1. Rebecca Liu
5173 Banbridge Ln, Dublin, OH 43016
rebeccaliu2003@hotmail.com 614-512-3596
Citizenship: United States and Taiwan
EDUCATION:
THE OHIO STATE UNIVERSITY, Columbus, OH 43214
Major: Computer Science & Engineering and International Studies
RELEVANT EXPERIENCE:
Cashier November 2011 - Present
Belle’s Bread Japanese Bakery & Café, Columbus, OH 43220
Greet all the customers coming in and leaving the store
Answer phone calls, s olve cus tomers ’ questions and problems
Take care of room reservations, cake reservations, specialty cake orders , communicate with
kitchen and bread departments
Set up and bring out meal orders
Make drinks ranging from hot drinks including cappuccinos, green tea lattes, chai lattes, to
frappuccinos, smoothies and ice cream
Set up soft-serve ice cream machine and clean it every day
Routinely check and restock bottled drinks
Routinely check and make coffee for the self-serve coffee dispensers
Constantly make cake boxes, clean trays, empty dish dispenser
Clean bathrooms, dining room, change trash
Bilingual Claims Customer Service Rep. May 2011 – August 2011
Nationwide Insurance, Dublin, OH 43017
Take claims including auto, fire, theft, homeowner and catastrophe claims
Answer the phone, verify information first, ask for policy number
Listen carefully, offer customer comfort and assurance
Ask for detailed claim information while typing- typically 5 pages
Inform deductible, offer types of services applicable
If applicable, transfer customer to local agent, offer to leave voicemail
Offer time frame of response from agent/agency
If applicable, offer mitigation advice
Solve cus tomers ’ questions and is s ues regarding policy form at, policy date, types of
2. coverage, deductibles, look up agent’s contact inform ation
Solve agents ’ ques tions and s ervice centers ’ questions and seek advice from Help Desk
Freelance Script Editor February 2011 – June 2011
Edited two 120-page scripts written by a Norwegian gentleman
Corrected spelling, punctuation, grammar, plot flow
Simplified scripts into 108 pages and 103 pages
Piano Tutor February 2011 – June 2011
Queens, NY
Taught a 13-year-old girl and 5-year-old boy how to read sheet music, basic piano skills and
how to play simple songs
Server July 2010
Manhattan Center, Manhattan, NY
Served dinner of 3 courses to 20 VIP guests at Parents’ Day Gala
Babysitter February 2008 – August 2008
15618 Thornbrook Drive, Houston,TX 77084
Took care of a 2-year-old girl and 7-year-old twins
Changed diapers, potty-trained, fed, cooked for and played with the kids
Interpreter June 2007 – August 2007
Cheongpyeong Training Center, South Korea
Simultaneously translated educational lectures from English to Chinese in a radio room,
each time ranging from 1~2 hours
LEADERSHIP/VOLUNTEER EXPERIENCE:
Leader October 2014 – November 2014
Mastery in Transformational Training, Columbus, OH
Emotional Intelligence experiential training
Leadership skills development
3. Team Captain July 2014, December 2012
Camp KOHOE, Michigan
Led a team of 6 high school students
Made sure of team members’ participation in lectures and activities
Made sure each member felt love and support
Gathered team members for discussions
Led discussions, gave guidance
Led activities as a team
Led clean up sessions
Gathered with staff every night to discuss issues of campers and ways to help
them
Captain July 2012
Camp Heartland, Indianapolis, IN, KS and Columbus, OH
Led a team of 6 high school students
Made sure of each member’s safety during the interstate travels
Made sure of team members’ participation in lectures and activities
Made sure each member felt love and support
Gathered team members for discussions
Led discussions, gave guidance
Led team through a scavenger hunt in a city in Kansas
Led clean up sessions
College Ministry Band Pianist August 2011- September 2012
Unification Church, Columbus, OH
Played piano for weekly college ministry gathering
Gathered with band twice a week to come up with song selections
Practice for average 3 hours per meeting
Kitchen Staff December 2010
Camp Lonestar, Fredericksburg, TX
Prepared food for est.100 people each meal along with 5 other kitchen staff
Planned menu for 3 meals 5 days, coordinated all staff’s opinions and suggestions
Shopped for food each meal
Cooked food each meal
Washed all the dishes and cleaned kitchen after each meal
4. Volunteer August 2010 – June 2011
Special Task Force, nationwide
Fundraised nationwide
Did multiple service projects nationwide
Completed youth minister course, acquired graduation certificate from Unification
Theological Seminary
While stationed in New York City, volunteered in weekly youth ministry gatherings, and
reached out to take care of individuals in the young community
Went out on the streets to discuss with people about world-views, world peace, purity,
religion, and happiness; invited them to Open Mic, ballroom socials, and various events
hosted by us at our center in Manhattan
Gave lectures to guests
Co-captain December 2009, July 2010
Camp Lonestar, Fredericksburg, TX
Led a team of 8 high school students with captain
Made sure of team members’ participation in lectures and activities
Made sure each member felt love and support
Gathered team members for discussions
Supported captain through activities and discussions, acted as a bridge between
team members and captain, gave guidance
Gathered with staff every night to discuss issues of campers and ways to help
them
Church Renovation Team Member May 2008- August 2009
Unification Church, Houston, TX
Mowed lawn weekly
Weeded backyard weekly
Dug out grass and soil to plant a garden
Built a foundation for garden
Planted various fruits and vegetables in garden
Watered garden weekly
Took down shed
Built new shed
Raked leaves during autumn
OTHER EXPERIENCE:
Women’s Glee Club Member January 2013 – May 2013
5. The Ohio State University, Columbus OH 43214
Sang Soprano 1 part, attended music rehearsals 3 times a week
Attended retreats/workshops in addition for advanced extensive rehearsals
Performed every 2-3 weeks at churches in Columbus, Cleveland and Cincinnati
Perform ed at the 2013 OMEA Mus ic Educators ’ Professional Development Conference, and
received rave reviews
Served as a volunteer at 2013 Show Me Yours Talent Show
Perform ed at 2013 Mozart’s Requiem Concert, joining with the Univers ity Choir and Men’s
Glee Club
Volunteer August 2011 – March 2012
Crown Pointe Care Center, Columbus, OH 43235
Volunteered every month with the OSU Tsu Ching Foundation to visit the old people at
Crown Pointe Care Center
Talked to and lis tened to the old people’s feelings, complaints, troubles, life stories,
comforted them and helped them physically get around
Goal was to let the old people not feel lonely and abandoned but cared for, loved, and
happy
Gave piano performances to entertain the old people and lighten them up
Piano Accompanist June 2011
Manhattan Center, NY, 94710
Played piano for a choir consisting of 40 people for a commencement gala, in front of
about 300 people
Ballroom Dancer May 2011
New York City Ball Competition, Roosevelt Hotel, NY 10017
Performed swing, tango, waltz, cha-cha, and salsa routines with partner
Won generation peace medal
Team Leader
Camp Lonestar, Tejas Trails, 349 Crabapple Road, Blanco, TX 78606
SKILLS:
Digital: Eclipse, Microsoft Excel, Microsoft Word, Microsoft Powerpoint
Language: Fluent and advanced in Chinese Mandarin; Can read, write and speak
Japanese, Korean, and French
Written English: Construction of clear, precise, audience specific reports, analyses, and
6. summaries.
Music: Played piano for 16 years; Can read sheet music, play classics, sonatas, and
concertos