1. ■ Helping technicians and dentists s
A brand new communication
system has been developed
to facilitate dentists spending
more, ordering more
frequently and referring more
work to you.
C
able Dental tracks dentists’ lab jobs
from start to finish and provides a
simple, well organised framework
for both technicians and dentists that
ultimately delivers a seamless case
pathway from the dental practice to your
lab and back to the happy patient.
Cable Dental has been developed over
many years with the input of dental
technicians and its clinical director who,
among others, have provided insight from
the dentist’s perspective.
To successfully bridge the void in your lab-
to-dentist communication you need the
right tools and Cable Dental provides just
that: case tracking and real time reporting,
wowing customers and their patients. A
single online system that automatically
tracks, measures and holds accountable
your technicians and dentists alike.
Save hours of inputting time by
synching orders straight into your lab
software. Due to the fact that Cable
Dental sits in The Cloud, it requires no
software and can be accessed online
24/7 from any computer, tablet or phone.
It currently links with Labtrac, allowing
synching of the invoice process and the
final stages of synching with Transactor
are soon to be complete. Cable Dental is
also very close to having a sync with the
major DPMS systems, allowing dentists to
order their lab work straight from the
patients’ notes sections.
Be more efficient by helping your dental
clients enter their own laboratory order
details so you can schedule work in
advance without waiting for the postman.
And the job tracking system gives you real
time data and invoicing features allowing
you greater control of your cash flow.
Save your team wasted time looking for
jobs and discover new ways to track all
work leaving and entering your dental
laboratory. No more lying awake at night
worrying what’s being discussed between
technician and dentist, who have a history
of pointing the finger at each other,
because all communications can be
recorded via Cable Dental. This allows an
accountable electronic footprint the
phone cannot achieve.
Reduce team frustrations with having to
contact specific dentists for all manner of
reasons. Allow your technicians more time
to focus on delivering world-class
laboratory work without feeling let down
and frustrated with dentists’ poor
communication, shoddy notes and bad
impressions.
Say goodbye to poor hand written
notes as each job is entered into the
software at the dental practice end. Not
only that but Cable Dental has added a
brand new drawing feature on each and
every chart. This means your dental
technicians don’t have to focus on trying
to read handwriting, but rather focus on
following your customers’ exact
instructions to make your job fit like a
glove, reducing the margin for human
error and the need for costly remakes.
Cable Dental offers benefits for all types of
dental laboratories. For the smaller lab it will
dramatically reduce the time you spend
undertaking paperwork and planning the
week’s schedules because you will always
know what will be arriving in the lab prior to
pick up. It will also provide a source of
new work generated from the lab profile
section, which is similar to a Facebook
page, where you can demonstrate your
range of products and services. For
example, once a dentist selects to prescribe
a crown on the lab slip, all the crowns
provided by you will be shown. Dental
laboratories will also be able to promote
their products within this process.
No monthly subscription costs
There is no joining fee to start using
Cable Dental if you work with its friendly
team and provide them with some simple
information to help with the
implementation. There is a small
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one-off fee depending on your size if you
wish for their team to set up the system
for you. So far almost all labs have found
setting up a very simple exercise and
have been able to do it themselves.
Cable Dental checks this has been done
properly for added peace of mind.
Fees are incremental based on the usage
of the system and on the value of work
being put through the Cable Dental
platform. Essentially there is no risk for a
lab owner to feature on Cable Dental
because if a dentist chooses to continue
ordering their lab work via the traditional
method, there is nothing to pay.
The fee structure only applies when
dentists use the system, as that is when
all the benefits and savings are provided
to the dental laboratory. In Cable Dental’s
experience, once a dentist finds out about
and starts using the system, they will not
go back to paper lab slips and you will
see that the minimal fees charged are
easily made up by all the benefits that
Cable Dental delivers to your business.
Free support
Most of the training is completed via
Cable Dental’s training videos; however,
the team does ensure that users are
comfortable with all aspects of the
system. It’s so simple that once your lab
is set up and your team starts using it,
they understand how to do the most
important tasks without any training.
However, Cable Dental takes customer
service very seriously and likes to make
sure that each lab and dentist user is
fully utilising the software to its
maximum benefit and so it holds daily
drop-in tutorials via webinars as free
support.
Helpline service
A direct contact is given to every lab once
they are on Cable Dental so they can call,
text or email members of the team – and
calls are answered 24/7.
Cable Dental has been built
with a regulatory backbone
Many of the inherent procedures and
processes that Cable Dental performs for
both dentists and dental laboratories
cover the legal requirements within, for
instance, CQC and MHRA. For example,
Cable Dental will soon be able to provide
each dental laboratory with a report on a
significant number of the main mandatory
requirements needed for DAMAS
accreditation.
Excellent reporting
Do you know how many jobs have been
placed with certain dentists? Do you know
whether you are charging properly? Can
you identify at the click of a button which
products and services your customers are
buying from you – or not – so you can
target new revenue streams? The Cable
Dental reporting suite also provides an
accounting and analysis system, giving
your financial controller complete control
of your cash flow.
Receive a massive 50% discount on your implementation fee
if you contact CABLE DENTAL on 07931 311 745 and sign up
before the end of April 2016.
EXCLUSIVE INTRODUCTORY OFFER
for readers of The Technologist:
I would like an easy statement checking system to easily predict
and control my cash flow making my life easier and more profitable.
My products and services are excellent but I am eager to sell more
to dentists not using my other products and services.
I need help to check invoices in real time in an instant for
undercharging issues, queries and data for my accountant.
Discover how Cable Dental can help you grow your dental laboratory
and save massive amounts of time and money. Interested in finding out
more? Please contact 07931 311 745 or visit www.cabledental.co.uk.
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