As a procurement practitioner, you’re no stranger to seeing your profession evolve as business trends and the economy change. And those trends and changes are seriously affecting the retail sector right now. Join ProcurementIQ as we propose 3 exciting success strategies for retailers. As part of those strategies, we’ll discuss the critical role procurement will play in supporting retail as it evolves to meet consumers’ expectations. Some topics we’ll touch on include: - How competitors are teaming up to satisfy consumers and why procurement will be critical to forming strong partnerships - Why experimenting could bring success and how purchasing can support departments ready to take new risks - How procurement can play a key role in bringing on the right technologies to propel retail into the future

1. Retail Isn’t Dying and Neither is Procurement
3 Strategies for Success

2. • Introductions
• Success Strategies + Procurement’s Role
• Experimentation
• Partnerships
• Omnichannel
• Q & A
AGENDA

3. SPEAKERS
Sean Windle
Business Analyst, ProcurementIQ
Sean has been involved in research and
economic reporting for years. He’s got his finger
on the pulse concerning changes in the retail
sector and how digital advances are affecting the
industry and consumers’ expectations.
Mara Michael
Editor & Host, ProcurementIQ
Mara will be our host to help us take an honest
look at the challenging retail environment and
how procurement can bring success to retailers
today.

4. • E-commerce
• Digital disruption
• Pressure to adapt
• Consumers’ increasing
expectations
CURRENT CHALLENGES
of physical store sales begin online
56%
10%e-commerce portion of all sales
(North America)

5. • Support all the buys associated with e-commerce
and new technologies
• Ask the tough questions
• Ensure the tech is ready
• Saving money to help hit profit targets
PROCUREMENT’S ROLE

6. • Store aesthetics
• Incorporating tech,
services & products
• Logistics – “Bricks
Serving Clicks”
EXPERIMENTATION

7. • Find new/more areas to save
money – especially in indirect
costs
• Frees up budget for experimental
investments
• Maximize contracts for new &
experimental opportunities
EXPERIMENTATION
“Focusing on not-for-resale spend is the
single largest incremental funding
mechanism for business-boosting ideas.”
McKinsey & Company

8. • Store within a Store
• Exclusive retail partners
with online brands
• Offer experiential
opportunities that
complement your products
PARTNERSHIPS

9. • Contract expertise to ensure a strong partnership
• Maximizing the deal for the “lesser” partner
• Understanding stakeholder needs
PARTNERSHIPS

10. • Customers expect a
seamless experience
• Many in-store purchases
start online – the path
must be smooth
• Investment in big data to
help drive personalization
OMNICHANNEL
Image Credit: fitsmallbusiness.com

11. • Digital buys to support drive to omnichannel
• Asking tough questions about new technologies
• Cost savings/avoidance to make room for new
investments
• Vetting vendors of new technologies
OMNICHANNEL

12. • Retail isn’t dying – it’s evolving
• E-commerce isn’t the bad guy
• Focus on enhancing the customer experience
• Easier said than done: be patient and don’t panic
CONCLUSION

13. Questions?