1. Student no: 10693816
Our ref: Ms ME Mokhehle
Tel: 0124203643
Fax: 0866318632
Email: emily.mokhehle@up.ac.za
2015-01-22
Miss RS Baptiste
336 C Eradnaus
Waterkloof Ridge
0181
Dear Miss Baptiste
It gives me great pleasure to inform you that you have complied with all the requirements for the qualification:
Bachelor of Commerce Honours in Marketing Management
On behalf of the University of Pretoria we wish to congratulate you on this excellent achievement. May the
knowledge you acquired be enriching and contribute to the success of your current or future career as well as
serve the broader community.
You are cordially invited to the graduation ceremony.
If you have received your certificate/diploma/degree with distinction and it is not indicated on the abovementioned
qualification, please consult with your Faculty's Student Administration Office before or on 27 February 2015.
Please find enclosed your proof of compliance with all the requirements for the abovementioned qualification as
well as an unofficial academic record.
Please find enclosed the UP100 form with your personal information as it appears on our system. You are
requested to verify these particulars as these will appear on your certificate/diploma/degree. Please indicate
any changes or requests on this form and e-mail it before or on 27 February 2015 to graduation@up.ac.za or
fax it to 012 420 4587. No changes will be accepted after the abovementioned date.
Please bring this letter along to the graduation ceremony.
Graduation ceremony details
The awarding/conferment of the Bachelor of Commerce Honours will take place in the Rembrandt Hall, LC de
Villiers Sports Ground, South Street, Hatfield, (Coordinates: S25°45'21'' /E28°13'51'') during a graduation
ceremony on 2015-04-30 at 15:00.
• Academic dress is compulsory for all ceremonies and may be purchased or hired by candidates at their
own expense from our only official supplier, Dippenaar & Reinecke. (752 Park Street [corner of Park and
Beckett streets], Arcadia, Pretoria (tel: 012 343 2945/7).
o Graduates in the Defence Force, Police Service, etc. may attend the ceremony in uniform on
condition that the full uniform (with cap) is worn together with the academic gown. It is expected
of these graduates to salute the officiating functionary (Chancellor, Vice-Chancellor and
Principal, or Vice-Principal).
• You are required to collect your presentation card between 14:00 and 14:30 in the tent in front of the
Rembrandt Hall, LC de Villiers Sports Centre and to be seated not later than 30 minutes before the start
of the proceedings. If you arrive late, you will not be permitted to proceed to the stage and may collect your
certificate/diploma/degree at the certificate table after the proceedings. This service will be available for half
an hour after the ceremony.
• Guests are welcome to attend the ceremony and seating cards are not required for admission. Bear in

2. mind however, that should you bring more than four guests, there might not be sufficient seating for the
guests of other candidates. Your guests are requested to take their seats at least 20 minutes before the start
of the proceedings. No children under the age of six will be allowed.
• The official photographer, Gordon Harris Photographic CC takes photographs of all candidates during the
ceremony. No other private photographers will be allowed to take photographs during the ceremony. The
official photographer will also be available after the ceremony for further photographs.
• Candidates and their guests are reminded that NO vuvuzelas or whistles are allowed at the official
graduation ceremony.
• If you will not attend the ceremony, your certificate/diploma/degree will be kept in safe keeping.If you have a
special request to collect or to receive your certificate/diploma/degree via post or courier services please
complete the UP100 from attached hereto.
Your attention is drawn to Regulation G.15 of the General Regulations of the University, which states: "With the
exception of an honorary degree, a degree will be conferred on a student only if the student has complied with all
the requirements for the particular degree and has reached the level of competence prescribed for each module
that is required for the degree, and on condition that no one is entitled to any privileges pertaining to a degree
before the degree has been conferred on him or her at a graduation ceremony."
You now automatically become a member of the association of former students, TuksAlumni, as well as the
Convocation. You are therefore kindly requested to inform the Secretary of the Convocation (the Registrar) on a
regular basis of your latest postal address to ensure that all relevant correspondence reaches you. Should you
prefer not to be a member of the Convocation, please inform the Secretary of the Convocation (the Registrar) in
writing.
Please visit our website at http://www.up.ac.za/graduations for more information:
On graduation day
• Venues of graduation ceremonies and directions
• Presentation card
• Guests
• Official photographer
• Disabled candidates/graduates/guests
• Protocol and procedure before and during graduation ceremonies
Yours sincerely
for DEAN
Faculty of Economic and Management Sciences
K02 Ms ME Mokhehle

3. Student no: 10693816
Our ref: Ms ME Mokhehle
Tel: 0124203643
2015-01-22
This is to certify that
Robyn Samantha Baptiste
complied with all the requirements for the certificate/diploma/degree
Bachelor of Commerce Honours in Marketing Management
on 2014-11-28
The qualification will be awarded/conferred at a graduation ceremony to be held
on 2015-04-30
for DEAN
Faculty of Economic and Management Sciences

4. STUDENT NUMBER 10693816
SURNAME Baptiste
FIRST NAMES Robyn Samantha
DATE OF BIRTH 1992-03-27
TYPE OF EXEMPTION Admit to Bachelor's Degree
DATE ISSUED 2015-01-22
ACADEMIC RECORD
2011 (Full-time) Program: BCom Plan: Business Management
In partial fulfilment of the requirements for Bachelor of Commerce
Module code Module name Credits % Results
FRK 122 Financial accounting 122 12 75 Pass with distinction
TBE 191 Tourism management 191 2 80 Pass with distinction
TBE 190 Tourism management 190 2 987 Absent from
exams/tests/assign
TBE 120 Tourism management 120 10 57 Pass
TBE 110 Tourism management 110 10 63 Pass
STK 120 Statistics 120 13 69 Pass
STK 110 Statistics 110 13 58 Pass
OBS 124 Business management 124 10 60 Pass
OBS 114 Business management 114 10 66 Pass
KOB 183 Communication management 183 5 81 Pass with distinction
FRK 111 Financial accounting 111 10 50 Pass
EOT 164 Communic in organisations 164 6 71 Pass
EOT 162 Academic writing skills 162 6 56 Pass
EOT 120 Academic literacy (2) 120 6 950 Exemption exam passed
EOT 110 Academic literacy (1) 110 6 950 Exemption exam passed
EKN 120 Economics 120 10 62 Pass
EKN 110 Economics 110 10 53 Pass
CIL 121 Information literacy 121 4 72 Pass
CIL 111 Computer literacy 111 4 67 Pass
BEM 121 Con behaviour and services 121 10 66 Pass
BEM 110 Marketing management 110 10 62 Pass
Weighted average % for term: 62.696
Cumulative weighted average: 62.696
OUTCOME: Permitted to proceed
2012 (Full-time) Program: BCom Plan: Business Management
In partial fulfilment of the requirements for Bachelor of Commerce
Module code Module name Credits % Results
FBS 222 Financial management 222 16 63 Pass
FBS 212 Financial management 212 16 67 Pass
OBS 220 Business management 220 16 56 Pass
OBS 210 Business management 210 16 53 Pass
BPE 251 Business ethics 251 10 54 Pass
BER 220 Business law 220 16 50 Pass
BER 210 Business law 210 16 64 Pass
BEM 221 Marketing management 221 16 54 Pass
BEM 211 Marketing management 211 16 60 Pass
Weighted average % for term: 58.058
Cumulative weighted average: 60.352
OUTCOME: Permitted to proceed

5. 2013 (Full-time) Program: BCom Plan: Business Management
Module code Module name Credits % Results
INF 112 Informatics 112 10 64 Pass
OBS 325 E-commerce 325 20 57 Pass
OBS 320 Business management 320 20 57 Pass
OBS 315 E-business 315 20 67 Pass
OBS 310 Business management 310 20 50 Pass
BEM 321 Marketing management 321 20 78 Pass with distinction
BEM 311 Marketing management 311 20 68 Pass
Weighted average % for term: 62.923
Cumulative weighted average: 61.181
OUTCOME: Complies with qualification requirements
On 2013-11-29 the abovementioned student complied with all the requirements for the Bachelor of
Commerce qualification. It will be/was awarded/conferred on 2014-04-08.
2014 (Full-time) Program: BCom (Hons) Plan: Marketing Management
Module code Module name Credits % Results
SBB 781 Strategic mark management 781 25 64 Pass
NME 703 Research methodology 703 25 66 Pass
BVD 780 Marketing of services 780 25 65 Pass
BEM 795 Research report 795 25 60 Pass
BEM 783 Marketing in practice 783 20 71 Pass
Weighted average % for term: 64.958
Cumulative weighted average: 64.958
OUTCOME: Complies with qualification requirements
On 2014-11-28 the abovementioned student complied with all the requirements for the Bachelor of
Commerce Honours qualification. It will be/was awarded/conferred on 2015-04-30.
2015 (Full-time) Program: MCom (Coursework) Plan: Marketing Management (Coursework)
In partial fulfilment of the requirements for Master of Commerce
Module code Module name Credits % Results
Weighted average % for term: 0
Cumulative weighted average: 0
for DEAN

6. UP100 (RESPONSE LETTER) 2015-01-22
THIS FORM ONLY TO BE COMPLETED IF ANY OF YOUR DETAILS HAVE CHANGED – AND FOR
SPECIAL REQUESTS
Indicate corrections on this form and email the form to: graduation@up.ac.za or fax it to 012 420 4587 before or on
2015/02/27
PLEASE TAKE NOTE:
• Your certificate/diploma/degree is issued only once in your language of preference.
• The University of Pretoria will not be liable for any losses or damaged certificates/diploma/degrees that have
been collected, couriered or mailed.
• Your name and surname are incorrect and should be amended – [A Marriage Certificate will not be
accepted]
Attach one of the following copies to confirm the amendments:
o ID
o Passport
o Application form from Home Affairs (Stamp and date must appear on the form)
PLEASE CIRCLE AND/OR COMPLETE ONE OF THE FOLLOWING (IF APPLICABLE)
A. As I will not attend the ceremony, I request that my certificate/diploma/degree be kept in safe keeping
where after I will collect it in person;
B. Alternatively, I herewith give permission to the following person to collect it on my behalf:
(Initials and surname), __________________________ID/Passport ___________________________
(Collect at: Main Campus, Administration Building, 2nd Floor, Room 2-31, tel: 012 420 5222/2373/4123)
C. I will not attend the ceremony and request that my certificate/diploma/degree must be couriered to the
following physical address:
PHYSICAL ADDRESS:
(no PO Box address)
Code
TWO CONTACT
NUMBERS:
TWO CONTACT
NAMES:
NOTE: The certificate/diploma/degree can only be couriered after receipt of the correct amount into the bank account
of the University. The bank details of the University are: Absa, Hatfield, branch code 632005, account 214 000 0038,
Swift code for international students ABSAZAJJCPT. Reference no: E0D024/10693816. Proof of payment must be
attached to the UP100 form and e-mailed to graduation@up.ac.za or faxed to 012 420 4587.
COURIER PRICE LIST: South Africa R80.00
Africa R250.00
Rest of world R350.00
D. My postal address is correct, and I request that my certificate/diploma/degree must be mailed (please bear
in mind, however, that your certificate could get lost due to the on-going labour dispute at the South
African Post Office).
Faculty of Economic and Management Sciences 22
2015 Autumn Graduation 2015-04-30
15:00
Student no: 10693816 INDICATE CORRECTIONS HERE
Title: Miss
Last name: Baptiste
Full names: Robyn Samantha
Qualification: Bachelor of Commerce Honours in
Marketing Management
Mobile phone: 0828256246
Email address: u10693816@tuks.co.za
Address: 336 C Eradnaus
Waterkloof Ridge
0181
Certificate language: ENG
Signature: _______________________________ Date: ____________________________