1. 1
Lancashire County Council (LCC) Apr 2009 to Mar 2016
This was a customer facing role. The role involved direct programme and project management for larger corporate
projects. Being aware of the impact of ‘politics within the organisation was paramount to the role, which is why
relationship building at all levels was essential.
Programme Manager Apr 2013 to Mar 2016
Programme and project management for the Council’s property review programme covering14 buildings within
central Preston
 These buildings had a combined GIA of 51,584m2, the budget was £14.2M, and 8292 staff were successfully
relocated to end March 2016.Phase1 (£10.6M) was completed on time, to budget, and to the expected quality
 Scope of work included refurbishmentof entire buildings;decantingof staff (and politicians) to temporary
locations;removal and procurement of furniture and planningof new office layouts;ensuringthe ICT strategy
supported new ways of working; and fire risk and equality impactassessments
 Led on change management activities to supportthe relocation of staff to the new workingenvironment, the
transition to new ways of working, and the successful achievement of the necessary cultural change.
 Project management for relocation work involving14 other officebuildings within Lancashire
 Mentoring of junior colleagues (one went on to get 86% in his practitioner exam)
Business Improvement Apr 2011 to Mar 2013
Appointed to a new team created to drive transformation,continuous improvement and business changewithin the
organisation
 Carried out business analysisactivities,produced business cases and completed options appraisals for corporate
initiativesto supportsenior management decision makingand informgo / no go decisions
 Facilitated workshops atall levels (includingdirectors) to identify and deliver serviceimprovements, includingin
Finance,Facilities Management, Children & Young People’s Services,Environmental Services, and Property
Services
 Change management lead on a project to support managers and staff in the transition froma ‘fixed desk’
environment to an agileworkingenvironment (includingdraftingcommunications,leadingtransition workshops,
and producingsupporting material,includinga DVD)
 Planned and helped deliver a major employee engagement initiative,which covered all employees within
LancashireCounty Council (15,000).This involved planningevents, facilitatingsyndicates,and evaluatingresults
 Liaised with other Local Authorities and Government Agencies to benchmark performance and identify potential
for efficiencies
 Produced employee job descriptions
Project Manager Apr 2009 – Mar 2011
Recruited because of my projectmanagement expertise to help establish thecouncil’s newcorporate programme
office, develop a corporateapproach to project management and ensure the successful delivery and prioritisation of
largecorporate projects
 Developed and implemented a corporateproject management methodology and supportingtemplates
o Led on trainingand rollingoutthe approach,includingselection of trainingprovider and development of
internal supportresources includingintranetsite
o Led on the selection and procurement of corporate ProjectManagement and Asset Management software
packages,includingproducingstatement of requirements, tender documentation, scoringmethods, and
evaluatingtenders
o Designed and delivered trainingfor non-project management staff in Project Management essentials
 Project managed largecorporateprojects, including:
o Budget Monitoringproject, to standardisetheway budgets were managed and monitored, to remove
inefficientand old working practices
o HR project, to ensure the streamliningof the employment process for starter and leavers
o Creation of a strategic partnership between LCC and BT for delivery of ICT, HR, and customer services -
involved in contractreview, due diligenceand contractnovation,as well as producingchange and operational
processes for go live
 Internal consulting on other LCC projects (not managed by me) to ensure that the best approach was taken to
ensure the right balance of governance within project size