This document contains a summary of Raymond G Milliken's skills and work history. It lists his contact information and outlines his experience in roles related to customer service, cash handling, financial planning, and information technology support. Notable positions include working as a cashier and coin room manager for Brinks Australia, an internship providing business development for Globaleye in Malaysia, and assisting with the ICT helpdesk at Ursula Frayne. His educational background includes qualifications in financial planning and information technology.

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Raymond G Milliken 0498580584
0498580584
https://au.linkedin.com/in/raymondgmilliken
raymondgmilliken@gmail.com
 Dealing with orders (queries, discrepancies & dispatching)
 Telemarketing/Cold Calling/ Other telephony responsibilities
 Cash handling, Counting takings and Daily Balance
 Training Customers and clients In use of Programs (ICT) or Tasks (Non-ICT)
 Microsoft office suite (and Varients) EXCEL, WORD, POWER POINT, OUTLOOK, custom
databases, Google chrome, safari and firefox internet browsers.
 Diploma of Financial Planning (RG146 compliant)
 Dealing with Customer queries/complaints.
Globaleye, Malaysia Business Development Internship 1 Month
During the 10th of august to 10 September 2015 I undertook internship at Globaleye, Malaysia.
 Source (find) potential clients.
 Understanding how Globaleye connect with potential clients.
 How Globaleye connects client with a wealth manager.
 Comprehending how to use the Microsoft office suite; the role technology plays in modern
financial planning.
 Discovering how the Malaysian and the Philippines financial planning markets and Labuan
Offshore Financial Services Authority (LOFSA) works.
 Writing a blog post which attracted clients to the Globaleye brand.
 I learnt Financial products including pension products (Self-Invested Personal Pension or SIPP)
and (Qualifying Recognised Overseas Pension Scheme or QROPS).
Brinks Australia Cashier/ Coin Room Manager 2 years 1 month
 Cash counting & processing.
 Coin rolling and balancing duties.
 Using new sachet technology in “rolling” coin
 ATM replenishment duties.
 ATM Decashing
 Using coin counting equipment.
 Processing of express orders.
 Responsible for assigning coin room related duties to night staff, such as what denominations
need to be rolled, that status of outgoing coin orders and status of equipment.
 Responsible overseeing the daytime operation of coin room.
WORK HISTORY
SUMMARY OF SKILLS & ABILITIES
RAYMOND G MILLIKEN

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Raymond G Milliken 0498580584
 Responsible for Sums in excess of 2.2 million dollars in coins
 Jointly responsible for accounting for Sums in excess of 2.1 million dollars in coins
 Joint responsibility accounting for over 25 million dollars in cash(notes)
 Organisation of records management.
 Organisation of tools and resources for clients.
 Categorization of security equipment.
 Experience in Basic ATM appraisal and maintenance.
 Experience in Basic maintenance of Cash sorting machines.
Ursula Frayne ICT Helpdesk Assistant 3 Month (Contract)
 Assisting with ICT help desk. Imaging and deploying students Mac books.
 Assisting with re deployment of student Mac books.
 Assisting with relocation of ICT department and help desk.
 General sorting and organising student contracts and Mac book documentation.
 Imaging, deploying and redeploying MacBooks for students
 Organising and finalising contracts
 Managing records
 Maintaining a clean communication area
ISC (International Service Check) Mystery Shopper 1 Year 9 Months
 Report writing
 Preparation of reports with assessments of each store
 Submitting reports online
Woolworths Long life Night filler
 Experience in customer service
 Experience in 2ic roles in grocery department
Diploma of Financial Planning (AAMC Training Group) 2015
(RG146 compliant)
University Preparation Course Education Assistant Program 2010
(Edith Cowan University)
Certificate III in Information Technology (General) Swan TAFE 2005
Jody Cabalzar
Ursula Frayne-Business Manager
Phone: 08 9470 0900
Mobile: 0408 231 194
Chris Johnson
Head of Business Development-
Globaleye, Malaysia
cjohnson@globaleye.sg
Lesley Hollings
State Manager- Western Australia
+61 8 6272 7601
John Heart
Business Development Executive
Phone: 0408 098 942
REFEREES
EDUCATION & QUALIFICATIONS