1. Raddon Chart of the Day
February 27, 2013
Likelihood to Remain with Current Primary or
120%
Most Important Financial Institution
100% 96%
Percent of All Online Respondents
88%
84%
78% 78%
80%
60%
40%
20%
0%
Total Top 5 National Multi-State Community Bank Credit Union
Bank Regional Bank
Source: Raddon Financial Group, National Online Consumer Research – Fall 2012
© 2013 Fiserv, Inc. or its affiliates. www.raddon.com | 800.827.3500

2. Raddon Chart of the Day
February 21, 2013
Consumers’ Likelihood To Recommend Their
80% Primary Financial Institution to Others
74%
70%
Percent of All Online Respondents
60% 55%
51%
50% 45%
41%
40%
30%
20%
10%
0%
Total Top 5 National Multi-State Community Bank Credit Union
Bank Regional Bank
Source: Raddon Financial Group, National Online Consumer Research – Fall 2012
© 2013 Fiserv, Inc. or its affiliates. www.raddon.com | 800.827.3500

3. Raddon Chart of the Day
February 12, 2013
Use and Likelihood to Use a Prepaid Debit Card
80%
69%
70%
60% Percent of All Online Respondents
50% 47%
42%
40%
30% 26%
20%
10%
10% 5%
0%
Currently use Extremely to Somewhat Not Very to Not at All Likely
Likely to Use to Use
Total Gen Y
Source: Raddon Financial Group, National Online Consumer Research – Fall 2012
© 2013 Fiserv, Inc. or its affiliates. www.raddon.com | 800.827.3500

4. Raddon Chart of the Day
February 7, 2013
PayPal Customer Use and Likelihood to Use Their Mobile Phone Number and
a PIN or a PayPal-Branded Card to Make an In-Store Purchase
3% 7% Currently Use Phone and PayPal Acct to
Make Some Payments at Stores
Extremely Likely – See Value in Using
8% Phone to Pay at Stores
Very Likely
36%
Somewhat Likely
19%
Not Very Likely
27% Not at All Likely – Do Not Want to Use
Phone as a Payment Device
Percent of Respondents with a PayPal Account
Source: Raddon Financial Group, National Online Consumer Research – Fall 2012
© 2013 Fiserv, Inc. or its affiliates. www.raddon.com | 800.827.3500

5. Raddon Chart of the Day
February 5, 2013
Purposes Consumers Use Their PayPal Account
100%
91%
90%
80%
Percent of Respondents with a PayPal Account
70%
60%
50%
50% 46%
40%
30% 24% 24%
20%
10%
0%
Online Purchases Collect Payment for P2P Payments In-Store Purchases Pay Bills
(eBay, Amazon, etc.) Goods/Services (eBay (Friends/Family)
Sales, etc.)
Source: Raddon Financial Group, National Online Consumer Research – Fall 2012
© 2013 Fiserv, Inc. or its affiliates. www.raddon.com | 800.827.3500