1. Robert Thompson
Administration Officer
AREAS OF EXPERTISE
Project work
Administration
Quality Assurance
Microsoft Office literate
Analytical skills
Research skills
Report writing
Sustainability
Statistical programs
SPSS, GIS, ERDAS
Sales
Customer service
Telephone queries
Stocktaking
PERSONAL SKILLS
Communication skills
Problem solving
Time management
Attention to detail
PERSONAL DETAILS
T: (01702) 712134
M: (07791) 165142
E: bob_thompson@live.co.uk
LinkedIn:
http://uk.linkedin.com/in/rt
hompson9
EXTRA CURRICULAR
PADI Open Water diver
ACADEMIC QUALIFICATIONS
BSc. (Hons.) Geography (2:1 classification)
University of Portsmouth (July 2013)
A-Levels: Geography (B) Biology (B) Psychology (D) General Studies (A*)
Westcliff High School for Boys (June 2010)
GCSEs: 11 A*-C
English Literature (A*), English Language (A), Science (A*A*), Mathematics (A)
Westcliff High School for Boys (June 2008)
WORK EXPERIENCE
CHRL Ministryof Defence,Shoeburyness(December2015 – present)
 Administration Officer of a project digitisingmedical records of servicemen and
women for the defence community, for medical and litigation purposes
 Experience in administration,warehousetasks,indexinginformation and quality
assurance
 Learned how to operate a bespoke databaseand suiteof programs in real time in a
very short period
Topshop(September2014 – March 2015)
 Sales Assistantrolein a flagship store focusingon customer careand satisfaction and
advisingfashion choices based upon customer details
 Trained in till useand stocktaking
 Commendation for quality of customer serviceand dedication to the store
 Regular experience in customer queries and dealingwith complaints procedure both
on the telephone and in-store
SeedStaff (June 2014 – September2014)
 Steward rolein a variety of different roles (includingTour de France and local cricket
matches and festivals)
 Involved liaisingwith members of the public,security firms,and policeforces
JobCentre Plus(June 2014)
 Work experience role, involved in establishinga new method in presenting changes in
policy to staff members
 Involved liaisingwith other members of team, staff members, and analysing policy
documents for dates of introduction and in-depth detail of policy
TRAVELLING AND VOLUNTEERING
South-EastAsia(March 2015 – September2015)
 Travellingand experiencingdifferent cultures and lifestyles throughout the region
 Enhanced and developed personal skills (especially initiativeand communication)
 Volunteered in a variety of different organisations:TurtleRehabilitation Centre;
Elephant Sanctuary;orphanage; promotional help for an aspiringhostel/home-stay
ReBuildMexico(April2010)
 Urban Saints project to build houses for impoverished people in Tijuana,Mexico
 Led a team in buildinga singlehouse
 Delegated tasks dependent upon ability
 Learned delegation, interpersonal,leadership and teamskills