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Qp mba quality assurance
1. WK 3
Total No. of Pages :
Register Number : 7051
Name of the Candidate :
M.B.A. DEGREE EXAMINATION MAY 2014.
(HOSPITAL MANAGEMENT)
(SECOND YEAR)
230 — QUALITY ASSURANCE
Time : Three hours Maximum : 100 marks
I. Answer any TWO questions : (2 × 20 = 40)
1. Explain all the seven quality improvement tools being adopted in an hospital
with examples.
2. List out all the classification and its source of hospital wastes and also briefly
explain the method of eliminating it.
3. Discuss in detail about the role of quality and its assurance towards research
and development.
II. Answer any SIX questions : (6 × 10 = 60)
4. Non conformance procedures
5. Inspection and its stages
6. Sampling and its types
7. PDCA
8. Kaizen
9. Disaster Vs Crisis management
10. LTPD
11. Consumer risk and producer risk
12. Importance of 3R (Reduce, Re use, Revise)
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