This chapter discusses soft skills and their importance for project management. It defines soft skills as personal qualities, habits, attitudes and social graces that make someone a good employee. Soft skills include communication, interpersonal skills, leadership, and more. Possessing strong soft skills leads to benefits like increased productivity, customer satisfaction, and employee retention. The chapter identifies common soft skills and provides recommendations for developing skills like teamwork, communication, conflict management, and problem solving. Mastering soft skills is important for career advancement, job performance, and lifelong learning.
ASOSSA UNIVERSITY Soft Skills Project Communication
1. ASOSSA UNIVERSITY
SCHOOL OF GRADUATES
MASTER OF PROJECT MANAGEMENT
PROJECT COMMUNICATION AND STAKEHOLDER MANAGEMENT
CHAPTER REVIEW
COMMUNICATION SOFT SKILL ND PERSONALITY
DEVELOPMENT
Group Members
1. Ibrahim Murhusion
2.Lubaba Seid
3. Mengistu Takele
4. Misrake Temesgen
5. Mujahid Ibrahim
Sep/2022
2. An overview of Soft Skills
6.1 Types of Soft Skills
6.2
Importance of Soft Skills in
Project Management
6.3 Identifying and Developing
Soft Skills
6.4
3. 6.1 An overview of Soft Skill
Soft Skills (Benefits)
Soft skills refer to a cluster of personal qualities, habits, attitudes and Social graces that
make someone a good employee and compatible to work with.
Hard Skills : are job related or specific ( functionality knowledge to get a job)
Good Soft Skills ..
“ Will help you STAND OUT in a crowd of mediocrity”
What Happens when you don’t possess Soft Skill?
Lack of Satisfaction in day to day life
Less or no resect in Socity
Poor influence in groups
Lack of apperciation& recognition
Criticsm in all levels of life
4. Cont..
Myths
Women are Better at soft skills ( But not
Gender oriented)
It’s too difficult to learn ( Hard Skills are
hard to lean)
where do I start ( no time to start)
I need to certify myself on soft skills
Personal Attributes which People look for
•Honesty
•Interpersonal Skills
•Integrity
•Dedication
•Manners & Etiquette
•Ethics
•Persistence
•Pride in work
•Good listener
This are parts of Soft Skills
5. Meaning
Soft skills are the term used for those Skills that are not technical or job- related.
Desirable qualities for creation forms of employment that do not depend on
acquired knowledge.
They include social skills, interpersonal Skills, Positive attitudes.
They are skills that defines your relationship with other peoples or how you
approach life and work.
Significance
Soft skill refers to a cluster of personal qualities, habits, attitudes and social
graces that make someone a good employee and compatible to work with. (
attractiveness)
6. Communication Skill
Interpersonal Skills
Leadership Skills
Conflict Management Skills
Decision Making Skills
Time Management Skills
Stress Management Skills
Creative Problem Solving Skills
Conflict Resolution Skills
7. Increased creditability with Customers
More productive employees
Out- service the competition
Increased employee ROI (Rate of Interest)
Strong team and relation
Demonstrated decision to Customers Service and Support
Measurable results and improvements
Incentives, rewards, and challenges for Employees
8. Recognition from the industry,
Employer and peers
1 New employment
opportunities
2
Promotions and advanced
opportunities
3 Increased ability to perform
on the job
4
Increased responsibility
5 Lifelong Credential
6
Professional accomplishement
7
7
Businessman
8
8
Public sector Excutives
9
9. Developing Team work Skills
Managing Conflict Best Practices
Team Communication Techniques-Optimizing information sharing within
your Team
Improving interpersonal Skills
Creative problem Solving and Decision-Making Techniques
Handling Difficult Situations at work
Introduction to Leadership and Management for Development