high level access is needed we are equipped with lifting
equipment and an advanced pole reach system. From exterior
cladding to high reach window cleaning we have the equipment
to ensure effective cleaning at any height.
Window Cleaning
Whatever the size or shape of your building, we cover internal and
external glass with our high reach and wash system.
Fire & Flood Restoration
After catastrophic events such as fire and floods, dealing with the
aftermath can be very distressing. Our cleaning team work to get
properties back to their original state and can offer refurbishment
services if necessary.
Residential Cleaning
At Baltimore Group our cleaning team provide a variety of
residential cleaning services from contract cleaning of communal
areas to deep end of tenancy cleans when required.
For residential properties, cleaning tasks range from general
cleaning to specialist services such as; mattress cleaning
and upholstery.
22. 22 Baltimore Group - Facilities Management & Property Services
Creating Sustainable Spaces
Another specialist area that we provide at Baltimore Group is the design
and building of work place environments. The effective design of workplace
environments can improve productivity and the wellbeing of your
employees. Workplaces need to be practical and functional but also
comfortable for the people that work within them. Our design and
refurbishment capabilities stretch over a variety of sectors from retail to
corporate to residential.
Space Management
We focus on creating spaces that work for you. Whatever your business
model, we ensure that your space is maximised, whilst creating a design that is
unique to your needs and requirements.
Interior Fit-out Projects
We have extensive experience of fit-out projects in a number of different
sectors. For us, understanding our clients’ needs and requirements is the key
to delivering the best solutions. For building and design, our experience in
project management allows us to offer a complete package to our clients,
leading to a desired finished product.
Shop Fitting
With fierce competition in the retail sector, the design and layout of shops,
stores and outlets is a determining factor for your customer’s buyer behaviour.
Our extensive experience in shop fitting allows us to turn your retail space into
a practical and influential area for customers as well as employees.
Office Fitting
Getting an office space right is key to the productivity and wellbeing of your
employees. By providing spaces that are both comfortable, durable and easy
to maintain, offices will be happy and productive places to be.
Building & Design
23. 23call us on: 0203 714 2025 alternatively you can email us: enquiries@baltimoregroup.co.uk
Health, Safety & Compliance
We take health and safety extremely seriously and aim to ensure that
we are doing as much as possible to encourage best practice across
the Company. At Baltimore Group we have implemented a
comprehensive set of health and safety processes and procedures,
which are continuously monitored and improved. All of our
employees are trained to work safely and are equipped with the
relevant qualifications and accreditations to complete their work in
the safest possible manner.
We are certified to OHAS18001 and are members of health and
safety organisations such as; Safecontractor, RoSPA, Gas Safe
Register and CHAS. When working on your premises we provide
you with comprehensive risk assessments and method statements.
Client Compliance
It is not just our health and safety that is important to us, yours is too.
With our extensive building knowledge we can assist you with your
legislative and regulatory compliance, which is an area that is
becoming complex for many industries. We provide a number of
health and safety services that may appeal to you, such as;
• Comprehensive Risk Assessments
• Compliance Surveys and Reports
• VDU Assessments
• Building Audits
• Training Information & Technical Support
We also offer a number of testing services that ensure you have the
correct records for your building compliance, such as;
• Portable Appliance Testing (PAT)
• Water Hygiene Testing
• Gas & Electrical Testing/Inspections
Health & Safety
24. 24 Baltimore Group - Facilities Management & Property Services
Baltimore Telecomm & IT support
Baltimore Telecomm is a sub company within Baltimore
Group that provides commercial phone lines and
broadband packages to a number of businesses
across the UK.
IT Support & Maintenance
Information technology plays an enormous part in the
management of facilities and buildings and it is hard to
envisage a working day without it.
Having round the clock support with IT, is vital for
businesses, as technological failures or network
complications can cause great disruption to an
entire workforce. We offer you a comprehensive on-site
or remote support service for your IT which allows you
to avoid systematic problems and to get things up and
running quickly when problems occur.
From the installation of a small network to the
development of major infrastructure, we have fully
trained professionals suitable for the job.
Telecoms & Broadband
Baltimore Telecomm provides commercial telephone
lines, broadband and optional care packages to keep
your communications technology up and running.
Relocation
When moving premises, shifting computer networks
can be a challenging and complex task. We provide
relocation services that take the hassle out of moving by
transporting your assets and equipment from your old to
new premises.
Telecomm & IT Support
25. 25call us on: 0203 714 2025 alternatively you can email us: enquiries@baltimoregroup.co.uk
As more car parks are created and parking becomes a
commodity, it is essential for car park owners to protect their land
and premises. Whether your car park is a money making asset or
just a facility for your employees/customers, we can help you to
manage the space effectively.
Baltimore Parking Solutions is a sub company of Baltimore Group
which focuses on car park management services ranging from
security and enforcement to facilities management.
Car park management can appeal to a variety of sectors such as;
retail, corporate, hospitality, transport and leisure. Businesses with
car park facilities need to ensure they are offering the best parking
experience for their users.
As car park managers, we understand the importance of having
a fully functioning car park and the multi-management that is
involved.
There are many solutions to car park management and according
to individual needs and requirements, every solution is bespoke.
At Baltimore Group we offer ANPR – Automatic Number Plate
Recognition, which ensures vehicle monitoring from arrival to exit.
ANPR systems will calculate the duration of stay for each vehicle
and are an added measure of security for its users.
Automatic Number Plate Recognition systems can also be
used to compile data on how your car park is used, when it is
used and by whom it is used.
Besides ANPR, barrier control is another method we use to
control access to car parks, through access cards, fobs or
intercom systems.
Baltimore Parking Solutions
26. 26 Baltimore Group - Facilities Management & Property Services
As an ISO 14001 organisation we are committed to playing our part in reducing carbon emissions and protecting the environment.
Our sustainability policy demonstrates our contribution to reducing waste, using sustainable materials and promoting energy efficiency.
We focus on the impact our work has on the local communities and aim to cause minimum disruption to communities whilst supporting
them through the use of local employment, materials and partnerships.
Besides our own responsibility, we also support our clients in achieving their sustainability targets too. To read our Company policies,
visit our website: www.baltimoregroup.co.uk
Sustainability
27. 27call us on: 0203 714 2025 alternatively you can email us: enquiries@baltimoregroup.co.uk
28. Unique Needs, Flexible Solutions.
Call us today on 0203 714 2025 to discuss your
facilities management requirements.
enquiries@baltimoregroup.co.uk
www.baltimoregroup.co.uk
Baltimore Group
Head Office: Unit 15, Upminster Trading Park,
Warley Street, Upminster, Essex, RM14 3PJ
f: 01708 221587
