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International Journal of Research and Innovation in Social Science (IJRISS)|Volume I, Issue III, March 2017|ISSN 2454-6186
www.ijriss.org Page 22
A Study of Determinants Influencing Financial
Literacy of Individual Investor in India
Neha Ramnani Bhargava
Assistant Professor, Institute of Business Management & Research, IPS ACADEMY, DAVV Indore.
Abstract: Investment scenario is changing very fast and financial
literacy impacts financial decisions of individual investors. The
present study is exploratory in nature and determines the factor
that affects financial literacy and how they affect decision
making. The sample consist of 649 individual investors to obtain
information through structured questionnaire from various
parts of India The result indicated that there are seven most
influencing factors of financial literacy that affects investor
decision making are: Attitude, Knowledge, Budgeting Habits,
liquidity, self analytical skills, Emotional Inclination and Goal
Planning. This study will help to determine strategies which will
help to improve financial literacy of an individual investors.
I. INTRODUCTION
inancial Literacy is a buzz word today and it plays a vital
role in the economies of the world. With the advent of
globalization and liberalization, there are variety of complex
modern products available in the market. Very few fractions
of people in our population have access to them. (Lusardi and
Mitchell, 2007). Financial literacy is the education and
understanding of various financial products (Source:
Investopedia), it lays main focus on personal financial
management which is the ability, skill and attitude of a person
to manage personal finances on the basis of knowledge about
various investment options available in the market. Financial
illiteracy is not an issue unique to any one person but it is the
reality of masses. It affects everyone: men and women, young
and old, across all the racial and socioeconomic lines. It has
become imminent to raise the financial literacy level as we
cannot ignore this problem anymore. The economic future of
India depends on it. We need to impart capacity building to
the masses in such a a way that an individual becomes capable
of making informed financial choices in personal life.
Personal financial management connotes to sound analysis on
the basis of risks and returns of various investment options
before doing any investment. Financial literacy involves
broader comprehension of ethical, social, political and
environmental dimensions of finance. ( Noctor et al, 1992
apud Kempson et al, 2005)
II. CONCEPTUAL FRAMEWORK AND REVIEW OF
RELATED LITERATURE
Trivedi and Trivedi, 2014 states that the financial system of
country is the sole backbone of its economy. But the financial
systems are helpful only when they are utilized and properly
distributed among the total population of the country. For the
country like India which involves a large number of illiteracy
among the population, it is desired to implement the financial
literacy among the uneducated people for any kind of
financial product to become successful. Financial literacy can
be defined on the basis of OECD (organization of economic
cooperation and development) which is an international
organization for economic progress and world trade. It depicts
that financial literacy is measured with the level of financial
knowledge, financial behavior and financial attitude of the
overall population.
Athreya and Stilwell, 2009 during 2008, the FLEC (financial
literacy and education commission) developed the research
priorities in order to study the financial literacy. „The FLEC
Research and Evaluation Working Group determined that it
was time to update the 2008 research priorities and to expand
these with a set of key research questions. These research
priorities are intended to inform the FLEC as a whole,
individual member agency and their sub-agencies, other
federal government supporters of research, as well as private
sector and academic researchers and other research funders.
The objective is to address the most important questions
facing the field, reduce duplication and overlap in the field,
and make best use of limited research dollars. The present
report investigates the influence of various socio-demographic
factors on different areas of financial literacy in growing
India.
Barua, Jacob, Varma and Agarwalla, 2013, states that the
financial literacy in the country is influenced by the various
factors such as education, income, gender, caste etc, some
other factors such as orientation also depicts the verdict of
financial literacy which are influenced by the authorities. It
can be explained as the orientation factors such as joint family
focuses over consultative decision making among the family
by the higher authorities. This report derivates on poor
financial literacy due to lack of decision making powers and
portfolio diversification. Various explanations have been
advanced to explain the diversification issue. In this report the
main focus is over lack of financial literacy as one potentially
important factor.
Guiso, and Jappelli, 2008 states that financial literacy affects
from lowest to highest levels in our life such as from
households‟ behavior to education of children. Financial
literacy is an understanding of the most basic economic con-
cepts needed to make saving, borrowing and investment
decisions and the perception that ordinary investors should
have regarding market rules, financial products, financial
F
International Journal of Research and Innovation in Social Science (IJRISS)|Volume I, Issue III, March 2017|ISSN 2454-6186
www.ijriss.org Page 23
organizations and regulations. Financial illiteracy or low of
financial literacy leads to lack of healthy financial ways of
decision making, lack of necessary financial knowledge and in
turn poor financial performance. First item judged in financial
literacy is financial knowledge. It measures knowledge of
financial products, how to access them, difference in variants
offered , interest calculations , understanding about risk and
return, time value of money , portfolio investment etc
Varma, 2003, states that as of the literature review, the status
of financial literacy in India is not satisfactory, especially in
the rural areas. These rural areas of India are affected by
malnutrition, unemployment, poor education and poverty.
People are unaware of financial services offered to them such
as banking services which helps them in saving their valuable
assets and providing them return on their savings such as
security and interest over their savings. The rural areas have
trend of borrowing money from the lenders at high interest
rates which is the traditional method in India. The role played
by governments and employers in managing investments on
behalf of individuals has shrunk significantly in the recent
past as a result of changes in the social support structures
across the world. This has increased individuals‟
responsibility in managing their own finances and securing
their financial future. In an environment where the range and
the complexity of financial products continue to increase, it is
imperative that individuals develop nuanced understanding of
the world of finance to be able to make choices that are most
appropriate to their financial goals and needs. The level of
financial literacy among the working young in urban India is
similar to the levels that prevail among comparable groups in
other countries. The inferences reached by the study on the
influence of several socio-demographic variables in the Indian
context also confirm inferences reached by studies elsewhere.
For example, the influence of family income and gender on
various dimensions of financial literacy is similar to the
influence recorded in other studies.
III. RESEARCH METHODLOGY
Questionnaire Development
The self structured questionnaire was built for analysis
consisting of various questions related to individuals‟
financial literacy related to various investments options which
individual opts for its personal financial management. The
questions helped to identify the level of financial literacy
which an individual possess. The target group consists of
various individuals who manage their finances from all over
India. Finally all information was obtained by 40 item index.
The research developed the criteria that individual possess
financial literacy before investing in various alternatives
available. Finally all information was obtained by 40 item
index. For each item a 7 point scale was developed from
“Strongly Disagree” to “Strongly Agree”. A questionnaire
response was collected from businessman, salaried individuals
and self occupied professionals of age groups ranging from
above 20 to above 40 years of age from various parts of India.
Hypothesis
As per the prior discussion, the present study accesses in
detail the effects of financial literacy of individual customers.
Specifically, we examine the effect of literacy on customer in
terms of financial changes in industry.
H1: To determined factors affecting financial literacy of
Individual Customers.
Reliability and Validity
The present study was aimed at understanding the impact of
various factors of financial literacy on various personal
management decisions. For this purpose, 650 respondents
were selected from various parts of the country. The sample
was divided into four parts i.e. North, East, West and South.
The part of data was collected online through Google docs
and rest was collected through offline mode. The
respondents were screened as individuals who were beyond
the age of 20, earning and managing their finances by
investing in various investment alternatives. Reliability of was
defined with Cronbach alpha which was 0.926 and at 40
items.
Statistical Analysis
Data on financial literacy was first analyzed by factor analysis
KMO and Bartlett Test. Bartlett (1938), Bartlett (1951) as
factor analysis is a means of examining and describing the
internal structures of variables (Lawley and Maxwell, 1926).
For all analysis, authors used SPSS (version 20), setting =
0.05.
IV. RESULTS, FINDING AND ANALYSIS
H1: To determined factors affecting on financial literacy of
Individual Customers.
Factor Analysis
The Kaiser Mayer- Olkin (Table 2) measure of sampling
adequacy was 0.948 and the Bartlett tests of sphericity were
found to be significant at p< 0.001.
Table 1 Showing values of KMO and Bartlett's Test
KMO and Bartlett's Test
Kaiser-Meyer-Olkin Measure of Sampling Adequacy. .948
Bartlett's Test of Sphericity
Approx. Chi-Square 12997.064
Df 780
Sig. .000
International Journal of Research and Innovation in Social Science (IJRISS)|Volume I, Issue III, March 2017|ISSN 2454-6186
www.ijriss.org Page 24
The Kaiser-Meyer-Olkin Measure of Sampling Adequacy value here .948 and Bartlett's Test of Sphericity were also found to be
significant at P<.001.
Table 2 Showing Total Variance explained
Total Variance Explained
Comp
onent
Initial Eigenvalues Extraction Sums of Squared Loadings Rotation Sums of
Squared Loadings
Total % of Variance Cumulative % Total % of Variance Cumulative
%
Total
1 14.882 37.204 37.204 14.882 37.204 37.204 8.508
2 2.025 5.063 42.267 2.025 5.063 42.267 6.206
3 1.728 4.320 46.587 1.728 4.320 46.587 5.465
4 1.217 3.043 49.630 1.217 3.043 49.630 7.046
5 1.164 2.911 52.540 1.164 2.911 52.540 8.928
6 1.087 2.717 55.257 1.087 2.717 55.257 4.377
7 1.043 2.608 57.865 1.043 2.608 57.865 4.148
8 .979 2.447 60.312
9 .918 2.295 62.607
10 .900 2.251 64.857
11 .818 2.044 66.902
12 .789 1.972 68.874
13 .781 1.951 70.825
14 .711 1.777 72.602
15 .707 1.767 74.369
16 .656 1.640 76.010
17 .625 1.562 77.571
18 .610 1.524 79.095
19 .586 1.465 80.560
20 .559 1.398 81.959
21 .522 1.304 83.263
22 .505 1.262 84.525
23 .479 1.198 85.723
24 .476 1.189 86.912
25 .453 1.132 88.044
26 .431 1.076 89.120
27 .395 .988 90.108
28 .383 .958 91.066
29 .367 .919 91.984
30 .351 .878 92.863
31 .346 .865 93.727
32 .336 .839 94.567
33 .323 .807 95.374
34 .314 .785 96.160
35 .298 .746 96.906
36 .288 .719 97.625
37 .273 .683 98.308
38 .258 .644 98.953
39 .234 .584 99.537
40 .185 .463 100.000
The cumulative total variance values here ranges from 37.204 % to 57.865 % which is moderate and can be further increased to optimize the
results.
Table 3 showing 40 items for financial literacy with its mean and standard Deviation
Mean Std. Deviation Mean Std. Deviation
F1 4.57 1.800 F21 4.70 1.717
F2 4.43 1.883 F22 4.78 1.777
F3 4.92 1.822 F23 5.22 1.693
F4 4.83 1.980 F24 4.92 1.767
F5 5.23 1.721 F25 4.72 1.788
F6 4.80 1.782 F26 4.75 1.708
F7 4.38 1.783 F27 4.88 1.771
F8 5.24 1.727 F28 4.92 1.839
F9 5.33 1.735 F29 5.26 1.708
International Journal of Research and Innovation in Social Science (IJRISS)|Volume I, Issue III, March 2017|ISSN 2454-6186
www.ijriss.org Page 25
F10 5.07 1.624 F30 4.73 1.852
F11 4.95 1.850 F31 5.10 1.743
F12 4.57 1.753 F32 5.03 1.736
F13 4.58 1.843 F33 4.69 1.845
F14 5.06 1.775 F34 5.06 1.754
F15 4.19 1.821 F35 4.97 1.725
F16 4.18 1.836 F36 5.03 1.852
F17 4.58 1.891 F37 5.13 1.713
F18 5.41 1.605 F38 5.18 1.672
F19 4.83 1.789 F39 5.14 1.739
F20 4.79 1.741 F40 4.92 1.750
N = 642, Mean total = 195.07, S D total = 70.91, Variables= 40
Analysis
According to the scale used the maximum score to be received
is 280 if all the 40 items were rated at 7 point scale. However
the mean score 195.01 indicated that 69% of the constructs are
explained by items. It indicates that financial literacy of
individuals regarding various investment options or personal
financial management tools was good.
Table 4: Showing results of factor analysis
S.No. Attitude Knowledge Budgeting
habits
Liquidity Self Analytical
Skill
Emotional
Inclination
Goal
Oriented
F1 .558
F2 .643
F3 .549
F4 .612
F5 .698
F6 .632
F7 .766
F8 .643
F9 .698
F10 .606
F11 .577
F12
F13 .523
F14 .594
F15 .743
F16 .813
F17 .599
F18 .615
F19 .735
F20 .762
F21 .571
F22 .674
F23 .621
F24 .581
F25 .632
F26 .524
F27 .574
F28 .646
F29 .614
F30 .623
F31 .572
F32 .752
F33 .581
F34 .814
F35 .741
F36 .686
F37 .566
F38 .506
F39 .623
F40 .703
International Journal of Research and Innovation in Social Science (IJRISS)|Volume I, Issue III, March 2017|ISSN 2454-6186
www.ijriss.org Page 26
FC1: Attitude
This is the most important factor as inferred by the following
figures 37.204% of the total variance is 14.882.The scale
reliability for this factor is 0.5. The factors covered here are:
time horizon of insurance policies, retirement planning, and
investments in FD‟s and post office deposits. These
components require specific attitude for investments as it can
be positive or negative. Any increase in financial literacy level
of an individual will make their attitude more positive and
informed..
FC2: knowledge
This is the second most important factor explaining 42.267%
of the total variance is 2.025. The scale reliability for this
factor is 0.5.The factors covered here are; health insurance,
hospitalization reimbursements and cashless facilities, ULIP‟s
(investment as well as insurance), tax benefits of health
insurance and life insurance, liquidity attached to mutual
funds etc. Financial literacy is attributed by knowledge about
various financial alternatives available.
FC3: Budgeting Habits:
This is the third most important factor explaining 49.630% of
the total variance is 1.728. The scale reliability for this factor
is 0.5. The factors covered here are; investments in gold as a
part of portfolio or coverage against inflation, proper balance
should be maintained between debts and equity. Budgeting
habits varies from person to person depending upon an
individual‟s financial literacy.
FC4: Liquidity:
This is the fourth most important factor explaining 52.540%
of the total variance is 1.217. The scale reliability for this
factor is 0.5. The factors covered here are; loan against
Personal Provident Funds, PPF withdrawal facilities, fixed
deposits regular income schemes, maintaining 3 months‟
salary as a backup in bank accounts etc. Financial literacy is
directly linked with liquidity as when we manage our finances
this is one of the crucial factor which affects an individual‟s
financial decision.
FC5: Self Analytical Skill
This is the fifth most important factor explaining 2.911% of
the total variance is 1.164. The scale reliability for this factor
is 0.5 . The factors covered here are: mutual funds bearing
high risk and high returns but needs less research, people who
have low financial knowledge prefer to invest in mutual funds
as they consider it less cumbersome, SIP is considered one of
the best option involving least research, housing loan fulfills
dream of a house and gives taxation benefits simultaneously
without much research and numerical competency, thus
numerical and research skills of a person affects their financial
decisions remarkably.
FC6: Emotional Inclination
This is the sixth most important factor explaining 55.257%of
the total variance is 2.717. The scale reliability for this factor
is 0.5. The factors covered here are: fact that insurance should
be taken by the bread winner of family as life insurance cover
gives financial and moral support to entire family in case of
death. Some prefer to invest in gold owing to tradition and
culture, also sometimes driven by emotions. Thus, financial
literacy is greatly affected by emotional inclinations to protect
oneself against various uncertainties which are attached to an
individual.
FC7: Goal Oriented
This is the seventh most important factor explaining 57.865%
of the total variance is1.043 . The scale reliability for this
factor is 0.5 and loadings range from 0.646 to 0.230. The
factors covered here are: loan facility against life insurance
policies, loan facility on Fixed Deposits, EMI for vehicle loan
should be one third of earnings on regular basis. Enhanced
financial literacy levels of an individual can lead to better
financial goal planning in life.
V. DISCUSSION AND CONCLUSION
The study found out that along Attitude, Knowledge,
Budgeting habits, liquidity, self analytical skills, emotional
inclination and goal orientation are major determinants
emphasized by individual investors. This study will be very
helpful to individual investors if they consider these seven
factors into consideration. Financial literacy is low in India as
it can be seen that the mean of all items ranges from 4.00 to
5.22 and which is far below from 7. So focus should be given
on these factors so that financial literacy can be improved.
VI. RESEARCH IMPLICATIONS AND DIRECTIONS OF
FUTURE RESEARCH
India is one of the emerging economies in the world so
financial literacy should be improved so that economy
flourishes. Individual investors should give importance to
these factors so that financial literacy increases. They should
be given proper financial education so they may not suffer
financial shocks and starts adopting changes. Improves
financial literacy will lead to strong financial system. As we
can see recently the transition which is done in legal tender
money of India has created chaos but if people are properly
financially literate they would adopt changes in relaxed way
as it is good for the country. The chaotic situation in India is a
result of poor financial literacy which has created fear in the
minds of the people. So, enhancement of financial literacy
should be on prior list of the economy for financial well being
and sound financial decision making.
REFERENCES
[1]. Athreya, K. and Stilwell, A. (2009) “Rationalizing Financial
Literacy Policy” published at The Federal reserve Bank of
Richmond.
International Journal of Research and Innovation in Social Science (IJRISS)|Volume I, Issue III, March 2017|ISSN 2454-6186
www.ijriss.org Page 27
[2]. Bhushan.Punit, Medury.Yejulla et.al,( 2013). “ Financial Literacy
and its determinants “, International Journal of engineering,
Business and enterprise application, Vol 4 (2), pp 155-160.
[3]. Guiso, L. and Jappelli, T. (2008) “Financial Literacy and
Portfolio Diversification” department of economics at European
University Institute, Italy, 2008 ISSN 1725-6704
[4]. Investopedia
[5]. J.Tullio, (2009), Financial Litreacy: Discussion Paper.
[6]. K. Sobhesh, Agarwalla Samir, K. Barua, Joshy Jacob Jayanth R.
Varma(2013) Financial Literacy Among Working Young In
Urban W.P. No. 2013-10-02.
[7]. Kempson E., Collard S. and Moore N. (2005) Measuring financial
capability: an exploratory study, Financial Services Authority,
Consumer Research Report No. 37.
[8]. Lusardi, Mitchell (2007),” Financial literacy and Retirement
Planning: New Evidence from American Life Pane” MRRC
Working Paper 2007-15.
[9]. Organisation for Economic Co-operative and Development
(2012), National Strategy for Financial Education.
[10]. Trivedi, P. and Trivedi, S. (2014) “Financial Literacy an Essential
Prerequisite for Financial Inclusion” Global Journal for research
analysis march 2014, ISSN 2277-8160
[11]. Varma, J. R. (2003) “Indian Financial Sector After a Decade of
Reforms” published at Indian Institute of Management,
Ahmedabad 380 015, India.
[12]. Varma, J.R. (2002) “Governance, Supervision and Market
Discipline: Lessons from Enron” the Indian School of Political
Economy in which the paper was first published (October-
December 2002), Volume 14 Number 4, 559-632).
[13]. W.Jason,(2012), “Financial Literacy Education And Behaviour
Unhinged” International Journal Of Consumer Studies.

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A Study of Determinants Influencing Financial Literacy of Individual Investor in India

  • 1. International Journal of Research and Innovation in Social Science (IJRISS)|Volume I, Issue III, March 2017|ISSN 2454-6186 www.ijriss.org Page 22 A Study of Determinants Influencing Financial Literacy of Individual Investor in India Neha Ramnani Bhargava Assistant Professor, Institute of Business Management & Research, IPS ACADEMY, DAVV Indore. Abstract: Investment scenario is changing very fast and financial literacy impacts financial decisions of individual investors. The present study is exploratory in nature and determines the factor that affects financial literacy and how they affect decision making. The sample consist of 649 individual investors to obtain information through structured questionnaire from various parts of India The result indicated that there are seven most influencing factors of financial literacy that affects investor decision making are: Attitude, Knowledge, Budgeting Habits, liquidity, self analytical skills, Emotional Inclination and Goal Planning. This study will help to determine strategies which will help to improve financial literacy of an individual investors. I. INTRODUCTION inancial Literacy is a buzz word today and it plays a vital role in the economies of the world. With the advent of globalization and liberalization, there are variety of complex modern products available in the market. Very few fractions of people in our population have access to them. (Lusardi and Mitchell, 2007). Financial literacy is the education and understanding of various financial products (Source: Investopedia), it lays main focus on personal financial management which is the ability, skill and attitude of a person to manage personal finances on the basis of knowledge about various investment options available in the market. Financial illiteracy is not an issue unique to any one person but it is the reality of masses. It affects everyone: men and women, young and old, across all the racial and socioeconomic lines. It has become imminent to raise the financial literacy level as we cannot ignore this problem anymore. The economic future of India depends on it. We need to impart capacity building to the masses in such a a way that an individual becomes capable of making informed financial choices in personal life. Personal financial management connotes to sound analysis on the basis of risks and returns of various investment options before doing any investment. Financial literacy involves broader comprehension of ethical, social, political and environmental dimensions of finance. ( Noctor et al, 1992 apud Kempson et al, 2005) II. CONCEPTUAL FRAMEWORK AND REVIEW OF RELATED LITERATURE Trivedi and Trivedi, 2014 states that the financial system of country is the sole backbone of its economy. But the financial systems are helpful only when they are utilized and properly distributed among the total population of the country. For the country like India which involves a large number of illiteracy among the population, it is desired to implement the financial literacy among the uneducated people for any kind of financial product to become successful. Financial literacy can be defined on the basis of OECD (organization of economic cooperation and development) which is an international organization for economic progress and world trade. It depicts that financial literacy is measured with the level of financial knowledge, financial behavior and financial attitude of the overall population. Athreya and Stilwell, 2009 during 2008, the FLEC (financial literacy and education commission) developed the research priorities in order to study the financial literacy. „The FLEC Research and Evaluation Working Group determined that it was time to update the 2008 research priorities and to expand these with a set of key research questions. These research priorities are intended to inform the FLEC as a whole, individual member agency and their sub-agencies, other federal government supporters of research, as well as private sector and academic researchers and other research funders. The objective is to address the most important questions facing the field, reduce duplication and overlap in the field, and make best use of limited research dollars. The present report investigates the influence of various socio-demographic factors on different areas of financial literacy in growing India. Barua, Jacob, Varma and Agarwalla, 2013, states that the financial literacy in the country is influenced by the various factors such as education, income, gender, caste etc, some other factors such as orientation also depicts the verdict of financial literacy which are influenced by the authorities. It can be explained as the orientation factors such as joint family focuses over consultative decision making among the family by the higher authorities. This report derivates on poor financial literacy due to lack of decision making powers and portfolio diversification. Various explanations have been advanced to explain the diversification issue. In this report the main focus is over lack of financial literacy as one potentially important factor. Guiso, and Jappelli, 2008 states that financial literacy affects from lowest to highest levels in our life such as from households‟ behavior to education of children. Financial literacy is an understanding of the most basic economic con- cepts needed to make saving, borrowing and investment decisions and the perception that ordinary investors should have regarding market rules, financial products, financial F
  • 2. International Journal of Research and Innovation in Social Science (IJRISS)|Volume I, Issue III, March 2017|ISSN 2454-6186 www.ijriss.org Page 23 organizations and regulations. Financial illiteracy or low of financial literacy leads to lack of healthy financial ways of decision making, lack of necessary financial knowledge and in turn poor financial performance. First item judged in financial literacy is financial knowledge. It measures knowledge of financial products, how to access them, difference in variants offered , interest calculations , understanding about risk and return, time value of money , portfolio investment etc Varma, 2003, states that as of the literature review, the status of financial literacy in India is not satisfactory, especially in the rural areas. These rural areas of India are affected by malnutrition, unemployment, poor education and poverty. People are unaware of financial services offered to them such as banking services which helps them in saving their valuable assets and providing them return on their savings such as security and interest over their savings. The rural areas have trend of borrowing money from the lenders at high interest rates which is the traditional method in India. The role played by governments and employers in managing investments on behalf of individuals has shrunk significantly in the recent past as a result of changes in the social support structures across the world. This has increased individuals‟ responsibility in managing their own finances and securing their financial future. In an environment where the range and the complexity of financial products continue to increase, it is imperative that individuals develop nuanced understanding of the world of finance to be able to make choices that are most appropriate to their financial goals and needs. The level of financial literacy among the working young in urban India is similar to the levels that prevail among comparable groups in other countries. The inferences reached by the study on the influence of several socio-demographic variables in the Indian context also confirm inferences reached by studies elsewhere. For example, the influence of family income and gender on various dimensions of financial literacy is similar to the influence recorded in other studies. III. RESEARCH METHODLOGY Questionnaire Development The self structured questionnaire was built for analysis consisting of various questions related to individuals‟ financial literacy related to various investments options which individual opts for its personal financial management. The questions helped to identify the level of financial literacy which an individual possess. The target group consists of various individuals who manage their finances from all over India. Finally all information was obtained by 40 item index. The research developed the criteria that individual possess financial literacy before investing in various alternatives available. Finally all information was obtained by 40 item index. For each item a 7 point scale was developed from “Strongly Disagree” to “Strongly Agree”. A questionnaire response was collected from businessman, salaried individuals and self occupied professionals of age groups ranging from above 20 to above 40 years of age from various parts of India. Hypothesis As per the prior discussion, the present study accesses in detail the effects of financial literacy of individual customers. Specifically, we examine the effect of literacy on customer in terms of financial changes in industry. H1: To determined factors affecting financial literacy of Individual Customers. Reliability and Validity The present study was aimed at understanding the impact of various factors of financial literacy on various personal management decisions. For this purpose, 650 respondents were selected from various parts of the country. The sample was divided into four parts i.e. North, East, West and South. The part of data was collected online through Google docs and rest was collected through offline mode. The respondents were screened as individuals who were beyond the age of 20, earning and managing their finances by investing in various investment alternatives. Reliability of was defined with Cronbach alpha which was 0.926 and at 40 items. Statistical Analysis Data on financial literacy was first analyzed by factor analysis KMO and Bartlett Test. Bartlett (1938), Bartlett (1951) as factor analysis is a means of examining and describing the internal structures of variables (Lawley and Maxwell, 1926). For all analysis, authors used SPSS (version 20), setting = 0.05. IV. RESULTS, FINDING AND ANALYSIS H1: To determined factors affecting on financial literacy of Individual Customers. Factor Analysis The Kaiser Mayer- Olkin (Table 2) measure of sampling adequacy was 0.948 and the Bartlett tests of sphericity were found to be significant at p< 0.001. Table 1 Showing values of KMO and Bartlett's Test KMO and Bartlett's Test Kaiser-Meyer-Olkin Measure of Sampling Adequacy. .948 Bartlett's Test of Sphericity Approx. Chi-Square 12997.064 Df 780 Sig. .000
  • 3. International Journal of Research and Innovation in Social Science (IJRISS)|Volume I, Issue III, March 2017|ISSN 2454-6186 www.ijriss.org Page 24 The Kaiser-Meyer-Olkin Measure of Sampling Adequacy value here .948 and Bartlett's Test of Sphericity were also found to be significant at P<.001. Table 2 Showing Total Variance explained Total Variance Explained Comp onent Initial Eigenvalues Extraction Sums of Squared Loadings Rotation Sums of Squared Loadings Total % of Variance Cumulative % Total % of Variance Cumulative % Total 1 14.882 37.204 37.204 14.882 37.204 37.204 8.508 2 2.025 5.063 42.267 2.025 5.063 42.267 6.206 3 1.728 4.320 46.587 1.728 4.320 46.587 5.465 4 1.217 3.043 49.630 1.217 3.043 49.630 7.046 5 1.164 2.911 52.540 1.164 2.911 52.540 8.928 6 1.087 2.717 55.257 1.087 2.717 55.257 4.377 7 1.043 2.608 57.865 1.043 2.608 57.865 4.148 8 .979 2.447 60.312 9 .918 2.295 62.607 10 .900 2.251 64.857 11 .818 2.044 66.902 12 .789 1.972 68.874 13 .781 1.951 70.825 14 .711 1.777 72.602 15 .707 1.767 74.369 16 .656 1.640 76.010 17 .625 1.562 77.571 18 .610 1.524 79.095 19 .586 1.465 80.560 20 .559 1.398 81.959 21 .522 1.304 83.263 22 .505 1.262 84.525 23 .479 1.198 85.723 24 .476 1.189 86.912 25 .453 1.132 88.044 26 .431 1.076 89.120 27 .395 .988 90.108 28 .383 .958 91.066 29 .367 .919 91.984 30 .351 .878 92.863 31 .346 .865 93.727 32 .336 .839 94.567 33 .323 .807 95.374 34 .314 .785 96.160 35 .298 .746 96.906 36 .288 .719 97.625 37 .273 .683 98.308 38 .258 .644 98.953 39 .234 .584 99.537 40 .185 .463 100.000 The cumulative total variance values here ranges from 37.204 % to 57.865 % which is moderate and can be further increased to optimize the results. Table 3 showing 40 items for financial literacy with its mean and standard Deviation Mean Std. Deviation Mean Std. Deviation F1 4.57 1.800 F21 4.70 1.717 F2 4.43 1.883 F22 4.78 1.777 F3 4.92 1.822 F23 5.22 1.693 F4 4.83 1.980 F24 4.92 1.767 F5 5.23 1.721 F25 4.72 1.788 F6 4.80 1.782 F26 4.75 1.708 F7 4.38 1.783 F27 4.88 1.771 F8 5.24 1.727 F28 4.92 1.839 F9 5.33 1.735 F29 5.26 1.708
  • 4. International Journal of Research and Innovation in Social Science (IJRISS)|Volume I, Issue III, March 2017|ISSN 2454-6186 www.ijriss.org Page 25 F10 5.07 1.624 F30 4.73 1.852 F11 4.95 1.850 F31 5.10 1.743 F12 4.57 1.753 F32 5.03 1.736 F13 4.58 1.843 F33 4.69 1.845 F14 5.06 1.775 F34 5.06 1.754 F15 4.19 1.821 F35 4.97 1.725 F16 4.18 1.836 F36 5.03 1.852 F17 4.58 1.891 F37 5.13 1.713 F18 5.41 1.605 F38 5.18 1.672 F19 4.83 1.789 F39 5.14 1.739 F20 4.79 1.741 F40 4.92 1.750 N = 642, Mean total = 195.07, S D total = 70.91, Variables= 40 Analysis According to the scale used the maximum score to be received is 280 if all the 40 items were rated at 7 point scale. However the mean score 195.01 indicated that 69% of the constructs are explained by items. It indicates that financial literacy of individuals regarding various investment options or personal financial management tools was good. Table 4: Showing results of factor analysis S.No. Attitude Knowledge Budgeting habits Liquidity Self Analytical Skill Emotional Inclination Goal Oriented F1 .558 F2 .643 F3 .549 F4 .612 F5 .698 F6 .632 F7 .766 F8 .643 F9 .698 F10 .606 F11 .577 F12 F13 .523 F14 .594 F15 .743 F16 .813 F17 .599 F18 .615 F19 .735 F20 .762 F21 .571 F22 .674 F23 .621 F24 .581 F25 .632 F26 .524 F27 .574 F28 .646 F29 .614 F30 .623 F31 .572 F32 .752 F33 .581 F34 .814 F35 .741 F36 .686 F37 .566 F38 .506 F39 .623 F40 .703
  • 5. International Journal of Research and Innovation in Social Science (IJRISS)|Volume I, Issue III, March 2017|ISSN 2454-6186 www.ijriss.org Page 26 FC1: Attitude This is the most important factor as inferred by the following figures 37.204% of the total variance is 14.882.The scale reliability for this factor is 0.5. The factors covered here are: time horizon of insurance policies, retirement planning, and investments in FD‟s and post office deposits. These components require specific attitude for investments as it can be positive or negative. Any increase in financial literacy level of an individual will make their attitude more positive and informed.. FC2: knowledge This is the second most important factor explaining 42.267% of the total variance is 2.025. The scale reliability for this factor is 0.5.The factors covered here are; health insurance, hospitalization reimbursements and cashless facilities, ULIP‟s (investment as well as insurance), tax benefits of health insurance and life insurance, liquidity attached to mutual funds etc. Financial literacy is attributed by knowledge about various financial alternatives available. FC3: Budgeting Habits: This is the third most important factor explaining 49.630% of the total variance is 1.728. The scale reliability for this factor is 0.5. The factors covered here are; investments in gold as a part of portfolio or coverage against inflation, proper balance should be maintained between debts and equity. Budgeting habits varies from person to person depending upon an individual‟s financial literacy. FC4: Liquidity: This is the fourth most important factor explaining 52.540% of the total variance is 1.217. The scale reliability for this factor is 0.5. The factors covered here are; loan against Personal Provident Funds, PPF withdrawal facilities, fixed deposits regular income schemes, maintaining 3 months‟ salary as a backup in bank accounts etc. Financial literacy is directly linked with liquidity as when we manage our finances this is one of the crucial factor which affects an individual‟s financial decision. FC5: Self Analytical Skill This is the fifth most important factor explaining 2.911% of the total variance is 1.164. The scale reliability for this factor is 0.5 . The factors covered here are: mutual funds bearing high risk and high returns but needs less research, people who have low financial knowledge prefer to invest in mutual funds as they consider it less cumbersome, SIP is considered one of the best option involving least research, housing loan fulfills dream of a house and gives taxation benefits simultaneously without much research and numerical competency, thus numerical and research skills of a person affects their financial decisions remarkably. FC6: Emotional Inclination This is the sixth most important factor explaining 55.257%of the total variance is 2.717. The scale reliability for this factor is 0.5. The factors covered here are: fact that insurance should be taken by the bread winner of family as life insurance cover gives financial and moral support to entire family in case of death. Some prefer to invest in gold owing to tradition and culture, also sometimes driven by emotions. Thus, financial literacy is greatly affected by emotional inclinations to protect oneself against various uncertainties which are attached to an individual. FC7: Goal Oriented This is the seventh most important factor explaining 57.865% of the total variance is1.043 . The scale reliability for this factor is 0.5 and loadings range from 0.646 to 0.230. The factors covered here are: loan facility against life insurance policies, loan facility on Fixed Deposits, EMI for vehicle loan should be one third of earnings on regular basis. Enhanced financial literacy levels of an individual can lead to better financial goal planning in life. V. DISCUSSION AND CONCLUSION The study found out that along Attitude, Knowledge, Budgeting habits, liquidity, self analytical skills, emotional inclination and goal orientation are major determinants emphasized by individual investors. This study will be very helpful to individual investors if they consider these seven factors into consideration. Financial literacy is low in India as it can be seen that the mean of all items ranges from 4.00 to 5.22 and which is far below from 7. So focus should be given on these factors so that financial literacy can be improved. VI. RESEARCH IMPLICATIONS AND DIRECTIONS OF FUTURE RESEARCH India is one of the emerging economies in the world so financial literacy should be improved so that economy flourishes. Individual investors should give importance to these factors so that financial literacy increases. They should be given proper financial education so they may not suffer financial shocks and starts adopting changes. Improves financial literacy will lead to strong financial system. As we can see recently the transition which is done in legal tender money of India has created chaos but if people are properly financially literate they would adopt changes in relaxed way as it is good for the country. The chaotic situation in India is a result of poor financial literacy which has created fear in the minds of the people. So, enhancement of financial literacy should be on prior list of the economy for financial well being and sound financial decision making. REFERENCES [1]. Athreya, K. and Stilwell, A. (2009) “Rationalizing Financial Literacy Policy” published at The Federal reserve Bank of Richmond.
  • 6. International Journal of Research and Innovation in Social Science (IJRISS)|Volume I, Issue III, March 2017|ISSN 2454-6186 www.ijriss.org Page 27 [2]. Bhushan.Punit, Medury.Yejulla et.al,( 2013). “ Financial Literacy and its determinants “, International Journal of engineering, Business and enterprise application, Vol 4 (2), pp 155-160. [3]. Guiso, L. and Jappelli, T. (2008) “Financial Literacy and Portfolio Diversification” department of economics at European University Institute, Italy, 2008 ISSN 1725-6704 [4]. Investopedia [5]. J.Tullio, (2009), Financial Litreacy: Discussion Paper. [6]. K. Sobhesh, Agarwalla Samir, K. Barua, Joshy Jacob Jayanth R. Varma(2013) Financial Literacy Among Working Young In Urban W.P. No. 2013-10-02. [7]. Kempson E., Collard S. and Moore N. (2005) Measuring financial capability: an exploratory study, Financial Services Authority, Consumer Research Report No. 37. [8]. Lusardi, Mitchell (2007),” Financial literacy and Retirement Planning: New Evidence from American Life Pane” MRRC Working Paper 2007-15. [9]. Organisation for Economic Co-operative and Development (2012), National Strategy for Financial Education. [10]. Trivedi, P. and Trivedi, S. (2014) “Financial Literacy an Essential Prerequisite for Financial Inclusion” Global Journal for research analysis march 2014, ISSN 2277-8160 [11]. Varma, J. R. (2003) “Indian Financial Sector After a Decade of Reforms” published at Indian Institute of Management, Ahmedabad 380 015, India. [12]. Varma, J.R. (2002) “Governance, Supervision and Market Discipline: Lessons from Enron” the Indian School of Political Economy in which the paper was first published (October- December 2002), Volume 14 Number 4, 559-632). [13]. W.Jason,(2012), “Financial Literacy Education And Behaviour Unhinged” International Journal Of Consumer Studies.