This is a simple outline of a LEAN IT Department.

1. Lean IT Framework – Doing more with Less
Zone 3BZone 3B
Security
· Routing Firewall
· Web
· Wireless
· Email
· VPN
Support
· External
· Internal
· Issue Tracking
· Issue Audits
App Dev
· Web Apps
· Client Apps
· Reporting
· COTS
· Data
File Server / Networking
· Routers & Switches
· File Server
· Email Server
· Web & App Server
· Database Server
· QA & Dev Environments
Zone 2
Security
· Useable Networks
Not Locked Down
· Manageable Integrated Solutions
· Paired to Support & App Dev
· 1 yr LEAN Review
Support
· Skeleton Crew
· All Issues Logged w/ Fix Date
· Paired to Security & Networking
· 1 yr LEAN Review
App Dev
· Seasoned Developers
· Beyond Clean Room Standard -
Less than 1 defect per 10K of
code
· Defect Board
· Fully integrated into all systems
(no ETL)
· Minimal QA – Strict Coding
Standards
· 2 Tier Simplified LEAN Code
· Paired to Security & Networking
· 1 yr LEAN Review
File Server / Networking
· Fully Integrated
· Minimal Servers
· Minimal Domains
· Regular Archives
· Pull Replication
Including Legacy
· No ETL
· 1 yr Archive Rule
· Paired to Support &
App Dev
· 1 yr LEAN Review
Zone 3
Zone 4
Zone1
Security
App Dev
Email
Data
File Server/
Networking
Support
LEAN Review
Questions
How much is this making?
How much is this saving?
What is the Business value?
How is it servicing the company?
How can we reduce the Operating Costs?
How can we make it more stable?
Is this only serving IT?
How can it be automated?
Pairing Rules
Fully trained by Leads.
Has authority to make changes.
Holds duplicates of all passwords.
Not connected to Lead or Department.
Holds duplicates of documentation.
Mirrors Lead during Major Mods.
Robert R. Betcher PMP, CSM & ACP©Copyright 2015