The document is a letter from Rachel Lapidow to Floyd, Barry, John, and Susan praising the Loading and Trucking Department for meeting tight deadlines by working overtime on weekends to ship off major orders. Rachel had promised to purchase recreational items for their work space but is now unable to due to unexpected legal fees. She apologizes for not being able to follow through on her word but hopes sales targets are met so the department can get a game machine. Rachel will send letters of recommendation and authorize a pizza party for the team in the meantime.