SlideShare a Scribd company logo
1 of 25
A Study of
“Understanding of AIDA Technique on
the perspective of Pantaloons”
Name- Rajib Saha
ROLL-P15FCO34
Institute- Pune Institute Of Business Management
1
Sectorial Analysis
 GDP contribution 10 %
 Employment contribution 8%
 Retail market is growing 12% every year
 Retail industry in the single-brand segment has received Foreign Direct Investment
(FDI)
 Big Players- Aditya Birla Retail
Shoppers Stop Limited
Future Retail
United Colors of Benetton India
2
Aditya Birla Group
 Rs. 2,50,000 crore corporation,
 The Aditya Birla Group is Ranked in the League of Fortune500
 Extraordinary force of over 120,000 employees
 Belonging to 42 nationalities
 The Group has topped the Nielsen's Corporate Image Monitor 2014-15
 Works in 5,000 villages globally
 Reaches out annually to 7.5 million people through the Aditya Birla Centre for Community
Initiatives and Rural Development
3
Aditya Birla Group – Global
Scenario
 No.1 in viscose staple fibre
 A metals powerhouse, among the world's most cost-efficient aluminium and copper
producers.
 The fifth-largest producer of acrylic fibre
 No.1 in carbon black
 Among the top 10 cement producers globally
 Among the best energy-efficient fertilizer plants
4
Aditya Birla Group- Indian
Scenario
 A top fashion (branded apparel)and lifestyle player
 The second-largest player in viscose filament yarn
 The largest producer in the chlor-alkali sector
 Among the top three mobile telephony Network company
 A leading player in life insurance and asset management
 Among the top two supermarket chains in the retail business
5
Pantaloons
 Sales in 2014-15 Rs. 43 Crore (Store Level)
 First Pantaloons Store Opened in Goriahat, Kolkata in 1917
 Acquires by ADITYA BIRLA GROUP in 2012
 India’s Premium Lifestyle apparel company
 123+ Stores in 86+ cities and towns
 Head Quarter Mumbai, Maharashtra
 5300+ employees all over India
 Key people: Pranab Barua (Managing Director)
Shital Mehta (CEO)
S. Visvanathan (CFO)
6
Pantaloons Brand
Pantaloons Brand
 Haney, Ajile, Candies, Annabelle
 F-Factor, Lombard, Byford
 RIG, Ajile, SF, BARE denim
 Jamini, Trisha, Akkriti, Rang Manch
Non-Pantaloons Brand
 W, BIBA
 Lee-Cooper, Rebock, Cellio
 Peter England, VenHusen
 109 F, Zink Londan
 Allen Solly, Barbi
7
AIDA Technique
8
AIDA Means
A – Attention/Awareness
I – Interest
D – Desire
A - Action
9
Attention or Awareness
 Advertisement
 Window Display
 Signage
 Colour Blocking
 Cross Display
 Mannequins
10
Interest
 Special offers
 Pay Back Green Card
 Attractive Price
 Communicating Benefits
 Wash Care
 Brand Image
11
Desire
 Customer Need
 Fashion
 Occasion
 Behavior
12
Store Map
Action
Monday - Friday
 Customer Entry- 2300 to 2600
 Total Sales- 800000 to 900000
 Total Bills- 480 to 525
 Total Quantity- 1150 to 1350
 Ticket Size- 1700 to 1800 (Total Sales /
Total no. of bills)
 Basket size- 2.3 to 2.6 (Total no. of
quantity / Total no. of bills)
 Conversion-19 to 20 % Total Customer
Entry / Total Bills * 100
Saturday - Sunday
 Customer Entry- 5000 to 7500
 Total Sales- 1600000 to 2000000
 Total Bills- 1000 to 1200
 Total Quantity- 2600 to 3100
 Ticket Size- 1700 t0 1900 (Total Sales /
Total no. of bills)
 Basket size- 2.6 to 2.7 (Total no. of
quantity / Total no. of bills)
 Conversion-22 to 24 % Total Customer
Entry / Total Bills * 100
13
RESEARCH METHODOLOGY
 DATA COLLECTION
 Primary Data
 With the help of Questionnaires
 Personal Interaction
 SAMPLE SIZE- 100 Respondents
 POPULATION- ICC Tec Park, Sena Pati Bapat Road, Pune.
 questioner.pdf
14
Male and Female Respondent Age Group
15
44%
56%
Male and Female
Male
Female
6%
41%
41%
9%
3%
Age Group
less than 18
18-25
26-35
36-45
above 45
Occupation Income Level
16
17%
20%
38%
18%
7%
student
business
private employee
govt employee
others
20%
8%
33%
30%
9%
less than 15000 16000-30000 31000-45000
46000-60000 above 60000
How frequently do you shop for
garments?
How do you feel about the ambience of
the store?
17
7%
6%
32%
27%
23%
5%
Once a week Once a fortnight
Once a month Once in two month
Only during sales On specific occasions
20
38 35
7
0
0
20
40
60
80
Excellent Good Fair Poor Very poor
NO.OFRESPONDENTS
RESPONCE
Ambience Merchendizing Quality
Is Merchandising of the store has effect on your
buying behavior?
When you are in the store do you develop an
interest in buying the product?
18
12%
21%
60%
4%
3%
Definitely yes Yes Maybe No Not at all
3%
15%
13%
60%
9%
Definitely Yes Yes Maybe No Not at all
Do you think the sales assistant contributes in
developing your interest towards the product?
What do you think about the quality
of products in pantaloons?
19
50%
37%
13%
Yes Maybe No
Do you always get what you expect in this
store?
During shopping which of the following factors put
an impact on your buying decision?
20
50%
40%
10%
Yes Maybe No
35%
18%
28%
19%
Loyality Program Discount offered
Product Quality Product Variety
Which amongst the following do you think is the
best PBGC (Pay back green Card) facility?
Do you think we have a better aftersales
service than our competitors?
21
17%
30%
37%
16%
Exclusive sales preview
Relaxed exchange policy
Home drop service
Exclusive billing counter
45%
10%
25%
20%
Yes Maybe Can't Say No
What do you think best about this
store?
22
20%
35%
20%
20%
5%
Hygeine
Display
Behaviour of
staffs
Stock options
Others
OBSERVATIONS &
FINDINGS
 Its immediate competitor is Shopper’s Stop, Max & Central.
 One positive sign for Pantaloons is that it has become the choice for middle class
people in Pune
 There is always a communication gap between store and Customers
 Grooming check is not done all the time.
 Compared to other pantaloons CSD is well maintained. ( Visually)
23
Recommendation
 Try to increase communication with the customer
 Try to educate the customer about the product and offers
 Try to put a English language communicator near every entrance to help Foreign
customer
 Always educate Fashion Assistance’s for better communication with the customers.
 Customers expect a better variety of products in Pantaloons so that it can satisfy
customers from all the sections of society.
 The ground staffs should have the basic ability to speak in English.
24
25

More Related Content

What's hot

E-Commerce (Rediff Shopping)
E-Commerce     (Rediff Shopping)E-Commerce     (Rediff Shopping)
E-Commerce (Rediff Shopping)Deepak Kumar
 
Reliance retail limited ; jigisha
Reliance retail limited ; jigishaReliance retail limited ; jigisha
Reliance retail limited ; jigishajitharadharmesh
 
Infocus Mekong Research retail trends
Infocus Mekong Research retail trendsInfocus Mekong Research retail trends
Infocus Mekong Research retail trendsIfm research
 
OC&C poland - Retail Proposition Index 2014 - long-version
OC&C poland - Retail Proposition Index 2014 - long-version OC&C poland - Retail Proposition Index 2014 - long-version
OC&C poland - Retail Proposition Index 2014 - long-version OCCStrategyConsultantsPL
 
OC&C: Retail Proposition Index 2014 - Poland
OC&C: Retail Proposition Index 2014 - PolandOC&C: Retail Proposition Index 2014 - Poland
OC&C: Retail Proposition Index 2014 - PolandOCCStrategyConsultantsPL
 
Fix My Phone Business Plan/ECO/561
Fix My Phone Business Plan/ECO/561Fix My Phone Business Plan/ECO/561
Fix My Phone Business Plan/ECO/561Tee Dashner
 
Online VS In Store Buying Behavior Of Consumer PPT
Online VS In Store Buying Behavior Of Consumer PPTOnline VS In Store Buying Behavior Of Consumer PPT
Online VS In Store Buying Behavior Of Consumer PPTRahul Gulaganji
 
Week1 introduction to_e_business (1)
Week1 introduction to_e_business (1)Week1 introduction to_e_business (1)
Week1 introduction to_e_business (1)Dudekulakaleel
 
Reliance Retail - Marketing Mix
Reliance Retail - Marketing MixReliance Retail - Marketing Mix
Reliance Retail - Marketing MixAkshaya Kumar
 
Survey about Fashion behaviour and interests in Vietnam
Survey about Fashion behaviour and interests in VietnamSurvey about Fashion behaviour and interests in Vietnam
Survey about Fashion behaviour and interests in VietnamQ&Me Vietnam Market Research
 
Public relations and strategical planning
Public relations and strategical planningPublic relations and strategical planning
Public relations and strategical planningDivyanshi Dangayach
 

What's hot (20)

E-Commerce (Rediff Shopping)
E-Commerce     (Rediff Shopping)E-Commerce     (Rediff Shopping)
E-Commerce (Rediff Shopping)
 
Vietnamese fashion brand recognition survey
Vietnamese fashion brand recognition surveyVietnamese fashion brand recognition survey
Vietnamese fashion brand recognition survey
 
[Survey] Vietnam mom's shopping behavior change
[Survey] Vietnam mom's shopping behavior change[Survey] Vietnam mom's shopping behavior change
[Survey] Vietnam mom's shopping behavior change
 
Salon - Consumer Insights Report
Salon - Consumer Insights ReportSalon - Consumer Insights Report
Salon - Consumer Insights Report
 
Reliance Retail
Reliance Retail Reliance Retail
Reliance Retail
 
Reliance retail limited ; jigisha
Reliance retail limited ; jigishaReliance retail limited ; jigisha
Reliance retail limited ; jigisha
 
Infocus Mekong Research retail trends
Infocus Mekong Research retail trendsInfocus Mekong Research retail trends
Infocus Mekong Research retail trends
 
Baby kart
Baby kartBaby kart
Baby kart
 
OC&C poland - Retail Proposition Index 2014 - long-version
OC&C poland - Retail Proposition Index 2014 - long-version OC&C poland - Retail Proposition Index 2014 - long-version
OC&C poland - Retail Proposition Index 2014 - long-version
 
OC&C: Retail Proposition Index 2014 - Poland
OC&C: Retail Proposition Index 2014 - PolandOC&C: Retail Proposition Index 2014 - Poland
OC&C: Retail Proposition Index 2014 - Poland
 
Fix My Phone Business Plan/ECO/561
Fix My Phone Business Plan/ECO/561Fix My Phone Business Plan/ECO/561
Fix My Phone Business Plan/ECO/561
 
Vietnam toothpaste retail share
Vietnam toothpaste retail shareVietnam toothpaste retail share
Vietnam toothpaste retail share
 
Online VS In Store Buying Behavior Of Consumer PPT
Online VS In Store Buying Behavior Of Consumer PPTOnline VS In Store Buying Behavior Of Consumer PPT
Online VS In Store Buying Behavior Of Consumer PPT
 
Indian Eyewear Retail Industry report
Indian Eyewear Retail Industry reportIndian Eyewear Retail Industry report
Indian Eyewear Retail Industry report
 
Week1 introduction to_e_business (1)
Week1 introduction to_e_business (1)Week1 introduction to_e_business (1)
Week1 introduction to_e_business (1)
 
Reliance Retail - Marketing Mix
Reliance Retail - Marketing MixReliance Retail - Marketing Mix
Reliance Retail - Marketing Mix
 
Survey about Fashion behaviour and interests in Vietnam
Survey about Fashion behaviour and interests in VietnamSurvey about Fashion behaviour and interests in Vietnam
Survey about Fashion behaviour and interests in Vietnam
 
Reliace Retail
Reliace RetailReliace Retail
Reliace Retail
 
Public relations and strategical planning
Public relations and strategical planningPublic relations and strategical planning
Public relations and strategical planning
 
METRO Cash & Carry India
METRO Cash & Carry IndiaMETRO Cash & Carry India
METRO Cash & Carry India
 

Similar to A Study of “Understanding of AIDA Technique on the perspective of Pantaloons”

A study on customer satisfaction provided at pantaloons
A study on customer satisfaction provided at pantaloonsA study on customer satisfaction provided at pantaloons
A study on customer satisfaction provided at pantaloonsShekhar Jyoti Das
 
Pantaloons
PantaloonsPantaloons
Pantaloonsmybagga
 
COMPETITOR ANALYSIS OF PANTALOONS
COMPETITOR ANALYSIS OF PANTALOONSCOMPETITOR ANALYSIS OF PANTALOONS
COMPETITOR ANALYSIS OF PANTALOONSANNU KUMARI
 
E-Grocery Opportunities 2014
E-Grocery Opportunities 2014E-Grocery Opportunities 2014
E-Grocery Opportunities 2014Siddhartha Roy
 
Presentation On Future Of Indian Retail Sector
Presentation On Future Of Indian Retail SectorPresentation On Future Of Indian Retail Sector
Presentation On Future Of Indian Retail SectorMukesh Kumar
 
Human resource presentation on Patanjali
Human resource presentation on PatanjaliHuman resource presentation on Patanjali
Human resource presentation on PatanjaliArindam Majumder
 
Value Chain Of Beauty Parlour
Value Chain Of Beauty ParlourValue Chain Of Beauty Parlour
Value Chain Of Beauty Parlouranirvansen
 
detailed information about pantaloons
detailed information about pantaloons detailed information about pantaloons
detailed information about pantaloons SaurabhGanorkar2
 
Kantar IMRB- Study on Brand Awareness,consumer,concept Understanding of Vario...
Kantar IMRB- Study on Brand Awareness,consumer,concept Understanding of Vario...Kantar IMRB- Study on Brand Awareness,consumer,concept Understanding of Vario...
Kantar IMRB- Study on Brand Awareness,consumer,concept Understanding of Vario...Suvadeep Chatterjee
 
A study on customer interaction and customer satisfaction at pantaloons
A study on customer interaction and customer satisfaction at pantaloonsA study on customer interaction and customer satisfaction at pantaloons
A study on customer interaction and customer satisfaction at pantaloonsAsimananda Mahato
 
Wip project report vikash_kumar_mba17h52_mba_2
Wip project report vikash_kumar_mba17h52_mba_2Wip project report vikash_kumar_mba17h52_mba_2
Wip project report vikash_kumar_mba17h52_mba_2VikashKumar1513
 
A Study of Customer Satisfaction towards the Various Services Provided At Ret...
A Study of Customer Satisfaction towards the Various Services Provided At Ret...A Study of Customer Satisfaction towards the Various Services Provided At Ret...
A Study of Customer Satisfaction towards the Various Services Provided At Ret...inventionjournals
 

Similar to A Study of “Understanding of AIDA Technique on the perspective of Pantaloons” (20)

Wip presentation
Wip presentationWip presentation
Wip presentation
 
PPT PANTALOONS
PPT PANTALOONSPPT PANTALOONS
PPT PANTALOONS
 
A study on customer satisfaction provided at pantaloons
A study on customer satisfaction provided at pantaloonsA study on customer satisfaction provided at pantaloons
A study on customer satisfaction provided at pantaloons
 
Pantaloons
PantaloonsPantaloons
Pantaloons
 
COMPETITOR ANALYSIS OF PANTALOONS
COMPETITOR ANALYSIS OF PANTALOONSCOMPETITOR ANALYSIS OF PANTALOONS
COMPETITOR ANALYSIS OF PANTALOONS
 
Pantaloons final 2016
Pantaloons final 2016Pantaloons final 2016
Pantaloons final 2016
 
Final seminar copy
Final seminar   copyFinal seminar   copy
Final seminar copy
 
E-Grocery Opportunities 2014
E-Grocery Opportunities 2014E-Grocery Opportunities 2014
E-Grocery Opportunities 2014
 
Presentation On Future Of Indian Retail Sector
Presentation On Future Of Indian Retail SectorPresentation On Future Of Indian Retail Sector
Presentation On Future Of Indian Retail Sector
 
Retail
RetailRetail
Retail
 
Human resource presentation on Patanjali
Human resource presentation on PatanjaliHuman resource presentation on Patanjali
Human resource presentation on Patanjali
 
Value Chain Of Beauty Parlour
Value Chain Of Beauty ParlourValue Chain Of Beauty Parlour
Value Chain Of Beauty Parlour
 
detailed information about pantaloons
detailed information about pantaloons detailed information about pantaloons
detailed information about pantaloons
 
Kantar IMRB- Study on Brand Awareness,consumer,concept Understanding of Vario...
Kantar IMRB- Study on Brand Awareness,consumer,concept Understanding of Vario...Kantar IMRB- Study on Brand Awareness,consumer,concept Understanding of Vario...
Kantar IMRB- Study on Brand Awareness,consumer,concept Understanding of Vario...
 
A study on customer interaction and customer satisfaction at pantaloons
A study on customer interaction and customer satisfaction at pantaloonsA study on customer interaction and customer satisfaction at pantaloons
A study on customer interaction and customer satisfaction at pantaloons
 
RANVIJAY SINGH REPRT.pdf
RANVIJAY SINGH REPRT.pdfRANVIJAY SINGH REPRT.pdf
RANVIJAY SINGH REPRT.pdf
 
Wip project report vikash_kumar_mba17h52_mba_2
Wip project report vikash_kumar_mba17h52_mba_2Wip project report vikash_kumar_mba17h52_mba_2
Wip project report vikash_kumar_mba17h52_mba_2
 
A Study of Customer Satisfaction towards the Various Services Provided At Ret...
A Study of Customer Satisfaction towards the Various Services Provided At Ret...A Study of Customer Satisfaction towards the Various Services Provided At Ret...
A Study of Customer Satisfaction towards the Various Services Provided At Ret...
 
panta report
panta reportpanta report
panta report
 
Appy Fizz Parle Agro Pvt Ltd
Appy Fizz Parle Agro Pvt LtdAppy Fizz Parle Agro Pvt Ltd
Appy Fizz Parle Agro Pvt Ltd
 

Recently uploaded

TOP DUBAI AGENCY OFFERS EXPERT DIGITAL MARKETING SERVICES.pdf
TOP DUBAI AGENCY OFFERS EXPERT DIGITAL MARKETING SERVICES.pdfTOP DUBAI AGENCY OFFERS EXPERT DIGITAL MARKETING SERVICES.pdf
TOP DUBAI AGENCY OFFERS EXPERT DIGITAL MARKETING SERVICES.pdfasiyahanif9977
 
DGTLmart : Digital Solutions for 4X Growth
DGTLmart  : Digital Solutions for 4X GrowthDGTLmart  : Digital Solutions for 4X Growth
DGTLmart : Digital Solutions for 4X Growthcsear2019
 
How videos can elevate your Google rankings and improve your EEAT - Benjamin ...
How videos can elevate your Google rankings and improve your EEAT - Benjamin ...How videos can elevate your Google rankings and improve your EEAT - Benjamin ...
How videos can elevate your Google rankings and improve your EEAT - Benjamin ...Benjamin Szturmaj
 
Local SEO Domination: Put your business at the forefront of local searches!
Local SEO Domination:  Put your business at the forefront of local searches!Local SEO Domination:  Put your business at the forefront of local searches!
Local SEO Domination: Put your business at the forefront of local searches!dstvtechnician
 
Cost-effective tactics for navigating CPC surges
Cost-effective tactics for navigating CPC surgesCost-effective tactics for navigating CPC surges
Cost-effective tactics for navigating CPC surgesPushON Ltd
 
VIP 7001035870 Find & Meet Hyderabad Call Girls Film Nagar high-profile Call ...
VIP 7001035870 Find & Meet Hyderabad Call Girls Film Nagar high-profile Call ...VIP 7001035870 Find & Meet Hyderabad Call Girls Film Nagar high-profile Call ...
VIP 7001035870 Find & Meet Hyderabad Call Girls Film Nagar high-profile Call ...aditipandeya
 
Branding strategies of new company .pptx
Branding strategies of new company .pptxBranding strategies of new company .pptx
Branding strategies of new company .pptxVikasTiwari846641
 
Call Girls in Lajpat Nagar Delhi 💯Call Us 🔝8264348440🔝
Call Girls in Lajpat Nagar Delhi 💯Call Us 🔝8264348440🔝Call Girls in Lajpat Nagar Delhi 💯Call Us 🔝8264348440🔝
Call Girls in Lajpat Nagar Delhi 💯Call Us 🔝8264348440🔝soniya singh
 
VIP Call Girls In Green Park 9654467111 Escorts Service
VIP Call Girls In Green Park 9654467111 Escorts ServiceVIP Call Girls In Green Park 9654467111 Escorts Service
VIP Call Girls In Green Park 9654467111 Escorts ServiceSapana Sha
 
Brighton SEO April 2024 - The Good, the Bad & the Ugly of SEO Success
Brighton SEO April 2024 - The Good, the Bad & the Ugly of SEO SuccessBrighton SEO April 2024 - The Good, the Bad & the Ugly of SEO Success
Brighton SEO April 2024 - The Good, the Bad & the Ugly of SEO SuccessVarn
 
Omnichannel Marketing: Defining Omnichannel Marketing
Omnichannel Marketing: Defining Omnichannel MarketingOmnichannel Marketing: Defining Omnichannel Marketing
Omnichannel Marketing: Defining Omnichannel MarketingDove Soft Ltd
 
Red bull marketing presentation pptxxxxx
Red bull marketing presentation pptxxxxxRed bull marketing presentation pptxxxxx
Red bull marketing presentation pptxxxxx216310017
 
Avoid the 2025 web accessibility rush: do not fear WCAG compliance
Avoid the 2025 web accessibility rush: do not fear WCAG complianceAvoid the 2025 web accessibility rush: do not fear WCAG compliance
Avoid the 2025 web accessibility rush: do not fear WCAG complianceDamien ROBERT
 
pptx.marketing strategy of tanishq. pptx
pptx.marketing strategy of tanishq. pptxpptx.marketing strategy of tanishq. pptx
pptx.marketing strategy of tanishq. pptxarsathsahil
 
9654467111 Call Girls In Mahipalpur Women Seeking Men
9654467111 Call Girls In Mahipalpur Women Seeking Men9654467111 Call Girls In Mahipalpur Women Seeking Men
9654467111 Call Girls In Mahipalpur Women Seeking MenSapana Sha
 
2024 SEO Trends for Business Success (WSA)
2024 SEO Trends for Business Success (WSA)2024 SEO Trends for Business Success (WSA)
2024 SEO Trends for Business Success (WSA)Jomer Gregorio
 
BrightonSEO - Addressing SEO & CX - CMDL - Apr 24 .pptx
BrightonSEO -  Addressing SEO & CX - CMDL - Apr 24 .pptxBrightonSEO -  Addressing SEO & CX - CMDL - Apr 24 .pptx
BrightonSEO - Addressing SEO & CX - CMDL - Apr 24 .pptxcollette15
 
marketing strategy of tanishq word PPROJECT.pdf
marketing strategy of tanishq word PPROJECT.pdfmarketing strategy of tanishq word PPROJECT.pdf
marketing strategy of tanishq word PPROJECT.pdfarsathsahil
 
BLOOM_April2024. Balmer Lawrie Online Monthly Bulletin
BLOOM_April2024. Balmer Lawrie Online Monthly BulletinBLOOM_April2024. Balmer Lawrie Online Monthly Bulletin
BLOOM_April2024. Balmer Lawrie Online Monthly BulletinBalmerLawrie
 
定制(ULV毕业证书)拉文大学毕业证成绩单原版一比一
定制(ULV毕业证书)拉文大学毕业证成绩单原版一比一定制(ULV毕业证书)拉文大学毕业证成绩单原版一比一
定制(ULV毕业证书)拉文大学毕业证成绩单原版一比一s SS
 

Recently uploaded (20)

TOP DUBAI AGENCY OFFERS EXPERT DIGITAL MARKETING SERVICES.pdf
TOP DUBAI AGENCY OFFERS EXPERT DIGITAL MARKETING SERVICES.pdfTOP DUBAI AGENCY OFFERS EXPERT DIGITAL MARKETING SERVICES.pdf
TOP DUBAI AGENCY OFFERS EXPERT DIGITAL MARKETING SERVICES.pdf
 
DGTLmart : Digital Solutions for 4X Growth
DGTLmart  : Digital Solutions for 4X GrowthDGTLmart  : Digital Solutions for 4X Growth
DGTLmart : Digital Solutions for 4X Growth
 
How videos can elevate your Google rankings and improve your EEAT - Benjamin ...
How videos can elevate your Google rankings and improve your EEAT - Benjamin ...How videos can elevate your Google rankings and improve your EEAT - Benjamin ...
How videos can elevate your Google rankings and improve your EEAT - Benjamin ...
 
Local SEO Domination: Put your business at the forefront of local searches!
Local SEO Domination:  Put your business at the forefront of local searches!Local SEO Domination:  Put your business at the forefront of local searches!
Local SEO Domination: Put your business at the forefront of local searches!
 
Cost-effective tactics for navigating CPC surges
Cost-effective tactics for navigating CPC surgesCost-effective tactics for navigating CPC surges
Cost-effective tactics for navigating CPC surges
 
VIP 7001035870 Find & Meet Hyderabad Call Girls Film Nagar high-profile Call ...
VIP 7001035870 Find & Meet Hyderabad Call Girls Film Nagar high-profile Call ...VIP 7001035870 Find & Meet Hyderabad Call Girls Film Nagar high-profile Call ...
VIP 7001035870 Find & Meet Hyderabad Call Girls Film Nagar high-profile Call ...
 
Branding strategies of new company .pptx
Branding strategies of new company .pptxBranding strategies of new company .pptx
Branding strategies of new company .pptx
 
Call Girls in Lajpat Nagar Delhi 💯Call Us 🔝8264348440🔝
Call Girls in Lajpat Nagar Delhi 💯Call Us 🔝8264348440🔝Call Girls in Lajpat Nagar Delhi 💯Call Us 🔝8264348440🔝
Call Girls in Lajpat Nagar Delhi 💯Call Us 🔝8264348440🔝
 
VIP Call Girls In Green Park 9654467111 Escorts Service
VIP Call Girls In Green Park 9654467111 Escorts ServiceVIP Call Girls In Green Park 9654467111 Escorts Service
VIP Call Girls In Green Park 9654467111 Escorts Service
 
Brighton SEO April 2024 - The Good, the Bad & the Ugly of SEO Success
Brighton SEO April 2024 - The Good, the Bad & the Ugly of SEO SuccessBrighton SEO April 2024 - The Good, the Bad & the Ugly of SEO Success
Brighton SEO April 2024 - The Good, the Bad & the Ugly of SEO Success
 
Omnichannel Marketing: Defining Omnichannel Marketing
Omnichannel Marketing: Defining Omnichannel MarketingOmnichannel Marketing: Defining Omnichannel Marketing
Omnichannel Marketing: Defining Omnichannel Marketing
 
Red bull marketing presentation pptxxxxx
Red bull marketing presentation pptxxxxxRed bull marketing presentation pptxxxxx
Red bull marketing presentation pptxxxxx
 
Avoid the 2025 web accessibility rush: do not fear WCAG compliance
Avoid the 2025 web accessibility rush: do not fear WCAG complianceAvoid the 2025 web accessibility rush: do not fear WCAG compliance
Avoid the 2025 web accessibility rush: do not fear WCAG compliance
 
pptx.marketing strategy of tanishq. pptx
pptx.marketing strategy of tanishq. pptxpptx.marketing strategy of tanishq. pptx
pptx.marketing strategy of tanishq. pptx
 
9654467111 Call Girls In Mahipalpur Women Seeking Men
9654467111 Call Girls In Mahipalpur Women Seeking Men9654467111 Call Girls In Mahipalpur Women Seeking Men
9654467111 Call Girls In Mahipalpur Women Seeking Men
 
2024 SEO Trends for Business Success (WSA)
2024 SEO Trends for Business Success (WSA)2024 SEO Trends for Business Success (WSA)
2024 SEO Trends for Business Success (WSA)
 
BrightonSEO - Addressing SEO & CX - CMDL - Apr 24 .pptx
BrightonSEO -  Addressing SEO & CX - CMDL - Apr 24 .pptxBrightonSEO -  Addressing SEO & CX - CMDL - Apr 24 .pptx
BrightonSEO - Addressing SEO & CX - CMDL - Apr 24 .pptx
 
marketing strategy of tanishq word PPROJECT.pdf
marketing strategy of tanishq word PPROJECT.pdfmarketing strategy of tanishq word PPROJECT.pdf
marketing strategy of tanishq word PPROJECT.pdf
 
BLOOM_April2024. Balmer Lawrie Online Monthly Bulletin
BLOOM_April2024. Balmer Lawrie Online Monthly BulletinBLOOM_April2024. Balmer Lawrie Online Monthly Bulletin
BLOOM_April2024. Balmer Lawrie Online Monthly Bulletin
 
定制(ULV毕业证书)拉文大学毕业证成绩单原版一比一
定制(ULV毕业证书)拉文大学毕业证成绩单原版一比一定制(ULV毕业证书)拉文大学毕业证成绩单原版一比一
定制(ULV毕业证书)拉文大学毕业证成绩单原版一比一
 

A Study of “Understanding of AIDA Technique on the perspective of Pantaloons”

  • 1. A Study of “Understanding of AIDA Technique on the perspective of Pantaloons” Name- Rajib Saha ROLL-P15FCO34 Institute- Pune Institute Of Business Management 1
  • 2. Sectorial Analysis  GDP contribution 10 %  Employment contribution 8%  Retail market is growing 12% every year  Retail industry in the single-brand segment has received Foreign Direct Investment (FDI)  Big Players- Aditya Birla Retail Shoppers Stop Limited Future Retail United Colors of Benetton India 2
  • 3. Aditya Birla Group  Rs. 2,50,000 crore corporation,  The Aditya Birla Group is Ranked in the League of Fortune500  Extraordinary force of over 120,000 employees  Belonging to 42 nationalities  The Group has topped the Nielsen's Corporate Image Monitor 2014-15  Works in 5,000 villages globally  Reaches out annually to 7.5 million people through the Aditya Birla Centre for Community Initiatives and Rural Development 3
  • 4. Aditya Birla Group – Global Scenario  No.1 in viscose staple fibre  A metals powerhouse, among the world's most cost-efficient aluminium and copper producers.  The fifth-largest producer of acrylic fibre  No.1 in carbon black  Among the top 10 cement producers globally  Among the best energy-efficient fertilizer plants 4
  • 5. Aditya Birla Group- Indian Scenario  A top fashion (branded apparel)and lifestyle player  The second-largest player in viscose filament yarn  The largest producer in the chlor-alkali sector  Among the top three mobile telephony Network company  A leading player in life insurance and asset management  Among the top two supermarket chains in the retail business 5
  • 6. Pantaloons  Sales in 2014-15 Rs. 43 Crore (Store Level)  First Pantaloons Store Opened in Goriahat, Kolkata in 1917  Acquires by ADITYA BIRLA GROUP in 2012  India’s Premium Lifestyle apparel company  123+ Stores in 86+ cities and towns  Head Quarter Mumbai, Maharashtra  5300+ employees all over India  Key people: Pranab Barua (Managing Director) Shital Mehta (CEO) S. Visvanathan (CFO) 6
  • 7. Pantaloons Brand Pantaloons Brand  Haney, Ajile, Candies, Annabelle  F-Factor, Lombard, Byford  RIG, Ajile, SF, BARE denim  Jamini, Trisha, Akkriti, Rang Manch Non-Pantaloons Brand  W, BIBA  Lee-Cooper, Rebock, Cellio  Peter England, VenHusen  109 F, Zink Londan  Allen Solly, Barbi 7
  • 9. AIDA Means A – Attention/Awareness I – Interest D – Desire A - Action 9
  • 10. Attention or Awareness  Advertisement  Window Display  Signage  Colour Blocking  Cross Display  Mannequins 10
  • 11. Interest  Special offers  Pay Back Green Card  Attractive Price  Communicating Benefits  Wash Care  Brand Image 11
  • 12. Desire  Customer Need  Fashion  Occasion  Behavior 12 Store Map
  • 13. Action Monday - Friday  Customer Entry- 2300 to 2600  Total Sales- 800000 to 900000  Total Bills- 480 to 525  Total Quantity- 1150 to 1350  Ticket Size- 1700 to 1800 (Total Sales / Total no. of bills)  Basket size- 2.3 to 2.6 (Total no. of quantity / Total no. of bills)  Conversion-19 to 20 % Total Customer Entry / Total Bills * 100 Saturday - Sunday  Customer Entry- 5000 to 7500  Total Sales- 1600000 to 2000000  Total Bills- 1000 to 1200  Total Quantity- 2600 to 3100  Ticket Size- 1700 t0 1900 (Total Sales / Total no. of bills)  Basket size- 2.6 to 2.7 (Total no. of quantity / Total no. of bills)  Conversion-22 to 24 % Total Customer Entry / Total Bills * 100 13
  • 14. RESEARCH METHODOLOGY  DATA COLLECTION  Primary Data  With the help of Questionnaires  Personal Interaction  SAMPLE SIZE- 100 Respondents  POPULATION- ICC Tec Park, Sena Pati Bapat Road, Pune.  questioner.pdf 14
  • 15. Male and Female Respondent Age Group 15 44% 56% Male and Female Male Female 6% 41% 41% 9% 3% Age Group less than 18 18-25 26-35 36-45 above 45
  • 16. Occupation Income Level 16 17% 20% 38% 18% 7% student business private employee govt employee others 20% 8% 33% 30% 9% less than 15000 16000-30000 31000-45000 46000-60000 above 60000
  • 17. How frequently do you shop for garments? How do you feel about the ambience of the store? 17 7% 6% 32% 27% 23% 5% Once a week Once a fortnight Once a month Once in two month Only during sales On specific occasions 20 38 35 7 0 0 20 40 60 80 Excellent Good Fair Poor Very poor NO.OFRESPONDENTS RESPONCE Ambience Merchendizing Quality
  • 18. Is Merchandising of the store has effect on your buying behavior? When you are in the store do you develop an interest in buying the product? 18 12% 21% 60% 4% 3% Definitely yes Yes Maybe No Not at all 3% 15% 13% 60% 9% Definitely Yes Yes Maybe No Not at all
  • 19. Do you think the sales assistant contributes in developing your interest towards the product? What do you think about the quality of products in pantaloons? 19 50% 37% 13% Yes Maybe No
  • 20. Do you always get what you expect in this store? During shopping which of the following factors put an impact on your buying decision? 20 50% 40% 10% Yes Maybe No 35% 18% 28% 19% Loyality Program Discount offered Product Quality Product Variety
  • 21. Which amongst the following do you think is the best PBGC (Pay back green Card) facility? Do you think we have a better aftersales service than our competitors? 21 17% 30% 37% 16% Exclusive sales preview Relaxed exchange policy Home drop service Exclusive billing counter 45% 10% 25% 20% Yes Maybe Can't Say No
  • 22. What do you think best about this store? 22 20% 35% 20% 20% 5% Hygeine Display Behaviour of staffs Stock options Others
  • 23. OBSERVATIONS & FINDINGS  Its immediate competitor is Shopper’s Stop, Max & Central.  One positive sign for Pantaloons is that it has become the choice for middle class people in Pune  There is always a communication gap between store and Customers  Grooming check is not done all the time.  Compared to other pantaloons CSD is well maintained. ( Visually) 23
  • 24. Recommendation  Try to increase communication with the customer  Try to educate the customer about the product and offers  Try to put a English language communicator near every entrance to help Foreign customer  Always educate Fashion Assistance’s for better communication with the customers.  Customers expect a better variety of products in Pantaloons so that it can satisfy customers from all the sections of society.  The ground staffs should have the basic ability to speak in English. 24
  • 25. 25