1. Rhonda Causey
1996 Benson Avenue
Smyrna GA, 30080
Phone: 770-444-3862 Email: causeyrhonda518@gmail.com
Objective To obtain a position in which my skills and experience benefit both
the company and myself.
EmploymentHistory
November2006 – PresentZotecPartners, Formerly MedicalMgt Professional,Kennsaw Ga
.
Front End Coder
 Resolved all Radiology coding issues for release
 CorrespondwithPhysiciansinregardsappropriate documentationforthe most accurate billing
Denial Management Supervisor
 Investigate coding related denials
 Corrected report’s coding for resubmission
 Submitted appeals
Radiology Coder
 Coded 800+ Radiology Reports daily
 Maintained a 5% or less error rate
 Proficient use of Tacs Software
 Resolved coding issues in Zirmed
 Assign appropriate ICD9, CPT, and modifiers for diagnostic Radiology services
 CorrespondwithPhysiciansinregards appropriate documentationforthe most accurate billing
Customer Service Representative
 Processed all patient and insurance correspondence
 Follow up with insurance or patient due to outstanding balances
 Track appeals processing
 Process all insurance explanation of benefits
 Worked monthly aging reports
March 2004-October 2006 Integrated Medicineand Reha,Kennesaw Ga
Insurance DepartmentSupervisor
 VerifiedInsurance Benefits
 PreauthorizedTreatment
 Billed3rd
Party payers
 Posted3rd
Party payments
 Resolvedall Denials
 LightCollections
 MaintainedRecords
 ScheduledAppointments

2. July 2000-March 2004 CricomInternation,Marietta Ga
Account Manager/Dealer Care Supervisor
 TimelyfollowupwithAlarmdealersregardingoutstandingissuesandconcerns
 Handledincomingcalls
 Responsible forstandardoperatingproceduresrelatingtodataentrycentral station,dealer
services.Proactivelyeducatingdealersonthe utilizartionof proceduresandservices
 Responsible forhiring,training all new employees
 DetailedDataEntry
Education Medix
CertificationinMedical BillingandCoding Marietta Ga
Campbell HighSchool Smyrna,Ga
Skills
 Proficientwith variousMedical software:TACS,Imagine,Zirmed,Medical Manager,Medisoft
 Excellentverbalandwrittencommunicationskills
 ConflictResolution
 Timelyresponsivenesstorequests andconcernsof clientsandpatients
 Abilitytoarticulate andclarifyinformation
 Detailedorientedinresearchinginformationtoproduce satisfactoryendresults
 Proficientcomputerskills
 MicrosoftOffice Excel andWord