2. Meeting Overview
โข Welcome Back!
โข Introductions
โข FitRec Overview
โข Fall 2012 schedule
โข Emergency procedures
โข Instructor Expectations
โข Customer Service
โข Policies & Procedures
โข Disciplinary Action
โข Equipment Needs
โข Payroll
Department of Physical Education, Recreation, and Dance
3. Introductions
โข Familiar faces
โข Nicole Lawson โ Group Exercise Graduate Assistant
โข Dianna (Dee) Mastromauro โ Fitness Graduate Assistant
โข Familiar Faces, New Roles!
โข Nora Forziati โ Personal Training
โข
โข New Faces!
โข Timothy Moore, Executive Director
โข Mike Lagomarsine, Assistant Manager of Fitness
โข Instructor Introductions
โข Name, Class formats, and why you love teaching group exercise!
Department of Physical Education, Recreation, and Dance
4. Fall 2012 Class Schedule
Fall 2012
Classes Begin Tuesday, September 4, 2012
Holiday, Classes Suspended Monday, October 8, 2012
Substitute Monday Schedule
of Classes
Tuesday, October 9, 2012
Parents Weekend Friday, October 19 - Sunday, October 21,
2012
Thanksgiving Recess Wednesday, November 21 - Sunday,
November 25, 2012
Classes Resume Monday, November 26, 2012
Last Day of Classes Wednesday, December 12, 2012
Study Period Thursday, December 13 - Sunday,
December 16, 2012
Final Exams Begin Monday, December 17, 2012
Final Exams End Friday, December 21, 2012
Department of Physical Education, Recreation, and Dance
5. Emergency Procedures
โข If an injury or illness occurs, please do the following:
โข Do not leave or move the injured person
โข Notify the BUEMS staff on duty of the exact location and nature
of the problem.
โข Contact Information
โข First Aid Room: 2nd floor in room 202
โข Radio: channel 10
โข Phone #: 617-358-3749
โข Point of contact
โข Pro Shop on Lower Level 1
โข 1st floor Control Desk
โข Remain with the individual providing care to the level of your
training until EMT staff is present. Once EMT staff is present
provide assistance as needed
Department of Physical Education, Recreation, and Dance
6. Emergency Procedures Contโd
โข If an EMT is not available for any reason
โข Notify the Control Desk
โข Radio: Channel 11
โข Phone #: 617-358-3740
โข Locate the nearest 1st aid kit and provide care to the level of your
training
โข Locations:
โข Control Desk
โข Pro Shop
โข Weight and Fitness Room Control Desks
โข the Pool
โข the PERD reception area
Department of Physical Education, Recreation, and Dance
7. Emergency Procedures Contโd
โข If the injury or illness is SERIOUS
โข Contact BUPD immediately (617-353-2121)
โข Serious illness/injury includes but is not limited to: chest pain, difficulty
breathing, loss of consciousness, seizure, severe bleeding and/or
broken bone
โข If the injury or illness is NOT SERIOUS
โข Contact Student Health Services (617-353-3575)
โข For all injuries or Illness
โข Fill out an Injury/Illness Report Form
โข Notify the Office of Emergency Medical Services (617-358-3759)
Department of Physical Education, Recreation, and Dance
8. Instructor Expectations
FITREC
F โ Friendly
I โ Informative
T โ Team Player
R โ Responsive
E โ Energetic
C โ Customer Focused
Department of Physical Education, Recreation, and Dance
Customer Service!
9. Instructor Expectations
โข As a part of the group exercise team here at fit rec, your
responsibility is to provide all members and participants
with the highest quality of customer service.
โข You should always assist members to the best of your
ability within your qualifications as a group exercise
instructor.
โข How to provide the best customer service / experience
โข Arrive 5-10 minutes early to your classes
โข Greet and interact with your participants prior to class
โข โGroup exercise classes are full of individuals!
โข Ask for an encourage feedback / suggestions from your class
โข Be available/approachable for participant questions after class
Department of Physical Education, Recreation, and Dance
Customer Service Contโd
10. Instructor Expectations
โข Cell phone use of any kind is prohibited
โข Proper athletic attire is required
โข All participants must be registered for the class they are
attending
โข Exceptions: Group exercise, 5-class sampler, 10-class cycle card
holders
โข Safety of participants is to be maintained at all times
โข Proper use and storage of equipment in the MU closets
Department of Physical Education, Recreation, and Dance
Policies and Procedures
11. Instructor Expectations
โข Instructors are responsible for finding their own subs
โข If a sub is not found, it is the responsibility of the instructor to come
teach the class
โข Sub requests must be sent out AT LEAST 72 hours prior to
the class
โข If a sub request is sent less than 72 hours in advance, the instructor is
subject to disciplinary action
โข Instructors are allowed NO MORE than 3 subs PER
SEMESTER.
โข Each sub request will be recorded and discipline will occur as follows:
โข 1st sub is a โfree-passโ
โข 2nd sub the instructor will receive a verbal warning
โข 3rd sub the instructor will receive a written warning
โข 4th sub the instructor will be terminated
Department of Physical Education, Recreation, and Dance
Sub Policies and Procedures
12. Instructor Expectations
โข Finding and confirming a sub
โข Send a โsub requestโ email to group exercise team
โข Send a โsub confirmation email to Nicole Lawson and CC the
instructor who will be subbing
โข Respond to any other instructors offering to cover the class once a
sub has been found
โข Being a sub
โข If you are able to sub, reply only to the individual who sent the โsub
requestโ email
โข Once you receive the โsub confirmationโ email, that class is now
you responsibility
Department of Physical Education, Recreation, and Dance
Sub Policies and Procedures
13. Instructor Expectations
โข Emergency Subs
โข If the emergency occurs 48 to 24 hours prior to the class
โข Follow the normal sub policies (see previous page) and send a
โEMERGENCY sub requestโ email to the group exercise staff.
โข If the emergency occurs less than 24 hours prior to the class, or
an emergency sub has not been found by 24 hours, you must call
and speak to someone.
โข 1st - Call Group Exercise GA, Nicole Lawson, at 508-942-9379
โข 2nd - If you are unable to get in touch with the Group Exercise GA, call
the 1st floor control desk (617-358-3740)
โข * Please note, leaving a voicemail is not sufficient. You must speak
with a staff member directly who can assist you with finding a sub
or cancelling the class.
Department of Physical Education, Recreation, and Dance
Sub Polices and Procedures
14. Instructor Expectations
โข There will be several professional development
workshops held throughout the semester
โข Each instructor is required to attend AT MINIMUM 1
professional development per semester, though it is
encouraged to go to as many as possible.
โข Instructors will be compensated for attending professional
developments
โข Fall 2012 Professional Development Schedule โ TBD
Department of Physical Education, Recreation, and Dance
Professional Development
15. Disciplinary Action
โข The Group Exercise program will run on a 3-strike rule:
โข 1st strike = Verbal warning
โข 2nd strike = Written warning
โข 3rd strike = Meeting with supervisors to discuss final warning
โข 4th strike = Termination
โข Reasons for disciplinary action include, but are not limited
to:
โข Tardiness or absence for class
โข Inappropriate or unsafe conduct during class
โข Compromising the safety of participants
โข Not following the outlined policies and procedures
โข Not following the Sub policy
โข Inability to complete administrative duties
Department of Physical Education, Recreation, and Dance
16. Equipment Needs
โข Use of microphones during class is a safety requirement, and they
should be worn at all times while you are instructing a class.
โข Microphones are to be signed-out and signed-in before and after
each class at the fitness desk located on the 1st floor for the fitness
room
โข Each microphone should come with 2 sets of RECHARGABLE
batteries, one for use and the second for back up.
โข It is your responsibility to let the fitness attendant at the desk that the
batteries have died and need to be charged
โข The microphone should NEVER be disconnected from the battery
pack for any reason
Department of Physical Education, Recreation, and Dance
Microphones
18. Equipment Needs
โข It is the instructors responsibility to ensure that all
equipment and MU rooms are used and stored properly
by participants
โข Please refer to pictures located on the inside of each MU room
closet door depicting how the MU room should look
โข Following each class, the instructor must sign the MU
room checklist located on the back of the MU room closet
door confirming that all equipment was returned and
stored properly following class
โข If any equipment is broken or not working properly, it is
the instructors responsibility to email the fitness GA
including the room number and description of the problem
/ broken equipment
Department of Physical Education, Recreation, and Dance
MU Rooms
19. Payroll
โข Student Payroll โ Students can only enter time for the
current week on the student link. That week begins at
12:01 am each Monday and ends at 11:59 pm each
Sunday. Only managers can enter time for previous
weeks.
โข Non-Student Payroll โ Entering time and releasing time
is every Sunday night. Employees should be entering
and releasing their time each week on BU Works. Though
employees can enter time for days worked in advance,
they cannot release time in advance.
โข If you would like an orientation to BU Works, please let Nicole
Lawson know so a meeting can be arranged
Department of Physical Education, Recreation, and Dance
20. Acknowledgement Forms
โข Please sign the acknowledgment form stating you
understand and agree to the terms and conditions and
hand it in to Nicole
Department of Physical Education, Recreation, and Dance